Dead blue screen


  1. Posts : 16
    Window 7 professional x64
       #1

    Dead blue screen


    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7600.2.0.0.256.48
      Locale ID:    1033
    
    Additional information about the problem:
      BCCode:    3b
      BCP1:    00000000C0000005
      BCP2:    FFFFF80002DCA1A6
      BCP3:    FFFFF880089B21E0
      BCP4:    0000000000000000
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\091510-16707-01.dmp
      C:\Users\Nam\AppData\Local\Temp\WER-45053-0.sysdata.xml
    
    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    Please help, i do not know what to do.
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    Welcome to SF, nanvu9x.

    First, please fill out your system specs. You can find that by going to the top and clicking on "User CP", then on the left "Edit System Specs"

    Next, please follow these instructions:

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 16
    Window 7 professional x64
    Thread Starter
       #3

    Hi, Thank you and i have updated my system specs but i dont know a lot of them.
    Also i attached the files you wanted. :)
      My Computer


  4. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #4

    Your drivers look great with the exception of "brother". Are you running a Brother MFC? If so, the drivers are terribly out of date and could be a problem.

    Also are you running RivaTuner? If so, the driver is also badly out of date.

    Also, please run memtest86+
      My Computer


  5. Posts : 16
    Window 7 professional x64
    Thread Starter
       #5

    Hi I'm not sure what is Brother MFC?
      My Computer


 

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