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Windows 7: Random BSOD's

10 Oct 2010   #11
usasma
Microsoft MVP

 
 

Although I'm not familiar with SSD's, this entry in the crystaldiskinfo.txt file is of concern (in RED at the bottom of the quote box):
Quote:
----------------------------------------------------------------------------
CrystalDiskInfo 3.8.0 (C) 2008-2010 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x64)
Date : 2010/10/07 16:42:32

-- Controller Map ----------------------------------------------------------
- ATA Channel 1 (1) [ATA]
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Standard Dual Channel PCI IDE Controller [ATA]
+ ATA Channel 0 (0)
- ST31500341AS ATA Device
+ ATA Channel 1 (1)
- PIONEER DVD-RW DVR-216D ATA Device
- KINGSTON SNV425S2128GB ATA Device
+ ANFYODE7 IDE Controller [SCSI]
- WLUHYLW 2N4XYJSD SCSI CdRom Device

-- Disk List ---------------------------------------------------------------
(1) ST31500341AS : 1500.3 GB [0-0-1, pd1]
(2) KINGSTON SNV425S2128GB : 128.0 GB [1-1-0, pd1]

----------------------------------------------------------------------------
(1) ST31500341AS
----------------------------------------------------------------------------
Model : ST31500341AS
Firmware : CC1H
Serial Number : 9VS145XM
Disk Size : 1500.3 GB (8.4/137.4/1500.3)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 2930275055
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 3690 hours
Power On Count : 929 count
Temparature : 39 C (102 F)
Health Status : Caution
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : FE00h [ON]
2 instances of this error in the results.txt file:
Quote:
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
Here's an extract from the stress.txt file:
Quote:
WHAT TO DO IF A PROBLEM IS FOUND?
---------------------------------

The exact cause of a hardware problem can be very hard to find.

If you are not overclocking, the most likely cause is an overheating CPU
or memory DIMMs that are not quite up to spec. Another possibility is
you might need a better power supply. Try running MotherBoard monitor
and browse the forums above to see if your CPU is running too hot.
If so, make sure the heat sink is properly attached, fans are operational,
and air flow inside the case is good. For isolating memory problems, try
swapping memory DIMMs with a co-worker's or friend's machine. If the errors
go away, then you can be fairly confidant that memory was the cause of
the trouble. A power supply problem can often be identified by a significant
drop in the voltages when prime95 starts running. Once again the overclocker
forums are a good resource for what voltages are acceptable.

If you are overclocking then try increasing the core voltage, reduce the
CPU speed, reduce the front side bus speed, or change the memory timings
(CAS latency). Also try asking for help in one of the forums above - they
may have other ideas to try.
The point here is that I wouldn't try any of it until I fix the SSD issue - as it can be the cause of the problem.


My System SpecsSystem Spec
.
10 Oct 2010   #12
tomatpasser

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by usasma View Post
Although I'm not familiar with SSD's, this entry in the crystaldiskinfo.txt file is of concern (in RED at the bottom of the quote box):
Quote:
----------------------------------------------------------------------------
CrystalDiskInfo 3.8.0 (C) 2008-2010 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x64)
Date : 2010/10/07 16:42:32

-- Controller Map ----------------------------------------------------------
- ATA Channel 1 (1) [ATA]
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Standard Dual Channel PCI IDE Controller [ATA]
+ ATA Channel 0 (0)
- ST31500341AS ATA Device
+ ATA Channel 1 (1)
- PIONEER DVD-RW DVR-216D ATA Device
- KINGSTON SNV425S2128GB ATA Device
+ ANFYODE7 IDE Controller [SCSI]
- WLUHYLW 2N4XYJSD SCSI CdRom Device

-- Disk List ---------------------------------------------------------------
(1) ST31500341AS : 1500.3 GB [0-0-1, pd1]
(2) KINGSTON SNV425S2128GB : 128.0 GB [1-1-0, pd1]

----------------------------------------------------------------------------
(1) ST31500341AS
----------------------------------------------------------------------------
Model : ST31500341AS
Firmware : CC1H
Serial Number : 9VS145XM
Disk Size : 1500.3 GB (8.4/137.4/1500.3)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 2930275055
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 3690 hours
Power On Count : 929 count
Temparature : 39 C (102 F)
Health Status : Caution
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : FE00h [ON]
2 instances of this error in the results.txt file:

The health status: caution is actually for my normal disk, if you look further down in the crystaldiskinfo.txt it shows the ssd as in good health..

Quote:
----------------------------------------------------------------------------
(2) KINGSTON SNV425S2128GB
----------------------------------------------------------------------------
Model : KINGSTON SNV425S2128GB
Firmware : D100309a
Serial Number : 07WA50002440
Disk Size : 128.0 GB (8.4/128.0/128.0)
Buffer Size : Unknown
Queue Depth : 1
# of Sectors : 250069680
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300
Power On Hours : 140 hours
Power On Count : 73 count
Temparature : 39 C (102 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, TRIM
APM Level : 0000h [OFF]
AAM Level : ----
My System SpecsSystem Spec
10 Oct 2010   #13
usasma
Microsoft MVP

 
 

See, I told you I wasn't familiar with SSD's!
Seriously tho', there's an issue with your other HDD - so I'd suggest disconnecting it to prevent further problems from affecting your system.

Then, once it's removed (both the power and the data cables), then rerun Prime95 to see if you get the errors again.
My System SpecsSystem Spec
.

30 Mar 2011   #14
tomatpasser

Windows 7 64-bit
 
 

I haven't had time to try to do this before now. Do i just take the cables out of my normal hdd or do i completely take the hdd out and remove the cables from the mb too?
My System SpecsSystem Spec
02 Apr 2011   #15
usasma
Microsoft MVP

 
 

Sorry for the delay - I've been sick and then the neighbor nicked our cable with his lawnmower.

I'd disconnect the data cable from the motherboard, and the power cable (from the PSU) from the drive. This'll rule out any problems with the data cable also.
My System SpecsSystem Spec
06 Jun 2011   #16
tomatpasser

Windows 7 64-bit
 
 

ok, i've had it disconnected now. I still get blue screens.

So that means it's something else.. got any ideas?
My System SpecsSystem Spec
06 Jun 2011   #17
usasma
Microsoft MVP

 
 

Zip up and post the memory dumps that happened with the drive disconnected. We'll see what they say and move on from there.
My System SpecsSystem Spec
07 Jun 2011   #18
tomatpasser

Windows 7 64-bit
 
 

ok this is weird.. i don't have any files in the C:/Windows/Minidump folder.. i deleted all the files before i removed the harddisk so the dumps with and without harddisk wouldn't get mixed.

It has crashed three times since i did this, so there should be 3 files right?
My System SpecsSystem Spec
07 Jun 2011   #19
usasma
Microsoft MVP

 
 

There's many different reasons for a BSOD not being captured. When does the crash occur (in relation to the boot process - before/after the Windows Splash Screen, before/after the Windows logon/desktop, etc?

When the next one occurs, please capture this info from the screen:
How To Find Bsod Error Messages
My System SpecsSystem Spec
09 Jun 2011   #20
tomatpasser

Windows 7 64-bit
 
 

i just had a bsod, the only thing i managed to see before my pc restarted was "0x1E"

I found this in the event viewer:
My System SpecsSystem Spec
Reply

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