Random BSOD's

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  1. Posts : 5,705
    Win7 x64 + x86
       #11

    Although I'm not familiar with SSD's, this entry in the crystaldiskinfo.txt file is of concern (in RED at the bottom of the quote box):
    ----------------------------------------------------------------------------
    CrystalDiskInfo 3.8.0 (C) 2008-2010 hiyohiyo
    Crystal Dew World : Crystal Dew World
    ----------------------------------------------------------------------------

    OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x64)
    Date : 2010/10/07 16:42:32

    -- Controller Map ----------------------------------------------------------
    - ATA Channel 1 (1) [ATA]
    + Standard Dual Channel PCI IDE Controller [ATA]
    - ATA Channel 0 (0)
    - ATA Channel 1 (1)
    + Standard Dual Channel PCI IDE Controller [ATA]
    + ATA Channel 0 (0)
    - ST31500341AS ATA Device
    + ATA Channel 1 (1)
    - PIONEER DVD-RW DVR-216D ATA Device
    - KINGSTON SNV425S2128GB ATA Device
    + ANFYODE7 IDE Controller [SCSI]
    - WLUHYLW 2N4XYJSD SCSI CdRom Device

    -- Disk List ---------------------------------------------------------------
    (1) ST31500341AS : 1500.3 GB [0-0-1, pd1]
    (2) KINGSTON SNV425S2128GB : 128.0 GB [1-1-0, pd1]

    ----------------------------------------------------------------------------
    (1) ST31500341AS
    ----------------------------------------------------------------------------
    Model : ST31500341AS
    Firmware : CC1H
    Serial Number : 9VS145XM
    Disk Size : 1500.3 GB (8.4/137.4/1500.3)
    Buffer Size : Unknown
    Queue Depth : 32
    # of Sectors : 2930275055
    Rotation Rate : 7200 RPM
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ATA8-ACS version 4
    Transfer Mode : SATA/300
    Power On Hours : 3690 hours
    Power On Count : 929 count
    Temparature : 39 C (102 F)
    Health Status : Caution
    Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
    APM Level : ----
    AAM Level : FE00h [ON]
    2 instances of this error in the results.txt file:
    FATAL ERROR: Rounding was 0.5, expected less than 0.4
    Hardware failure detected, consult stress.txt file.
    Here's an extract from the stress.txt file:
    WHAT TO DO IF A PROBLEM IS FOUND?
    ---------------------------------

    The exact cause of a hardware problem can be very hard to find.

    If you are not overclocking, the most likely cause is an overheating CPU
    or memory DIMMs that are not quite up to spec. Another possibility is
    you might need a better power supply. Try running MotherBoard monitor
    and browse the forums above to see if your CPU is running too hot.
    If so, make sure the heat sink is properly attached, fans are operational,
    and air flow inside the case is good. For isolating memory problems, try
    swapping memory DIMMs with a co-worker's or friend's machine. If the errors
    go away, then you can be fairly confidant that memory was the cause of
    the trouble. A power supply problem can often be identified by a significant
    drop in the voltages when prime95 starts running. Once again the overclocker
    forums are a good resource for what voltages are acceptable.

    If you are overclocking then try increasing the core voltage, reduce the
    CPU speed, reduce the front side bus speed, or change the memory timings
    (CAS latency). Also try asking for help in one of the forums above - they
    may have other ideas to try.
    The point here is that I wouldn't try any of it until I fix the SSD issue - as it can be the cause of the problem.
      My Computer


  2. Posts : 24
    Windows 7 64-bit
    Thread Starter
       #12

    usasma said:
    Although I'm not familiar with SSD's, this entry in the crystaldiskinfo.txt file is of concern (in RED at the bottom of the quote box):
    ----------------------------------------------------------------------------
    CrystalDiskInfo 3.8.0 (C) 2008-2010 hiyohiyo
    Crystal Dew World : Crystal Dew World
    ----------------------------------------------------------------------------

    OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x64)
    Date : 2010/10/07 16:42:32

    -- Controller Map ----------------------------------------------------------
    - ATA Channel 1 (1) [ATA]
    + Standard Dual Channel PCI IDE Controller [ATA]
    - ATA Channel 0 (0)
    - ATA Channel 1 (1)
    + Standard Dual Channel PCI IDE Controller [ATA]
    + ATA Channel 0 (0)
    - ST31500341AS ATA Device
    + ATA Channel 1 (1)
    - PIONEER DVD-RW DVR-216D ATA Device
    - KINGSTON SNV425S2128GB ATA Device
    + ANFYODE7 IDE Controller [SCSI]
    - WLUHYLW 2N4XYJSD SCSI CdRom Device

    -- Disk List ---------------------------------------------------------------
    (1) ST31500341AS : 1500.3 GB [0-0-1, pd1]
    (2) KINGSTON SNV425S2128GB : 128.0 GB [1-1-0, pd1]

    ----------------------------------------------------------------------------
    (1) ST31500341AS
    ----------------------------------------------------------------------------
    Model : ST31500341AS
    Firmware : CC1H
    Serial Number : 9VS145XM
    Disk Size : 1500.3 GB (8.4/137.4/1500.3)
    Buffer Size : Unknown
    Queue Depth : 32
    # of Sectors : 2930275055
    Rotation Rate : 7200 RPM
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ATA8-ACS version 4
    Transfer Mode : SATA/300
    Power On Hours : 3690 hours
    Power On Count : 929 count
    Temparature : 39 C (102 F)
    Health Status : Caution
    Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
    APM Level : ----
    AAM Level : FE00h [ON]
    2 instances of this error in the results.txt file:

    The health status: caution is actually for my normal disk, if you look further down in the crystaldiskinfo.txt it shows the ssd as in good health..

    ----------------------------------------------------------------------------
    (2) KINGSTON SNV425S2128GB
    ----------------------------------------------------------------------------
    Model : KINGSTON SNV425S2128GB
    Firmware : D100309a
    Serial Number : 07WA50002440
    Disk Size : 128.0 GB (8.4/128.0/128.0)
    Buffer Size : Unknown
    Queue Depth : 1
    # of Sectors : 250069680
    Rotation Rate : ---- (SSD)
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ----
    Transfer Mode : SATA/300
    Power On Hours : 140 hours
    Power On Count : 73 count
    Temparature : 39 C (102 F)
    Health Status : Good
    Features : S.M.A.R.T., APM, 48bit LBA, TRIM
    APM Level : 0000h [OFF]
    AAM Level : ----
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #13

    See, I told you I wasn't familiar with SSD's! :)
    Seriously tho', there's an issue with your other HDD - so I'd suggest disconnecting it to prevent further problems from affecting your system.

    Then, once it's removed (both the power and the data cables), then rerun Prime95 to see if you get the errors again.
      My Computer


  4. Posts : 24
    Windows 7 64-bit
    Thread Starter
       #14

    I haven't had time to try to do this before now. Do i just take the cables out of my normal hdd or do i completely take the hdd out and remove the cables from the mb too?
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #15

    Sorry for the delay - I've been sick and then the neighbor nicked our cable with his lawnmower.

    I'd disconnect the data cable from the motherboard, and the power cable (from the PSU) from the drive. This'll rule out any problems with the data cable also.
      My Computer


  6. Posts : 24
    Windows 7 64-bit
    Thread Starter
       #16

    ok, i've had it disconnected now. I still get blue screens.

    So that means it's something else.. got any ideas?
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #17

    Zip up and post the memory dumps that happened with the drive disconnected. We'll see what they say and move on from there.
      My Computer


  8. Posts : 24
    Windows 7 64-bit
    Thread Starter
       #18

    ok this is weird.. i don't have any files in the C:/Windows/Minidump folder.. i deleted all the files before i removed the harddisk so the dumps with and without harddisk wouldn't get mixed.

    It has crashed three times since i did this, so there should be 3 files right?
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #19

    There's many different reasons for a BSOD not being captured. When does the crash occur (in relation to the boot process - before/after the Windows Splash Screen, before/after the Windows logon/desktop, etc?

    When the next one occurs, please capture this info from the screen:
    How To Find Bsod Error Messages
      My Computer


  10. Posts : 24
    Windows 7 64-bit
    Thread Starter
       #20

    i just had a bsod, the only thing i managed to see before my pc restarted was "0x1E"

    I found this in the event viewer:
      My Computer


 
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