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Windows 7: Random BSOD issues

19 Sep 2010   #1
usnret04

Win7
 
 
Random BSOD issues

I've been having system crashes for several weeks, some with BSOD. I felt a fresh re-install of Win7 was necessary, so I did that a few weeks ago, but after a short time, the crashes started happening again, some with BSOD. Here is my info and files:


- x64
- Original was Vista, but I've totally wiped the HDD and installed Win7
- Upgraded Retail Version
- PC is 3 years old, a refurbished HP Pavilion
- OS install is about 6 weeks

Thank you!!


My System SpecsSystem Spec
.
19 Sep 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by usnret04 View Post
I've been having system crashes for several weeks, some with BSOD. I felt a fresh re-install of Win7 was necessary, so I did that a few weeks ago, but after a short time, the crashes started happening again, some with BSOD. Here is my info and files:


- x64
- Original was Vista, but I've totally wiped the HDD and installed Win7
- Upgraded Retail Version
- PC is 3 years old, a refurbished HP Pavilion
- OS install is about 6 weeks

Thank you!!
Hi and welcome


These seem to be caused by your nvm62x64.sys. nvm62x64.sys is part of NVIDIA nForce hardware firewall, which is known for causing problems.

I would also seriously take a look at your storage driver.

After updating the drivers (all of them) you should run a system file check to verify and repair your system files.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

Ken




Pre win 7 drivers needing update
Code:
VSTCNXT6.SYS        fffff880`04010000    fffff880`040db000    0x000cb000    0x48f69046    10/15/2008 20:52:22                        
VSTBS26.SYS        fffff880`03cc0000    fffff880`03d30000    0x00070000    0x48f690ae    10/15/2008 20:54:06                        
VSTDPV6.SYS        fffff880`03e63000    fffff880`03fd7000    0x00174000    0x48f69189    10/15/2008 20:57:45                        
nvm62x64.sys        fffff880`0414c000    fffff880`041afd80    0x00063d80    0x48f8fd12    10/17/2008 17:01:06                        
spldr.sys        fffff880`0144a000    fffff880`01452000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
GEARAspiWDM.sys        fffff880`041b0000    fffff880`041bd000    0x0000d000    0x4a1151c0    5/18/2009 08:17:04                        
amdxata.sys        fffff880`0106d000    fffff880`01078000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
nvstor.sys        fffff880`00db9000    fffff880`00de4000    0x0002b000    0x4a13a711    5/20/2009 02:45:37                        
dump_nvstor.sys        fffff880`03e00000    fffff880`03e2b000    0x0002b000    0x4a13a711    5/20/2009 02:45:37

Analysis
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\091810-16926-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0284f000 PsLoadedModuleList = 0xfffff800`02a8ce50
Debug session time: Sat Sep 18 17:09:30.775 2010 (GMT-4)
System Uptime: 0 days 5:53:38.585
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002be1e40, fffff88006aacf90, 0}

Probably caused by : hardware ( nt!NtWaitForMultipleObjects32+eb )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002be1e40, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006aacf90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!NtWaitForMultipleObjects32+eb
fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh]

CONTEXT:  fffff88006aacf90 -- (.cxr 0xfffff88006aacf90)
rax=0000000000000102 rbx=0000000000000001 rcx=fffffa8003a32fe0
rdx=0000000000000000 rsi=000000000018eb68 rdi=fffff88006aadbc8
rip=fffff80002be1e40 rsp=fffff88006aad960 rbp=fffff88006aadca0
 r8=fffffa800555dbb8  r9=0000000000000000 r10=fffffffffffffffd
r11=fffff880009a9be0 r12=000000007efdb000 r13=000000000018fd20
r14=000000000018ebc0 r15=0000000074702450
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!NtWaitForMultipleObjects32+0xeb:
fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh] ds:002b:00000000`00000083=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

MISALIGNED_IP: 
nt!NtWaitForMultipleObjects32+eb
fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh]

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002be1e40

STACK_TEXT:  
fffff880`06aad960 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtWaitForMultipleObjects32+0xeb


FOLLOWUP_IP: 
nt!NtWaitForMultipleObjects32+eb
fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!NtWaitForMultipleObjects32+eb

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffff88006aacf90 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

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