Windows 7 "Explorer Crash" Error


  1. ShaX5
    Posts : 5
    Windows 7 Ultimate (x64)
       New #1

    Windows 7 "Explorer Crash" Error


    To start off, I'm using "Windows 7 RTM Ultimate x64"

    The first time it happened I figured whatever, sometimes computers get Iffy but seeing as how this is happening to me at least twice a day I feel it needs to be addressed. Now at least twice a day I get a message saying my explorer has encountered an error and must restart. So I click on the "more info" arrow to see the files associated with the error and every single error always has the same files in the description.

    Files that help describe the problem:

    C:\Users\***\AppData\Local\Temp\WER57E5.tmp.WERInternalMetadata.xml
    C:\Users\***\AppData\Local\Temp\WER74B5.tmp.appcompat.txt
    C:\Users\***\AppData\Local\Temp\WER7542.tmp.hdmp

    (The "***" is just my computers name blanked out.)

    Before anyone asks, yes I have a second hard-drive in my computer and yes I have tried reinstalling windows a couple of times with and without the second hard-drive connected. The error happens regardless. So if anyone has any information that can help please feel free to share
      My Computer
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  3. mickey megabyte
    Posts : 8,398
    ultimate 64 sp1
       New #2

    i was having random explorer crashes when right-clicking - hasn't happened for a few days though since i played with my context menu *touches wood*
      My Computer
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  4. Kari
    Posts : 17,545
    Windows 10 Pro x64 EN-GB
       New #3

    It is an compatibility issue. You find more information about the issue from these three files. Somewhere near the end in the error dump file (C:\Users\***\AppData\Local\Temp\WER****.tmp.hdmp) you should find a link starting http://oca.microsoft.com/.......

    Click the link, it takes you to the Windows Error Reporting site where you find more information about this issue.

    Kari
      My Computer
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