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Windows 7: Computer randomly freezes

21 Sep 2010   #11
mckillwashere

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

I would check your drivers. Safe mode loads all generic drivers. Make sure you have 32 bit drivers if you have a 32 bit machine and 64 if you have a 64 bit machine.


My System SpecsSystem Spec
.
21 Sep 2010   #12
miarose

windows 7 64 bit
 
 

as far as i know they are all for 64 bit. is there a sure fire way to check?
My System SpecsSystem Spec
21 Sep 2010   #13
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Computer icon on desktop
Right click then
properties
My System SpecsSystem Spec
.

21 Sep 2010   #14
miarose

windows 7 64 bit
 
 

From doing some reading, it seems that the motherboard is often the culprit in these cases, is there a possible test to run to help determine?
My System SpecsSystem Spec
21 Sep 2010   #15
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by miarose View Post
From doing some reading, it seems that the motherboard is often the culprit in these cases, is there a possible test to run to help determine?
It's very possible that the motherboards settings are causing this problem, but unless you post your system specs it's impossible for anyone to help you with this problem.
My System SpecsSystem Spec
21 Sep 2010   #16
miarose

windows 7 64 bit
 
 

What other info about my pc can I tell you about the specs? I listed all the pieces I new in the origial post, but will provide more info..if I know what.. I'm not super great with pc's, sorry.
My System SpecsSystem Spec
21 Sep 2010   #17
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Download and give us the specs that you see on the report
Speccy - System Information - Free Download
My System SpecsSystem Spec
22 Sep 2010   #18
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

If the computer is not crashing or freezing or shutting down in safe mode, its likely a 3rd party driver problem. The most scientific way of isolating the culprit driver is to follow the Clean boot procedure.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
22 Sep 2010   #19
miarose

windows 7 64 bit
 
 

specs:
Operating System
MS Windows 7 Home Premium 64-bit
CPU
Intel Core i5 750 @ 2.67GHz 37 C
Lynnfield 45nm Technology
RAM
4.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. P55M-UD2 (Socket 1156)
Graphics
Acer P221W @ 1680x1050
1024MB GeForce GTS 250 (nVidia) 44 C
Hard Drives
488GB Western Digital WDC WD5000AAKS-00UU3A0 ATA Device (IDE) 28 C
Optical Drives
HL-DT-ST DVDRAM GH24NS50 ATA Device
Audio
High Definition Audio Device

are there others you'd like me to post from that program as well? in more detail i suppose.
My System SpecsSystem Spec
22 Sep 2010   #20
madtownidiot

 

It would help to have a list of running processes when your system freezes.
My System SpecsSystem Spec
Reply

 Computer randomly freezes




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