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Windows 7: Computer randomly freezes

21 Sep 2010   #1
miarose

windows 7 64 bit
 
 
Computer randomly freezes

I've tried googling and haven't been able to come up with a solution. My brand new custom built computer will randomly freeze. The only way to get it back is to reboot from the tower.

- System

- Provider


[ Name] Microsoft-Windows-Wininit


[ Guid] {206F6DEA-D3C5-4D10-BC72-989F03C8B84B}



EventID 11


Version 0


Level 3


Task 0


Opcode 0


Keywords 0x4000000000000000

- TimeCreated


[ SystemTime] 2010-09-21T14:28:57.330841700Z



EventRecordID 5360


Correlation

- Execution


[ ProcessID] 424


[ ThreadID] 444



Channel System


Computer Ryanns

- Security


[ UserID] S-1-5-18

- EventData

StringCount 0

String

thats the only thing in the event log. It doesn't show a specific file or program causing the error.
I'm using windows 7 64 bit
i5 750
4GB ram by corsair
gigabyte motherboard p55m-ud2
Western digital 500 gb hdd
Nvidia GTS 250 video card
Any help is greatly appreciated!


My System SpecsSystem Spec
.
21 Sep 2010   #2
mckillwashere

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Install all your drivers, including the ones for your chipset. Run a memtest to check your memory, and run a stress test. Hopefully one of these will solve your issue, if not help you understand what may be causing it.
My System SpecsSystem Spec
21 Sep 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Here are some methods that may help

OK this is what you do

Run a thorugh anti virus scan

Donwload and run malwarebytes
http://www.malwarebytes.org/mbam.php

Run a memory test, at least 7 scans
Guide to using Memtest86+

Make sure you are not overheating
http://www.almico.com/sfdownload.php

Test your hard drive
http://www.carrona.org/hddiag.html

Make sure cards and drivers are up to date.
http://ezinearticles.com/?Troublesho...blems&id=39981

After you have tried this and you still have a problem post.
My System SpecsSystem Spec
.

21 Sep 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

What Anti-virus program are you running?
My System SpecsSystem Spec
21 Sep 2010   #5
miarose

windows 7 64 bit
 
 

I updated my drivers, only one I'm not sure how to do is the one for the motherboard. I was using AVG, but I had an error in the event log show that it was a file in AVG, so I got rid of it and installed AntiVir.

I've ran a scannow that showed nothing wrong.

I had bad ram in the pc when I got it. I installed new ram and hadn't had any BSOD since then.

What is a stress test?
My System SpecsSystem Spec
21 Sep 2010   #6
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Event id 11 originating from wininit is usually caused by custom dlls being loaded. I've seen this happening because of kaspersky and comodo, although it could be caused by malware too. If AV scans have ruled out malware, try booting into safe mode and check whether the problem persists.

If the problems go away then you'll need to isolate the problem using Clean boot.
My System SpecsSystem Spec
21 Sep 2010   #7
miarose

windows 7 64 bit
 
 

Recommended booting into safe mode and just leaving computer sit? as I really cannot do much, ie gaming, in safe mode, but the computer doesnt' seem picky about when it freezes, ie not based on gaming/surfing the net/sitting idle.
I don't have kaspersky or comodo. AV scans have repeatedly shown nothing.
My System SpecsSystem Spec
21 Sep 2010   #8
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Quote   Quote: Originally Posted by miarose View Post
Recommended booting into safe mode and just leaving computer sit? as I really cannot do much, ie gaming, in safe mode, but the computer doesnt' seem picky about when it freezes, ie not based on gaming/surfing the net/sitting idle.
I don't have kaspersky or comodo. AV scans have repeatedly shown nothing.
So what would you prefer to do first? sort out your problems or game?
My System SpecsSystem Spec
21 Sep 2010   #9
miarose

windows 7 64 bit
 
 

Figure the computers issue. So i will let it sit in safe mode while at work tonight and see if the issue happens again.
My System SpecsSystem Spec
21 Sep 2010   #10
miarose

windows 7 64 bit
 
 

PC sat for ~3 hours in safe mode, no issues. Will leave it run all night and see.
My System SpecsSystem Spec
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 Computer randomly freezes




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