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Windows 7: Random BSODs During Low Intensity Tasks

21 Sep 2010   #1
pandastripes

Windows 7 Professional 64
 
 
Random BSODs During Low Intensity Tasks

Hi,
I recently installed Windows 7 Professional Edition x64 Student Edition (bought it online) on my notebook, a Sager NP 8662 (system specs are on my profile). I've been using it for about a month now, and since then I've been getting BSODs. They do not occur very often, about twice a week, and only during mundane tasks like web browsing while listening to music.

The notebook itself is about one year old. I previously had Windows Vista x64 which I installed myself, as the notebook didn't come with an operating system. Vista had no problems on my notebook.

After googling up the error codes from dumps, I ran hardware diagnostic/stress tests on my:

RAM (memtest86)
Harddrive (mhdd, chkdsk)
CPU (orthos)

and came up with no problems at all. So I do not suspect its a hardware issue. I'm also quite sure I've updated all my drivers to the latest.

I do undervolt my CPU using Rightmark, however, I made sure to test my system for stability using Orthos mentioned above. Though it could be a problem with the Rightmark driver, as I downloaded some sort of workaround driver to work with Win 7 x64. Its been going good for a few days, but I want confirmation as to whether RM is causing the problem and why, as it seems others do not have problems with it.

Can someone please take a look at the dumps and see whether Rightmark is causing the problem and if not, point me in the right direction?

Thanks

PS. Perfmon stated I'm not using an antivirus. But I actually am using avast!


My System SpecsSystem Spec
.
21 Sep 2010   #2
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Sole 3rd party driver mentioned directly in the dumps - SPTD.sys

SPTD.sys is known to cause BSODs; remove Daemon Tools, then use this SPTD installer to remove it (pick the uninstall option when you run the installer): DuplexSecure - Downloads

Also - this driver is out of date:
Code:
RTCore64.sys Wed May 25 18:39:12 2005 (42941D90)
RTCore64.sys - part of RivaTuner. Uninstall this for now.

Then run Driver Verifier to try to find a software cause (if any): Driver Verifier - Enable and Disable

Regards,
Reventon

BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 22 01:10:15.845 2010 (GMT+12)
System Uptime: 0 days 5:29:15.578
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep 21 19:39:58.302 2010 (GMT+12)
System Uptime: 0 days 23:35:43.035
BugCheck D1, {ffffce80404030c0, 2, 0, fffff88000d3f3bc}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : hardware ( CI!MFKeyIsTrustedRootKey+37e00 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
Bugcheck code 000000D1
Arguments ffffce80`404030c0 00000000`00000002 00000000`00000000 fffff880`00d3f3bc
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 21:34:16.752 2010 (GMT+12)
System Uptime: 0 days 0:38:12.485
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`06e70038 00000000`b6200008 00000000`00080a01
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
21 Sep 2010   #3
pandastripes

Windows 7 Professional 64
 
 

Thank you for your quick reply. I'll try your suggestions and update you if the problems continue
My System SpecsSystem Spec
.

23 Sep 2010   #4
pandastripes

Windows 7 Professional 64
 
 

I tried the suggestions you mentioned, and all seemed well for a few days. However, when I was copying files to my external harddrive, my computer did a BSOD with the message DRIVER_IRQL_NOT_LESS_OR_EQUAL. After rebooting (with the external harddrive still attached) it did a BSOD after logging on.

Does this indicate a problem with USB drivers? And how would I reinstall USB drivers? I can't seem to find any on my manufacturers website.

The dumps for the last 2 BSODs are attached.
My System SpecsSystem Spec
24 Sep 2010   #5
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Yes, both BSODs were USB related. If anything I would think that it would be a problem with TrueCrypt (assuming you use TrueCrypt on the external drive) than anything else.

I also note that the dumps were not Verifier Enabled - please make sure you follow the instructions here - Using Driver Verifier to identify issues with Drivers (note: it runs silently in the background, use verifier /query to check it is working)

Regards,
Reventon

BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 23 16:41:17.844 2010 (GMT+12)
System Uptime: 0 days 0:01:27.577
BugCheck D1, {a, 2, 8, a}
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpInterruptReadComplete+215 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
Bugcheck code 000000D1
Arguments 00000000`0000000a 00000000`00000002 00000000`00000008 00000000`0000000a
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 23 16:39:14.197 2010 (GMT+12)
System Uptime: 0 days 1:28:17.930
Probably caused by : USBSTOR.SYS ( USBSTOR!USBSTOR_IssueBulkOrInterruptRequest+121 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
Bugcheck code 0000000A
Arguments 00000000`68c92c4c 00000000`00000002 00000000`00000000 fffff800`02cad9ca
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
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