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Windows 7: BSOD Windows 7 BCCode 50

21 Sep 2010   #1
crate

Windows 7 Ultimate 32bit
 
 
BSOD Windows 7 BCCode 50

Hi all.

I really appreciate all the help I can get.

I have this machine, that I have built myself about little over a month ago, using spare and new parts. I installed Windows 7 Ultimate 32bit, since I have been using it a lot and find it the best OS.

All is good for several weeks. Then suddenly, when I boot up and log in to windows, one of my external HDDs (Maxtor Basics Desktop 500GB) does not show properly. The thing is, when taking a look in the Computer (from start menu) it is there, with the default letter (G:\), but the counters for the space left and used are not shown, and opening it will encounter an error saying that I must run chkdsk. Problem was, that I could not do that. No matter what I did. So after fiddling around for hours I put it in another computer, which read it just fine, and then did a chkdsk from there.

Next time I boot the computer up with the Maxtor HDD in it worked again. Sometimes it does not, but now I can just unplug the power and put it back in to solve.

Right after these problems, like the same day, I had the first BSOD on this computer. Do not know if it is related (I do not think so myself) but maybe worth mentioning.
Since then, I had several BSOD of the same type - BCCode 50. (Or STOP Error Code 0x000050)

I know this particularly type MAY have something to do with the memory, so I got my self a copy of UBCD and bootet it, to run Memtest. I had it running for about 10 hours, with 8 passes, no errors. Seems good to me, but does not isolate the problem though.
So I am thinking if it is memory related, then maybe it is the memory of the GPU. (Have not checked, and have not learned yet how).

Beside this I made sure all drivers are up to date. In fact I used the 3rd party programme, Driver Genius, which found 22 newer drivers for my system and I did update after a driver-backup. It seemed it went out nice (initially), but then my computer hang/froze or what the term is when your computer just stops responding, leaving you with only option to use the power button. So i placed in back the driver-backup and it solved.

Then I wanted to get rid of my anti-virus, Panda Cloud Antivirus. In fact it has been good to me, and I was kind of liking it, but maybe (and I do not have anything pointing directly to this) my system and that AV just do not like each other.
I went to Add/remove programs and found Panda - clicked on it, and the system hang again. I restarted by the button, went to Add/remove programs and chose a different program to uninstall. It did. Then I tried Panda once more, as soon as I clicked on it, the system hang.

Ok. So I know something seems wrong with that AV. Now after a lot of fiddling around (stopped all the Panda services so I could delete all files but three) I finally took it out. Now I have Microsoft Security Essentials installed, and it seems - so Microsoft. I think it is good actually.

Anyway, even after completely removed the Panda Cloud Antivirus, the Add/remove programs hangs everytime I call the list. I do not even get to pointing out a program. And reaching it through other programmes, like CCcleaner does the same thing.

I am not sure wether problems are related, but they are annoying.
When I boot up in Safe Mode I can control the Add/remove program just fine, without problems.

I have also made a sfc /scannow, which did not find anything.

I do not want to make a system restore, because of all the trouble I have had with the system in the last 2 weeks or so.

I have attached the output of the BSOD collector programme to this post.

I hope someone are able to help me out and I really hope it is not hardware related


My System SpecsSystem Spec
.
21 Sep 2010   #2
crate

Windows 7 Ultimate 32bit
 
 

I just tried out Speedfan to check the system temperatures. I am not strong in this area, but I will list the temperatures for the first page:

System: Green good-tick - 39C
CPU: Blue down-arrow - 38C
AUX: Fire symbol - 127C
HD0: Blue down-arrow - 36C
HD1: Green good-tick - 40C
Core 0: Blue down-arrow - 37C
Core 1: Blue down-arrow - 37C

I am a little afraid of the fire symbol there.
My System SpecsSystem Spec
21 Sep 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

127 way tooooo high
I will get some ways to possibly correct that problem.
http://www.informationweek.com/news/...cleID=60300177
My System SpecsSystem Spec
.

21 Sep 2010   #4
crate

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
127 way tooooo high
I will get some ways to possibly correct that problem.
Langa Letter: Curing Laptop Overheating -- PC Maintenance -- InformationWeek
Thanks for the quick reply.
I just made a quick google search and found this though:
My E6600 temps and: What the heck is AUX in Speedfan? - CPUs - Overclocking
and
SpeedFan showing 127C on AUX Temp!!! - Tech Support Forum

And starting reading that article, which are concerning laptops and notebooks i dropped it at first page.
But thanks for the quick reply though.

As more info, I have:

My system runs perfectly. (Beside the 6-7 BSOD and the hang/freezing things)
I can play games for hours, even leaving the game in the pause menu for hours, without any bad symptoms at all.
The BSOD has only showed when starting Windows and 1 time while it was doing nothing.
I have also tried the Startup Repair utility from the installer disk, 2 times. Did not find any.
My System SpecsSystem Spec
21 Sep 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA (go to top of page) Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Code:
opyright (c) Microsoft Corporation. All rights reserved.
Code:
 
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_BSOD_jcgriff_Perfmon[1].zip\Windows_NT6_BSOD_jcgriff2\092110-29811-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82a49000 PsLoadedModuleList = 0x82b91810
Debug session time: Tue Sep 21 10:32:22.636 2010 (GMT-4)
System Uptime: 0 days 4:10:01.290
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
.......
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: a2c28000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 863f93de, If non-zero, the instruction address which referenced the bad memory
 address.
Arg4: 00000000, (reserved)
Debugging Details:
------------------
 
READ_ADDRESS: GetPointerFromAddress: unable to read from 82bb1718
Unable to read MiSystemVaType memory at 82b91160
 a2c28000 
FAULTING_IP: 
+0
863f93de 668b08          mov     cx,word ptr [eax]
MM_INTERNAL_CODE:  0
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  OUTLOOK.EXE
CURRENT_IRQL:  0
TRAP_FRAME:  8a5b6918 -- (.trap 0xffffffff8a5b6918)
ErrCode = 00000000
eax=a2c28000 ebx=00000000 ecx=99850061 edx=a2c27f90 esi=86400940 edi=00000001
eip=863f93de esp=8a5b698c ebp=8a5b6b14 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
863f93de 668b08          mov     cx,word ptr [eax]        ds:0023:a2c28000=????
Resetting default scope
LAST_CONTROL_TRANSFER:  from 82a8f638 to 82ace903
STACK_TEXT:  
8a5b6900 82a8f638 00000000 a2c28000 00000000 nt!MmAccessFault+0x106
8a5b6900 863f93de 00000000 a2c28000 00000000 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
8a5b6b14 82cc9187 84c837e8 00000ee4 8a5b6b64 0x863f93de
8a5b6b3c 82c9ebc6 84c837e8 00000ee4 82b89b0c nt!PsCallImageNotifyRoutines+0x62
8a5b6be8 82cb7979 8717a988 84f39b38 8a5b6ce4 nt!MiMapViewOfImageSection+0x7fd
8a5b6c58 82cc8241 84f39b38 8a5b6ce4 00000000 nt!MiMapViewOfSection+0x22e
8a5b6c88 82cc816c 825f1068 84f39b38 8a5b6ce4 nt!MmMapViewOfSection+0x2a
8a5b6d04 82a8c44a 00001974 ffffffff 0885e53c nt!NtMapViewOfSection+0x204
8a5b6d04 777e64f4 00001974 ffffffff 0885e53c nt!KiFastCallEntry+0x12a
0885e4a8 00000000 00000000 00000000 00000000 0x777e64f4
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KiTrap0E+dc
82a8f638 85c0            test    eax,eax
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt!KiTrap0E+dc
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac
FAILURE_BUCKET_ID:  0x50_nt!KiTrap0E+dc
BUCKET_ID:  0x50_nt!KiTrap0E+dc
Followup: MachineOwner
---------
Lets start with a memory test
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

If you pass the mem test. Uninstall your antivirus using the uninstall tool and install Microsoft Security Essentials
If you pass that go to the website of your Hard Drive and take the Hard Drive test.
or this test
Test Hard Drive www.carrona.org/hddiag.html
My System SpecsSystem Spec
21 Sep 2010   #6
crate

Windows 7 Ultimate 32bit
 
 

Richard I really appreciate your help!

I have already tried memtest86. (Also stated in my 1st post)
My System SpecsSystem Spec
21 Sep 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

8 to to 10 passes?

Ok I checked thats done. Change the anti virus next
My System SpecsSystem Spec
21 Sep 2010   #8
crate

Windows 7 Ultimate 32bit
 
 

Dear Richard

I had 8 passes - "I know this particularly type MAY have something to do with the memory, so I got my self a copy of UBCD and bootet it, to run Memtest. I had it running for about 10 hours, with 8 passes, no errors. Seems good to me, but does not isolate the problem though.
So I am thinking if it is memory related, then maybe it is the memory of the GPU. (Have not checked, and have not learned yet how)."

Also stated in the 1st post:

"Then I wanted to get rid of my anti-virus, Panda Cloud Antivirus. In fact it has been good to me, and I was kind of liking it, but maybe (and I do not have anything pointing directly to this) my system and that AV just do not like each other.
I went to Add/remove programs and found Panda - clicked on it, and the system hang again. I restarted by the button, went to Add/remove programs and chose a different program to uninstall. It did. Then I tried Panda once more, as soon as I clicked on it, the system hang.

Ok. So I know something seems wrong with that AV. Now after a lot of fiddling around (stopped all the Panda services so I could delete all files but three) I finally took it out. Now I have Microsoft Security Essentials installed, and it seems - so Microsoft. I think it is good actually."

I know it is a lot of words, but it is also all the experiences I could think of, helping you in helping me, in 1 post.
My System SpecsSystem Spec
21 Sep 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

First follow this tool to make sure Panda is completely gone
Uninstall Panda Antivirus | Remove Panda Software Tool - Uninstalling Panda Anti Virus
If just the driver remains, it could be the source of the problem.
Tell me the results and then we move on.
My System SpecsSystem Spec
21 Sep 2010   #10
crate

Windows 7 Ultimate 32bit
 
 

Ok, funny. That tool I have already used for the exact same thing.
1st time I ran it from normal mode it crashed, as it, at that time, did, when trying through Add/Remove programs.

2nd time I booted into safe mode, and got a succesful message from Perfect Uninstaller.
It actually did not remove the three .dll files in the default installation folder.
Hopefully it removed the Keys from the regDB that it found.
My System SpecsSystem Spec
Reply

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