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Windows 7: Freezes

21 Sep 2010   #1
8win8

32 bit Windows 7 Home
 
 
Freezes

Hi all,
I'm relatively new to this, but I have tried everything except getting advice from here. I was wondering if anyone could help me out?
I have a Dell Dimension 5150 PC which I upgraded to the Windows 7.
While using the machine, it just freezes and I've got to restart it everytime. It does this alomst every 2 hours or so. Where should I start looking?
I would like to thank you for helping me out. I've been reading the "treads" so loaded the details of my PC, I hope that helps/
Abbey


My System SpecsSystem Spec
.
21 Sep 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by 8win8 View Post
Hi all,
I'm relatively new to this, but I have tried everything except getting advice from here. I was wondering if anyone could help me out?
I have a Dell Dimension 5150 PC which I upgraded to the Windows 7.
While using the machine, it just freezes and I've got to restart it everytime. It does this alomst every 2 hours or so. Where should I start looking?
I would like to thank you for helping me out. I've been reading the "treads" so loaded the details of my PC, I hope that helps/
Abbey

Hi Abbey and welcome


Thanks for the system specs, they do really help.

Is ther any pattern to the freezes (ie when playing games, or other high use applications)?


Can we start by looking in the event viewer. Chances are the freezes have left their fingerprints there.

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

Let us know if you need help with any of this.

Ken
My System SpecsSystem Spec
21 Sep 2010   #3
8win8

32 bit Windows 7 Home
 
 

Hi Ken,
Thank you for replying.

There is no pattern in the sense of doing a particular activity and getting a freeze. I could be typing a document in word and then it just freezes. Or I could be online reading and it freezes. Sometimes it could be listening to music when it just freezes.

The errors are of two types. The critical errors say kernel-power and have an event id of 41.
The other errors say schannel and have an event id of 36888.

I didn't know that it records errors like that. I'd like to ask whether it would be able to record errors when during the freeze because I end up restarting it everytime?

Once again thanks Ken.

Abbey
My System SpecsSystem Spec
.

21 Sep 2010   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by 8win8 View Post
Hi all,
I'm relatively new to this, but I have tried everything except getting advice from here. I was wondering if anyone could help me out?
I have a Dell Dimension 5150 PC which I upgraded to the Windows 7.
While using the machine, it just freezes and I've got to restart it everytime. It does this alomst every 2 hours or so. Where should I start looking?
I would like to thank you for helping me out. I've been reading the "treads" so loaded the details of my PC, I hope that helps/
Abbey
8Win8, Welcome to SevenForums and thank you for doing a very nice job of filling out your system specs.

In light of your problem, there is one piece of information which would be helpful and that is what is the wattage rating of your Power Supply Unit?

Follow ZigZag's excellent advice and let us know what EVENTVWR.MSC reveals.
My System SpecsSystem Spec
21 Sep 2010   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

8Win8,

Since you have an Intel processor, could your download, install and run
________________________________________
RealTemp Real Temp - CPU temperature monitoring
Real Temp is a temperature monitoring program designed for all Intel single Core, Dual Core and Quad Core processors. Each core on these processors has a digital thermal sensor (DTS) that reports temperature data relative to TjMax which is the safe maximum operating core temperature for the CPU. As your CPU heats up, your Distance to TjMax will decrease. If it reaches zero your processor will start to throttle or slow down so maximizing your distance away from TjMax will help your computer run at full speed and more reliably too.
Main Features
Reads temperature information from all Intel Core based processors.
Ability to individually calibrate Real Temp for each core of your CPU.
Program is based on temperature data gathered using a Fluke 62 IR Thermometer.
Test Sensors feature will check your DTS sensors for any sign of problems.
Keeps track of Minimum and Maximum temperatures with full logging features.
Reporting and logging of the Intel PROCHOT# thermal throttle activity bit.
Quick, very accurate and repeatable benchmark.
Displays MHz, TjMax, VID, CPUID and Calibration settings.
============================================

This way we can rule out any temperature-related causes of your problem.
My System SpecsSystem Spec
21 Sep 2010   #6
8win8

32 bit Windows 7 Home
 
 

Hi Kalsnooks,
Thank you for helping me out.
I left the Power Supply Unit out because I couldn't find it.
I'll do what you ask and let you know.
Abbey
My System SpecsSystem Spec
21 Sep 2010   #7
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Abbey,
Thanks and excellent.
My System SpecsSystem Spec
21 Sep 2010   #8
8win8

32 bit Windows 7 Home
 
 

Hi Kalsnooks,
I checked the back and it says 230, does that help?
Abbey
My System SpecsSystem Spec
21 Sep 2010   #9
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Abbey,
Yes that does. If 230 is the watts of your power supply, then I'm amazed the computer even runs since you are drastically underpowered.

If there is a Fry's Electronics store in your area, see about getting a much heftier power supply for your computer.

If not, then many recommend NewEgg for mail-orders.

Also suggest you go to the Dell website and see if they have a forum or a "contact us" option to gather more infor about the hows, etc of upgrading your power supply. What you don't want to do is to buy the PSU from Dell (or any computer manufacturer for that matter) since they will probably charge you an arm and a leg.

I've never used a Dell but I'm sure that others here have and they will probably have some helpful advice for you.
My System SpecsSystem Spec
21 Sep 2010   #10
8win8

32 bit Windows 7 Home
 
 

Real Temp UpDate
When I tried to run the program I got an error saying that the processor isn't recognized.
Shall I delete it?
My System SpecsSystem Spec
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