Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD

23 Sep 2010   #1
rurok

Windows 7 Home Premium x64
 
 
BSOD

hi i got this BSOD just a few days ago and it's been given me a pain

here's what it says:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002DB490D
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

here's my minidump
Attachment 99653

Thanks


My System SpecsSystem Spec
.
23 Sep 2010   #2
usasma
Microsoft MVP

 
 

Please uninstall Daemon Tools as it has some issues with Win7. Feel free to reinstall the latest version after we're finished troubleshooting.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: http://<a href="http://www.carrona.o... Reference</a> ).
Please pay particular attention to any dated 2008 or earlier:
Code:

sncduvc.SYS  Mon Dec 29 04:14:26 2008 (495894F2) - Suyin USB 2.0 Webcam driver - http://www.carrona.org/dvrref.html#sncduvc.SYS
ASMMAP64.sys Sun Feb 04 14:52:56 2007 (45C63998) - LENOVO ATK Hotkey ATK0101 ACPI UTILITY - http://www.carrona.org/dvrref.html#ASMMAP64.sys
ghaio.sys    Mon May 30 05:34:05 2005 (429ADE0D) - ASUS NB Probe program (thanks to reventon) - http://www.carrona.org/dvrref.html#ghaio.sys
If this does not fix the BSOD's, please run Driver Verifier according to these instructions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 23 02:10:12.504 2010 (UTC - 4:00)
System Uptime: 1 days 23:56:17.454
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`02db490d 00000000`00000000 ffffffff`ffffffff
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 21:52:45.509 2010 (UTC - 4:00)
System Uptime: 0 days 0:12:55.460
Probably caused by : fltmgr.sys ( fltmgr!GetContextFromStreamList+99 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbam.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`0122afa9 fffff880`02abee50 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 18:46:53.467 2010 (UTC - 4:00)
System Uptime: 0 days 0:15:42.418
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02dac90d fffff880`03695d50 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 18:30:40.563 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:21.389
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1
PROCESS_NAME:  explorer.exe
Bugcheck code 00000001
Arguments 00000000`77860caa 00000000`00000000 00000000`ffffffff fffff880`0afccc60
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 18:23:19.595 2010 (UTC - 4:00)
System Uptime: 3 days 0:24:53.546
Probably caused by : ntkrnlmp.exe ( nt!PfpRpFileKeyUpdate+35e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`030c4a7e fffff880`0ae5a750 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
24 Sep 2010   #3
rurok

Windows 7 Home Premium x64
 
 

thanks for the response . I appreciate it. I will keep you posted if any problem occurs. again thanks
My System SpecsSystem Spec
.

24 Sep 2010   #4
rurok

Windows 7 Home Premium x64
 
 

So i followed your instructions on uninstalling Daemon Tools.

I'm having difficulty ASMMAP64.sys for Win7 64 Bit since ASUS only provides it for Vista 64 OS since my notebook(ASUS U81A) was originally in Vista 64 and i just upgraded it to WIN7 64 when it first came out.

I once tried downloading and installing the sncduvc.SYS that Asus provided but it gave me an error and won't install/

I'm also having difficulty finding updates for ghaio.sys.
I would appreciate if someone could help me find it.
thanks
My System SpecsSystem Spec
Reply

 BSOD




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 16:36.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App