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Windows 7: BSOD help needed on win 7 64 bit

03 Nov 2010   #11
geoff101

Win 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by wish View Post
Quote   Quote: Originally Posted by geoff101 View Post
Anyone able to offer any suggestions on this one?
Thanks
In addition, you must update the drivers that reventon mentioned before.
https://www.sevenforums.com/976158-post3.html

I did the following last time following the above advice:

Samsung driver Dr printer - removed
Webcam driver - updated
Spyder 3 driver - no later version available and I need this hardware for monitor calibration - photography work
PowerIso - uninstalled
Coretemp - updated

Avast - removed

Of course if you are saying it apears these are still present then maybe I haven't uninstalled them properly - in which case please advise which still remain

Otherwise I'll carry out the hardware tests as suggested in post above and report back in a couple of days.

Thanks for your help all.


My System SpecsSystem Spec
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04 Nov 2010   #12
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Quote   Quote: Originally Posted by geoff101 View Post
I did the following last time following the above advice:

Samsung driver Dr printer - removed
Webcam driver - updated
Spyder 3 driver - no later version available and I need this hardware for monitor calibration - photography work
PowerIso - uninstalled
Coretemp - updated

Avast - removed

Of course if you are saying it apears these are still present then maybe I haven't uninstalled them properly - in which case please advise which still remain

Otherwise I'll carry out the hardware tests as suggested in post above and report back in a couple of days.

Thanks for your help all.
Well, a few of them show up, however that could be because you hadn't updated them by the time of the BSOD. Avast is definitely gone.

I am more interested to see if they turn up in your next BSOD dump, and also what the hardware tests show up.
My System SpecsSystem Spec
04 Nov 2010   #13
geoff101

Win 7 home premium 64bit
 
 

ok - I've just entered an even bigger world of pain....

ran the memtest overnight. No errors reported.

Rebooted machine, windows started, got the screen where the users are displayed and you click on who to logon. At this point the computer was still operating, disc still loading etc, however the pointed was frozen in the middle of the screen so I could clck on my user icon to login to the desktop. The light on the mouse was also not on nor were the lights on the keyoard although both and lit momentariliy as the machine booted into windows.

Tried many restarts, also safe mode - all the same.

Unplugged all usb connections apart from mouse and keyboard still same Also tried different mouse.

Booted from win 7 dic and tried repair. No difference. Decided to do system restore to earlier point - got error message "the instruction at 0xfa6bca53 referenced memor at 0x03acde8. The memory could not be read."

Same all all restore points.

Am fearing I'll have to do a format and fresh install. Anything else I can try first? Also concerned that as I don't know if the original BSODs were software or hardware I could go through the massive job of a ful reinstall and still have the original probs.

PLEASE HELP..!

Cheers
My System SpecsSystem Spec
.

04 Nov 2010   #14
geoff101

Win 7 home premium 64bit
 
 

ok - having thought I tried all restore points I found one I hadn't which amazingly worked!

I'm no back in althour what caused the prob in the first place is a mystery.

Also I don;t know if all the non-woking restore points are linked to the original bsods or not.......

So - memtest ran all night without error. I'll try the oher tests suggested now and report back.

Any other thoughts in the menatime will be welcome.

Thnaks for help - so far
My System SpecsSystem Spec
05 Nov 2010   #15
geoff101

Win 7 home premium 64bit
 
 

Have run graphics test - temp maxed at 59 C and remained stable.

Prime95 run through night - cpu maxed around 75 C no probs.

The comp has now been crash free - this is without peripherals connected. I'm therefore beginnin to wonder if it's a prob with either the Wacom Intuos graphics tablet or the spyder 3 colorimeter.

The date of the spyder driver (2007) was pointed out as very old. There does not appear to be a later one though. I'm contacting the company to seek advice.

Am intending running comp for a bit more without these then reintroducing to see if they make it start crashing again.

Any thoughts?
My System SpecsSystem Spec
05 Nov 2010   #16
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

That plan sounds good to me. It is really the only way to tell if those devices are at fault or not.

I take it you are a graphic design pro? If so - the makers of Spyder 3 (or your tablet for that matter) will do their best to help you if they know what is good for their business because:
a) You are their target market
b) I am sure you know many other graphic designers who will be interested to hear how their software failure disrupted your design work.
My System SpecsSystem Spec
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 BSOD help needed on win 7 64 bit




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