Frequent BSOD


  1. Posts : 2
    Windows 7 64-bit
       #1

    Frequent BSOD


    My computer has been crashing frequently for weeks (was fine since I installed my OS a long time ago), and I would really love to avoid having to re-install my OS. I've used Windows Update to update any drivers or whatever could be causing the problem, but no luck. Sometimes my comp BSODs multiple times consecutively until I give up. Other times I can be using it for extended periods of time without problems. I would really appreciate some help from computer experts out there.

    I attached what is standard for these threads.

    Edit: My OS is Windows 7 Ultimate 64-bit; build 7600.
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hello and Welcome !

    First thing i noticed is that you have a combination of ESET and Zone Alarm both are notorious for BSOD. Please uninstall Zone Alarm and ESET and install Microsoft Security Essentials. Follow this link for more help on this BSOD vs. Internet Security !! « Captain Debugger

    If that didn't stop BSOD the Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger


    Update the Following Drivers

    Code:
    cv2k1.sys    Thu Dec 07 23:23:05 2006
    pcouffin.sys Tue Dec 05 20:09:30 2006
    agrsm64.sys  Mon Nov 10 20:31:35 2008
    Follow this article for help in Updating Drivers Driver Troubleshooting !! « Captain Debugger


    Problematic Devices Listed:

    Code:
    Photosmart D110 series ROOT\MULTIFUNCTION\0000 This device is disabled.
    Base System Device PCI\VEN_197B&DEV_2383&SUBSYS_30FB103C&REV_00\4&39D5C7A5&0&0328 The drivers for this device are not installed.
    Bluetooth Device (Personal Area Network) BTH\MS_BTHPAN\6&64C0F18&0&2 This device is disabled.
    TAP-Win32 Adapter V9 ROOT\NET\0000 This device is disabled.
    TAP-Win32 Adapter V9 #2 ROOT\NET\0002 This device is disabled.
    Base System Device PCI\VEN_197B&DEV_2384&SUBSYS_30FB103C&REV_00\4&39D5C7A5&0&0428 The drivers for this device are not installed.
    TAP-Win32 Adapter V9 ROOT\NET\0003 This device is disabled.
    Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.
    Not Available ACPI\ENE0100\3&2411E6FE&1 The drivers for this device are not installed.
    Base System Device PCI\VEN_197B&DEV_2382&SUBSYS_30FB103C&REV_00\4&39D5C7A5&0&0028 The drivers for this device are not installed.
    Bugcheck:

    Code:
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050033
    Arg3: 00000000000006f8
    Arg4: fffff80002c9fec8
    Debugging Details:
    ------------------
     
    BUGCHECK_STR:  0x7f_8
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    CURRENT_IRQL:  2
    LAST_CONTROL_TRANSFER:  from fffff80002cd6ca9 to fffff80002cd7740
    STACK_TEXT:  
    fffff880`009eec68 fffff800`02cd6ca9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
    fffff880`009eec70 fffff800`02cd5172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`009eedb0 fffff800`02c9fec8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`02f1cfc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x60
     
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nt!KiDoubleFaultAbort+b2
    fffff800`02cd5172 90              nop
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    Followup: MachineOwner
    ---------
    Hope this helps,
    Captain
      My Computer


 

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