Hi all,
Just built this new PC:
Original Retail Windows 7 Pro x64
Built entire computer two days ago
Several BSODs since
Rest of the info should be in the attached diagnostic files.
I really appreciate any and all help you all can give! Reaching my wits end.
Thanks,
Jon
Hi -
One of the 2 dumps was corrupted.
This appears to be unknown hardware failure to me.
Run --> RAM - Test with Memtest86+
Also, run the Driver Verifier -- Driver Verifier - jcgriff2.com
Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip
Regards. . .
jcgriff2
`
BSOD BUGCHECK SUMMARY
Windows 7 x64 - Corrupted DumpCode:Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Debug session time: Thu Sep 23 18:45:55.964 2010 (GMT-4) System Uptime: 0 days 1:49:28.385 Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+33 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: dwm.exe Bugcheck code 0000003B Arguments 00000000`c0000005 fffff800`02f79763 fffff880`06e7bfb0 00000000`00000000 จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Code:Opened log file 'C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\_99-dbug.txt' Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\092310-14024-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff780`ffff0000? DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00001f80? DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000006? DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff700`01080000? DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`02e84640? Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Debugger can not determine kernel base address Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Machine Name: Kernel base = 0xfffff800`02e14000 PsLoadedModuleList = 0x00000000`00000000 Debug session time: Thu Sep 23 22:16:48.628 2010 (GMT-4) System Uptime: 0 days 0:07:30.438 Debugger can not determine kernel base address Loading Kernel Symbols ............................................................... ................................................................ .................. Loading User Symbols Loading unloaded module list ..... ERROR: Unable to find system thread 81 ERROR: The thread being debugged has either exited or cannot be accessed ERROR: Many commands will not work properly ERROR: Exception 80000003 occurred on unknown thread 81 ?: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;.logclose;q WARNING: The debugger does not have a current process or thread WARNING: Many commands will not work Extension called without current PC c0000005 Exception in ext.analyze debugger extension. PC: 00000000`694cce8a VA: 00000000`00000030 R/W: 0 Parameter: 00000000`00000000 ^ Illegal thread error in '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;.logclose;q' จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ by jcgriff2 J. C. Griffith, Microsoft MVP https://mvp.support.microsoft.com/profile/Griffith www.jcgriff2.com จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Thanks so much for the help so far jcgriff, just wanted to add this other dump that just happened.
Is there any new info in there potentially? Will run driver verifier/memtest tonight!
Memtest ran without issue for several passes, but when I tried to use driver verifier. Windows keep blue screening until I loaded into safe mode. Here's the minidump that I recovered. Thanks!
Hi -
There is OS Corruption occurring - this Microsoft OS video-save related driver's name = RDPCDD.sys -
That is how it appeared in the dumps - with the question mark in its nameCode:RDPC?D.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
Further evidence of OS corruption - Unknown_Module
Check in c:\windows\system32\drivers - click on "Date" column to sort by date and look for a driver with 18 May 2009 timestamp -- what is its name?Code:Unknown_Module_fffff880`03ea9000 Mon May 18 08:17:04 2009 (4A1151C0)
I do believe unknown hardware failure is responsible. One other thought - what is origin of Windows 7 OS? Did it come pre-installed on system or did you purchase full retail copy?
Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip
Regards. . .
jcgriff2
`
BSOD BUGCHECK SUMMARY
Code:Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Debug session time: Sat Sep 25 00:25:38.732 2010 (GMT-4) System Uptime: 0 days 0:00:13.183 Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System Bugcheck code 0000000A Arguments 00000000`00000001 00000000`00000002 00000000`00000000 fffff800`02ea8436 จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Debug session time: Fri Sep 24 17:31:45.328 2010 (GMT-4) System Uptime: 0 days 0:03:08.748 *** WARNING: Unable to verify timestamp for MpFilter.sys *** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys Probably caused by : memory_corruption BUGCHECK_STR: 0x19_3 DEFAULT_BUCKET_ID: CODE_CORRUPTION PROCESS_NAME: System Bugcheck code 00000019 Arguments 00000000`00000003 fffffa80`03962590 ffff0080`03962590 fffffa80`03962590 จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Also - run these hardware tests too
https://www.sevenforums.com/tutorials...t-prime95.html (run the Blend test as well as the Small FFT test)
Hard Drive Testing:
First run chkdsk
START -> type cmd.exe -> Right-click -> run as admin -> type chkdsk /r /f -> Press Y at prompt -> restart computer.
Also to check the drive's physical state run SeaTools
Download SeaTools for DOS from here: SeaTools | Seagate
Follow the instructions to run it. After it has detected the drive, select Basic Tests, then Long Test and let it run.
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