New
#1
Can’t cancel shut down. Forced to force quit
Every time I try to shut down or restart my pc i get a grey screen with text saying
“1 program still needs to close
Waiting for explore.exe
Playing log off sound…”
And the options “force quit” or “cancel”.
I can force quit and shut down/restart with no problem, but if I click cancel nothing happens. I’ve tried leaving applications running like firefox and ms word while shutting down to see if that would enable the option but nothing changed.
Also, occasionally windows won’t respond or delay an action. I’ve only noticed these problems after I reinstalled windows 7.
How can I fix the explore.exe and grey screen problem?