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Windows 7: BSOD Victim#4561Z

25 Sep 2010   #1
ki0sk

Windows 7 Ultimate 64-bit
 
 
BSOD Victim#4561Z (RESOLVED)

Here's another BSOD victim.

I was running Prime 95 for 5 minutes and temps went over 90C! Turned down turbo and underclocked CPU to 2.6GHz it was cooler by 10C while running Prime95 for almost 30 minutes with no problems.

was using folding@home overnight with no hiccups, temps barely reached mid 50c. Temps right now are stable @ mid 40c. There's really not that much room for cooling with a full ATX PSU right on top of CPU cooler. Things are cramped in there

Playing games so far hasn't given me any problems/crashes. Watching videos(youtube,hulu, etc.) has been the single reason for these crashes.

Specs(brand new build, 3 days old)
Case:Thermaltake Lanbox
OS: Windows 7 Ultimate 64-bit
Mobo: MSI P55M-GD41 (MS-7588)
Bios: ver 1.8(purchased with 1.4) -Latest ver
CPU: Intel Core i5 760, Thermaltake Slim X3 cooler
RAM: 2x2GB Patriot DDR3 1333MHz
GPU: ATI Radeon HD 5750 1GB (CCC ver 10.9)-Latest ver

Many thanks for those that help!


My System SpecsSystem Spec
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25 Sep 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Are you running overclocked right now?

Since BSODs are occurring during video, let's go ahead an install K-Lite codec. Install the basic before you install the 64-bit, as Flash is 32-bit.

Download K-Lite Codec Pack

I'm analyzing the dmp now.
My System SpecsSystem Spec
25 Sep 2010   #3
ki0sk

Windows 7 Ultimate 64-bit
 
 

Thanks for the reply.

No it's running underclocked at 2.6GHz and i have the k-lite pack installed as well(one of the first things i always install)

I'll go ahead and uninstall and re-install by your method

Screen Capture shows my current settings
My System SpecsSystem Spec
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25 Sep 2010   #4
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Bios 1.8 will help with low memory voltage and compatibility

I believe your Realtek driver is old:

Module Name: RTL8167
Display Name: Realtek 8167 NT Driver
Driver Type: Kernel
Link Date: 11/5/2009 6:15:41 AM

Please update to 7/30/2010 6.0.1.6151

Realtek network chip needs updating to 7/30/2010 7.023.0721.2010

What the heck. Go ahead and check all the drivers at:

MSI Global – Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more
My System SpecsSystem Spec
25 Sep 2010   #5
ki0sk

Windows 7 Ultimate 64-bit
 
 

haha, ok will do.

I'm also going to run the Driver Verifier and we'll see what happens

any other guru's please help any which way possible
My System SpecsSystem Spec
25 Sep 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:
www.duplexsecure.com/en/downloads

The driver SPTD has been known to cause many BSODs

If the above does not work, I think that the driver verifier will give some information.
My System SpecsSystem Spec
25 Sep 2010   #7
ki0sk

Windows 7 Ultimate 64-bit
 
 

Yep, sure enough it crashed while trying to watch a video.

Attached is the dump file
My System SpecsSystem Spec
25 Sep 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

SPTD will not show on verifier, ,but uninstall as suggested.

Per driver verifier.
Athrxusb.sys
Productname: Driver for Atheros Wireless USB Network Adapter
Description: Atheros Extensible Wireless LAN device driver
Company: Atheros Communications, Inc.
My System SpecsSystem Spec
25 Sep 2010   #9
ki0sk

Windows 7 Ultimate 64-bit
 
 

Wireless usb device was the cause of the crash?

uninstalled SPTD as suggested. Time to go watch more videos

And again, thanks for the help
My System SpecsSystem Spec
25 Sep 2010   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You should continue to use the verifier for 36 hours. There may be other drivers that need to go.
My System SpecsSystem Spec
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 BSOD Victim#4561Z




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