BSOD - Associated with MotioninJoy tool with PS3 Controller


  1. Posts : 13
    Windows 7 Ultimate x64
       #1

    BSOD - Associated with MotioninJoy tool with PS3 Controller


    Hi, I've recently connected my PS3 controller to my PC, and used MotioninJoy Gamepad tool, so I've been playing with my PS3 controller, but sometimes, like when I disconnect it and try to play wireless, my pc just crashes and a BSOD pops. I ask kindly for help.
    Sys info:

    - x86 (32-bit) or x64 ? x64
    - the original installed OS on the system? Windows Vista
    - an OEM or full retail version? Full retail

    - What is the age of system (hardware)? Like two years
    - What is the age of OS installation (have you re-installed the OS?) re-installed several months ago

    I don't know if it matters, but I have a Linux partition, and it also has been giving me problems.
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Both dumps are nearly identical and both blame xusb21.sys and indicate memory corruption.

    Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - usually caused by Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_BSOD and Sys Info .zip\Windows_NT6_BSOD_jcgriff2\092610-49031-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*Symbol information
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c4e000 PsLoadedModuleList = 0xfffff800`02e8be50
    Debug session time: Sun Sep 26 01:36:58.360 2010 (GMT-4)
    System Uptime: 0 days 4:14:35.779
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................................
    Loading User Symbols
    Loading unloaded module list
    ....
    Unable to load image \SystemRoot\system32\DRIVERS\xusb21.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for xusb21.sys
    *** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff88005624a03, fffff88002fd9518, fffff88002fd8d80}
    
    Probably caused by : xusb21.sys ( xusb21+2a03 )
    
    Followup: MachineOwner
    ---------
    
    
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_BSOD and Sys Info .zip\Windows_NT6_BSOD_jcgriff2\092610-29203-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*Symbol information
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c61000 PsLoadedModuleList = 0xfffff800`02e9ee50
    Debug session time: Sun Sep 26 11:21:25.843 2010 (GMT-4)
    System Uptime: 0 days 0:39:37.262
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................................
    Loading User Symbols
    Loading unloaded module list
    ....
    Unable to load image \SystemRoot\system32\DRIVERS\xusb21.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for xusb21.sys
    *** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff88004434a03, fffff88002fee518, fffff88002fedd80}
    
    Probably caused by : xusb21.sys ( xusb21+2a03 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88004434a03, The address that the exception occurred at
    Arg3: fffff88002fee518, Exception Record Address
    Arg4: fffff88002fedd80, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    xusb21+2a03
    fffff880`04434a03 488b01          mov     rax,qword ptr [rcx]
    
    EXCEPTION_RECORD:  fffff88002fee518 -- (.exr 0xfffff88002fee518)
    ExceptionAddress: fffff88004434a03 (xusb21+0x0000000000002a03)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 00000000000007d4
    Attempt to read from address 00000000000007d4
    
    CONTEXT:  fffff88002fedd80 -- (.cxr 0xfffff88002fedd80)
    rax=fffffa8006bb4200 rbx=fffffa8005ce1640 rcx=00000000000007d4
    rdx=fffffa8006bb4200 rsi=fffffa8006bb4200 rdi=fffffa8005ce1640
    rip=fffff88004434a03 rsp=fffff88002fee750 rbp=0000000000000020
     r8=0000000000000020  r9=000000000000100a r10=0000057ffc114648
    r11=fffff88002fee738 r12=0000000000000000 r13=fffffa8006bdad00
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
    xusb21+0x2a03:
    fffff880`04434a03 488b01          mov     rax,qword ptr [rcx] ds:002b:00000000`000007d4=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  00000000000007d4
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f090e0
     00000000000007d4 
    
    FOLLOWUP_IP: 
    xusb21+2a03
    fffff880`04434a03 488b01          mov     rax,qword ptr [rcx]
    
    BUGCHECK_STR:  0x7E
    
    LAST_CONTROL_TRANSFER:  from fffffa8004419370 to fffff88004434a03
    
    STACK_TEXT:  
    fffff880`02fee750 fffffa80`04419370 : fffffa80`0406f950 00000000`00000000 fffff880`00f4143a fffffa80`05ce1640 : xusb21+0x2a03
    fffff880`02fee758 fffffa80`0406f950 : 00000000`00000000 fffff880`00f4143a fffffa80`05ce1640 fffff880`04434c79 : 0xfffffa80`04419370
    fffff880`02fee760 00000000`00000000 : fffff880`00f4143a fffffa80`05ce1640 fffff880`04434c79 00000000`00000020 : 0xfffffa80`0406f950
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  xusb21+2a03
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: xusb21
    
    IMAGE_NAME:  xusb21.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  49dcb49c
    
    STACK_COMMAND:  .cxr 0xfffff88002fedd80 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_xusb21+2a03
    
    BUCKET_ID:  X64_0x7E_xusb21+2a03
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmtsmn
    start             end                 module name
    fffff880`047af000 fffff880`047da000   000      000.fcl      Fri Sep 26 09:11:22 2008 (48DCDF7A)
    fffff880`03c44000 fffff880`03c50000   Accelerometer Accelerometer.sys Tue Jun 15 12:41:27 2010 (4C17AD37)
    fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`0474d000 fffff880`04765000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
    fffff880`02c95000 fffff880`02d1f000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`043e2000 fffff880`043f8000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`0588f000 fffff880`059b1000   agrsm64  agrsm64.sys  Mon Nov 10 10:01:35 2008 (49184CCF)
    fffff880`03a94000 fffff880`03aa9000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`00fea000 fffff880`00ff5000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`00fd6000 fffff880`00fdf000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00c5c000 fffff880`00c86000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`03c91000 fffff880`042a8000   atikmdag atikmdag.sys Mon Aug 17 23:05:47 2009 (4A8A1A8B)
    fffff960`00910000 fffff960`00971000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`03a00000 fffff880`03a6e000   avgldx64 avgldx64.sys Thu Jul 09 20:19:20 2009 (4A568908)
    fffff880`03bb0000 fffff880`03bb6880   avgmfx64 avgmfx64.sys Wed Jul 01 16:38:25 2009 (4A4BC941)
    fffff880`018db000 fffff880`018e2000   avgrkx64 avgrkx64.sys Tue Feb 24 04:31:25 2009 (49A3BE6D)
    fffff880`01800000 fffff880`01824000   avgtdia  avgtdia.sys  Mon Apr 06 09:43:58 2009 (49DA071E)
    fffff880`00ec8000 fffff880`00ed4000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
    fffff880`04881000 fffff880`04b29000   bcmwl664 bcmwl664.sys Tue Jul 07 20:45:04 2009 (4A53EC10)
    fffff880`0194d000 fffff880`01954000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`03b9f000 fffff880`03bb0000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`029db000 fffff880`029f9000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff960`00710000 fffff960`00737000   cdd      cdd.dll      unavailable (00000000)
    fffff880`0191a000 fffff880`01944000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00d15000 fffff880`00dd5000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`018ab000 fffff880`018db000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00cb7000 fffff880`00d15000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`04bf8000 fffff880`04bfc500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
    fffff880`010cf000 fffff880`01142000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`00ebf000 fffff880`00ec8000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`03c59000 fffff880`03c69000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`018e2000 fffff880`018f0000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`03afe000 fffff880`03b81000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`059cc000 fffff880`059d8000   dc3d     dc3d.sys     Tue Nov 03 21:55:41 2009 (4AF0ED2D)
    fffff880`03b81000 fffff880`03b9f000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`02c16000 fffff880`02c25000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`01895000 fffff880`018ab000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`045c2000 fffff880`045e4000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`018f0000 fffff880`018fc000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01907000 fffff880`0191a000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`018fc000 fffff880`01907000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`059c0000 fffff880`059cc000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`042a8000 fffff880`0439c000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`0439c000 fffff880`043e2000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`02c0b000 fffff880`02c16000   ElbyCDIO ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)
    fffff880`0105d000 fffff880`01071000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`01011000 fffff880`0105d000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`0185b000 fffff880`01895000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`04b68000 fffff880`04b75000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
    fffff800`02c18000 fffff800`02c61000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`03c00000 fffff880`03c24000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`04529000 fffff880`04585000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
    fffff880`045e4000 fffff880`045fd000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`059d8000 fffff880`059e0080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`059e1000 fffff880`059ef000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`0121b000 fffff880`01225000   hpdskflt hpdskflt.sys Tue Jun 15 12:41:28 2010 (4C17AD38)
    fffff880`02913000 fffff880`029db000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`0149f000 fffff880`014a8000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`04800000 fffff880`0481e000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0481e000 fffff880`0482d000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`03bf2000 fffff880`03c00000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00bab000 fffff800`00bb5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`03aa9000 fffff880`03aec000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
    fffff880`013db000 fffff880`013f5000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`03c81000 fffff880`03c86200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`02876000 fffff880`0288b000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`02832000 fffff880`02855000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`03c69000 fffff880`03c6fa00   ManyCam_x64 ManyCam_x64.sys Thu Mar 13 03:46:01 2008 (47D8DBB9)
    fffff880`00c96000 fffff880`00ca3000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
    fffff880`0441d000 fffff880`04432000   MijXfilt MijXfilt.sys Wed Jun 30 09:22:06 2010 (4C2B44FE)
    fffff880`059b1000 fffff880`059c0000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
    fffff880`02c40000 fffff880`02c4e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`04be9000 fffff880`04bf8000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`05800000 fffff880`0580d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00fbc000 fffff880`00fd6000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02800000 fffff880`02818000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`046af000 fffff880`046dc000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`046dc000 fffff880`0472a000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`0472a000 fffff880`0474d000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`00fdf000 fffff880`00fea000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`019b2000 fffff880`019bd000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`01071000 fffff880`010cf000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`02c00000 fffff880`02c0b000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`0148d000 fffff880`0149f000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`014aa000 fffff880`0159c000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03bdb000 fffff880`03be7000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`028de000 fffff880`028f1000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
    fffff880`01824000 fffff880`01853000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`04514000 fffff880`04529000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`02d64000 fffff880`02d73000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02c50000 fffff880`02c95000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`0159c000 fffff880`015fc000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`019bd000 fffff880`019ce000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02df3000 fffff880`02dff000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02c61000 fffff800`0323d000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`01238000 fffff880`013db000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`059ef000 fffff880`059f8000   NuidFltr NuidFltr.sys Fri May 08 04:53:31 2009 (4A03F30B)
    fffff880`01944000 fffff880`0194d000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`0288b000 fffff880`028de000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
    fffff880`02d28000 fffff880`02d4e000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`00eaa000 fffff880`00ebf000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00e6a000 fffff880`00e9d000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00ee9000 fffff880`00ef0000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00fac000 fffff880`00fbc000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`04600000 fffff880`046a6000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`04585000 fffff880`045c2000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00ca3000 fffff880`00cb7000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`03bb7000 fffff880`03bdb000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`02c25000 fffff880`02c40000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`011c8000 fffff880`011e9000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`00dd5000 fffff880`00def000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`02da2000 fffff880`02df3000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`03be7000 fffff880`03bf2000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`01997000 fffff880`019a0000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`019a0000 fffff880`019a9000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`019a9000 fffff880`019b2000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`0118e000 fffff880`011c8000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`028f1000 fffff880`02909000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`04b36000 fffff880`04b68000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
    fffff880`04477000 fffff880`044a6000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
    fffff880`03c24000 fffff880`03c44000   sdbus    sdbus.sys    Fri Oct 09 22:41:20 2009 (4ACFF450)
    fffff880`04765000 fffff880`04770000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`01485000 fffff880`0148d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`05f5e000 fffff880`05fcf000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
    fffff880`05ec8000 fffff880`05f5e000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
    fffff880`05e60000 fffff880`05ec8000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
    fffff880`04770000 fffff880`0479d000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
    fffff880`03c70000 fffff880`03c80d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
    fffff880`05810000 fffff880`0588f000   stwrt64  stwrt64.sys  Wed Mar 24 00:01:24 2010 (4BA98E94)
    fffff880`044a6000 fffff880`044a7480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`0482d000 fffff880`04880000   SynTP    SynTP.sys    Thu May 27 17:41:36 2010 (4BFEE710)
    fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`0479d000 fffff880`047af000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`019ec000 fffff880`019f9000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`019ce000 fffff880`019ec000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`02d8e000 fffff880`02da2000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00530000 fffff960`0053a000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`03a6e000 fffff880`03a94000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`044a8000 fffff880`044ba000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`04400000 fffff880`0441d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`04be7000 fffff880`04be8f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`04bd6000 fffff880`04be7000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`044ba000 fffff880`04514000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`04b75000 fffff880`04b80000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`04b80000 fffff880`04bd6000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`04443000 fffff880`04470100   usbvideo usbvideo.sys Mon Jul 13 20:07:00 2009 (4A5BCC24)
    fffff880`03aec000 fffff880`03afb000   VClone   VClone.sys   Sun Aug 09 17:25:45 2009 (4A7F3ED9)
    fffff880`00e9d000 fffff880`00eaa000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`01954000 fffff880`01962000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`01962000 fffff880`01987000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`01475000 fffff880`01485000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`00ed4000 fffff880`00ee9000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01142000 fffff880`0118e000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`04b29000 fffff880`04b36000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
    fffff880`02d4e000 fffff880`02d64000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
    fffff880`02909000 fffff880`02913000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
    fffff880`02d73000 fffff880`02d8e000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`01987000 fffff880`01997000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00ef9000 fffff880`00f9d000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f9d000 fffff880`00fac000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02d1f000 fffff880`02d28000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00020000 fffff960`0032f000   win32k   win32k.sys   unavailable (00000000)
    fffff880`03c50000 fffff880`03c59000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`02855000 fffff880`02876000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    fffff880`04432000 fffff880`04442d80   xusb21   xusb21.sys   Wed Apr 08 10:28:44 2009 (49DCB49C)
    
    Unloaded modules:
    fffff880`018e2000 fffff880`018f0000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`018f0000 fffff880`018fc000   dump_pciidex
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`018fc000 fffff880`01907000   dump_msahci.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01907000 fffff880`0191a000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    Lets start troubleshooting by uninstalling AVG using this uninstall tool: Info > Tool (32bit) - Tool (64 bit). If you have Identity Protection installed, uninstall it using this tool: Info > Tool. Two things are at play here. AVG is known to cause crashes on some Win 7 systems and your version has obsolete drivers which can also cause problems. Download and install Microsfot Security Essentials in its place.

    Older drivers can cause memory corruption and crashes with with Win 7 and you have some outdated drivers on your system. Update these drivers especially those in red font. They are not compatible with Win 7.
    000.fcl Fri Sep 26 09:11:22 2008 - CyberLink FCL Driver, http://www.gocyberlink.com

    adfs.SYS Thu Jun 26 16:52:37 2008 - Adobe File System Drive,r http://www.adobe.com. Your Adobe software is obsolete. Completely uninstall all Adobe software and install the latest versions.

    agrsm64.sys Mon Nov 10 10:01:35 2008 - TOSHIBA V92 Software Modem/Agere Systems Soft/Creatix V.92 Data Fax Modem part of LSI Logic -Support and Downloads

    The following are AVG drivers. These will be removed by uninstalling AVG.

    avgldx64.sys Thu Jul 09 20:19:20 2009
    avgmfx64.sys Wed Jul 01 16:38:25 2009
    avgrkx64.sys Tue Feb 24 04:31:25 2009
    avgtdia.sys Mon Apr 06 09:43:58 2009

    bcmwl664.sys Tue Jul 07 20:45:04 2009 - BCM 802.11g Network Adapter wireless driver, Broadcom.com - Downloads & Support

    ManyCam_x64.sys Thu Mar 13 03:46:01 2008
    - ManyCam Virtual Webcam Download ManyCam free virtual webcam and webcam graphics software!

    Rt64win7.sys Thu Feb 26 04:04:13 2009 - This is a Realtek driver; I am not sure whether it is a network driver or a utility program driver. Realtek

    xusb21.sys Wed Apr 08 10:28:44 2009
    - This driver is blamed for the crashes in both dumps. XBox USB wireless controller Software Download. Update this driver ASAP.
    If you need help with the drivers, please post back. After updating these drivers, reboot and let's see what your system does. If you get another BSOD, please upload it and we will go from there.
    Last edited by CarlTR6; 26 Sep 2010 at 13:11.
      My Computer


  3. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you very much, will do
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #4

    You are welcome. I have finished; refresh your page. :)
      My Computer


  5. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hey, I have some questions
    1) Is there an alternative to Microsoft Security Essentials?
    2) How do I update my drivers if in Devices Manager it says that I have the latest drivers and I can't seem to find the download drivers section in the website?
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Aidenz said:
    Hey, I have some questions
    1) Is there an alternative to Microsoft Security Essentials?
    2) How do I update my drivers if in Devices Manager it says that I have the latest drivers and I can't seem to find the download drivers section in the website?

    1- Yes there is. MSE is recommended because it doesnt seem to cause BSOD's and is free. I personally use Eset Smart Security

    2-You download the drivers from the mfr, not using thw win 7 driver update feature.

    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads


    Good luck


    Ken J
      My Computer


  7. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Thank you for all your help, but I still have one doubt. The driver that's causing the crashes, xusb21.sys, I don't seem to be needing it, because I don't have an XBox 360 controller for the PC, so how can I uninstall it?
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    Aidenz said:
    Thank you for all your help, but I still have one doubt. The driver that's causing the crashes, xusb21.sys, I don't seem to be needing it, because I don't have an XBox 360 controller for the PC, so how can I uninstall it?

    If you are sure you do not need it, you can reboot into safe mode (F8) and either delete it there or rename it (xusb21.BAK) so that it cannot run upon re-booting normally



    let us know if you need help


    Ken J
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #9

    Aidenz said:
    Hey, I have some questions
    1) Is there an alternative to Microsoft Security Essentials?
    2) How do I update my drivers if in Devices Manager it says that I have the latest drivers and I can't seem to find the download drivers section in the website?
    Avast also works well with Win 7. I am currently using it.
      My Computer


  10. Posts : 1
    Windows 7 Home Premium 32bit
       #10

    BSOD can be solved by update MotioninJoy to version 0.6.0001 .
      My Computer


 

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