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Windows 7: help help

26 Sep 2010   #11
rmelco1

windows 7
 
 

have done C:\Windows\System32\drivers and rename PxHelp20.sys to PXHelp20.BAK .
what next shall i do .pls guide me step by step as i am not very comp savy[/QUOTE]


My System SpecsSystem Spec
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26 Sep 2010   #12
rmelco1

windows 7
 
 

i am uninstalling it right away
My System SpecsSystem Spec
26 Sep 2010   #13
rmelco1

windows 7
 
 

i have unistalled the tune up software
My System SpecsSystem Spec
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26 Sep 2010   #14
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by rmelco1 View Post
thanks a lot .will revert back,
i have done C:\Windows\System32\drivers and rename PxHelp20.sys to PXHelp20.BAK .
what next shall i do .pls guide me step by step as i am not very comp savy
Ok, reboot if you have not done so. Now run your system and lets see if you get another BSOD. If you do, upload and, depending on the error code, we will work on your video card or what ever else the dump might show us.

Good job on dumping the tuneup software. Believe me, you won't miss it.
My System SpecsSystem Spec
29 Sep 2010   #15
rmelco1

windows 7
 
 
Help Help

i did and tried all what you had suggested me .but still whenever i run games my pc hangs garbbled screen and then freezes.what should i do.please guide me further.forwarding also the minidump for your easy ref with the new crash report.
My System SpecsSystem Spec
30 Sep 2010   #16
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you. You can make this easier by downloading Speccy.

Both of these dumps are the same error code and indicate a hardware problem. Because the first three dumps showed a video error, I think there is a problem with your video card.

Error code 124, WHEA_UNCORRECTABLE_ERROR - usual causes are Hardware, Incompatibility, May be driver corruption.

Please read the links below and post back with any questions you have. The first three links are about video card errors and the third link is about your 124 hardware error.

[2-Int] STOP 0x116: VIDEO_TDR_ERROR troubleshooting


Video's crashing the display driver (ATI HD5870)


BSOD

[2-Int] Stop 0x124 - what it means and what to try

Start by testing your video card using Furmark. If you have a friend that is knowledgeable about computers, I suggest that you ask him or her to help you with these tests. However, you can do them by yourself and we will guide you. Post any questions that you have. Read the information and the instructions in this tutorial for running Furmark:

Video Card - Stress Test with Furmark


Post back with the results of this test and we will go to the next step. Don't forget to fill in your system information; we need that in order to assist you properly.




My System SpecsSystem Spec
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