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Windows 7: BSOD BCCode:116

26 Sep 2010   #1
Templarbaza

Windows 7 Ultimate x64
 
 
BSOD BCCode:116

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007DC0010
BCP2: FFFFF880105BDC88
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

after taking a look at the dmp file I thought it's cause by my nvidia driver for my GTX 460

my computer specs are

Windows 7 Ultimate 64-bit
AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
4gig Corsair Dominator GT ram
NVIDIA GeForce GTX 460
Artic cooler 7 pro
ASUS M4N75TD

all components are retail

https://www.sevenforums.com/crashes-d...tructions.html
just noticed this, will run the executable file and post it in a follow up post


My System SpecsSystem Spec
.
26 Sep 2010   #2
usasma
Microsoft MVP

 
 

Troubleshooting guide for STOP 0x116: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

I'm headed out to dinner and will give the uploaded file a look later on.
My System SpecsSystem Spec
26 Sep 2010   #3
Templarbaza

Windows 7 Ultimate x64
 
 
zip file

Here is the Zip i should have posted in the start.
My System SpecsSystem Spec
.

26 Sep 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Templarbaza View Post
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007DC0010
BCP2: FFFFF880105BDC88
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

after taking a look at the dmp file I thought it's cause by my nvidia driver for my GTX 460

my computer specs are

Windows 7 Ultimate 64-bit
AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
4gig Corsair Dominator GT ram
NVIDIA GeForce GTX 460
Artic cooler 7 pro
ASUS M4N75TD

all components are retail

https://www.sevenforums.com/crashes-d...tructions.html
just noticed this, will run the executable file and post it in a follow up post

Yep you are right it is your video driver. Bugcheck 116 is an attempt to restart your video card after a fail. It could be the driver, heat, video card itself, etc. You should also update all the drivers listed below.

I would start with the driver. You must remove all traces of the current driver first

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Let us know

DMP
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\092610-21247-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03041e50
Debug session time: Sun Sep 26 15:33:43.775 2010 (GMT-4)
System Uptime: 0 days 0:00:46.133
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007dc0010, fffff880105bdc88, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+704c88 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007dc0010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880105bdc88, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+704c88
fffff880`105bdc88 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`03b0ab88 fffff880`04d33ef8 : 00000000`00000116 fffffa80`07dc0010 fffff880`105bdc88 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`03b0ab90 fffff880`04d07867 : fffff880`105bdc88 fffffa80`07632000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`03b0abd0 fffff880`04d33d07 : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`07dc0010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`03b0ac80 fffff880`04c37ec1 : fffffa80`074d4850 00000000`00000080 00000000`00000000 fffffa80`07630410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`03b0ad00 fffff800`03118c06 : 00000000`1f2420d9 fffffa80`0744fb60 fffffa80`039ed040 fffffa80`0744fb60 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`03b0ad40 fffff800`02e52c26 : fffff880`03088180 fffffa80`0744fb60 fffff880`03093040 0d0d0d0d`0d0b0b0a : nt!PspSystemThreadStartup+0x5a
fffff880`03b0ad80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+704c88
fffff880`105bdc88 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+704c88

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c37918e

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Drivers needing update
Code:
PxHlpa64.sys        fffff880`01140000    fffff880`0114b380    0x0000b380    0x45c3ac06    2/2/2007 17:24:22                        
nvm62x64.sys        fffff880`04800000    fffff880`04863d80    0x00063d80    0x48f8fd12    10/17/2008 17:01:06                        
RimSerial_AMD64.sys        fffff880`10b88000    fffff880`10b8fc00    0x00007c00    0x492addcd    11/24/2008 13:01:01                        
spldr.sys        fffff880`0164c000    fffff880`01654000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`00dcf000    fffff880`00dda000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
netr28x.sys        fffff880`048b6000    fffff880`0496c000    0x000b6000    0x4a3b4496    6/19/2009 03:56:06                        
AsUpIO.sys        fffff880`045a6000    fffff880`045ac000    0x00006000    0x4a515fb2    7/5/2009 22:21:38
My System SpecsSystem Spec
26 Sep 2010   #5
Templarbaza

Windows 7 Ultimate x64
 
 

thanks for the help ill give it a try
My System SpecsSystem Spec
Reply

 BSOD BCCode:116




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