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Windows 7: BSOD in my new computer

27 Sep 2010   #1

Windows 7 Home Premium 64 bits
BSOD in my new computer

Dear users of Win 7,

Recently I bought a Dell notebook. It was really good to buy it, because it is really powerful. Here are the Notebook especifications:

Processor: Intel Core i5 450M (2,40 GHz, turbo Mode with 2,66 GHz)
HD: 500 GB
OS: Windows Seven Home Premuim 64 bits (OEM) and original!
Office: WIn Office 2010 (original)
Video card: Intel HD grafics from i5
AGE: 1 month

As you guys can see, it´s a powerful notebook. BUT, in September, something really bad happened: a BSOD. This was the scenario:

I was talking with my dad while "surfing" in the Internet. Suddenly, the BSOD occurred. So I searched more of my problem, using the Windows and WhoCrashed. Here are the reports:

WIN (sorry, it's in portuguese!)

Versão do sistema operacional: 6.1.7600.
Identificação da Localidade: 1046

Informações adicionais sobre o problema
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF88003164180
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Id de Compartimento de Memória: X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC
Informações do servidor: 55cb3c6b-4cac-4a10-a7b8-fab22c7d28fa


On Sun 26/09/2010 18:31:19 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88003164180, 0x2)
Dump file: C:\Windows\Minidump\092610-18782-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

Please, can somebody Help me? I don't have any idea of what to do, and I use my computer for work and play, so it's important to me. Any questions or additional information, contact me.

My System SpecsSystem Spec
27 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

My System SpecsSystem Spec

 BSOD in my new computer

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