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Windows 7: Blue Screen of Death ..

30 Sep 2010   #1

Windows 7 Home Premium 64bit
Blue Screen of Death ..

Hello Everybody,,

BSOD is really pissing me off !!

with audio and video cracks just moments before the blue thing appears ><"

BSCode 124 , d1 , 50 all appeared to me --"

please I need ur help here ,, here's my system info:

Laptop Toshiba A500-19W
Win 7 Home Prem x64 OEM
8 months since I purchased this system
never did a format


all the files u request can be found in the attachments ,,

Thx 4 ur cooperation :)


My System SpecsSystem Spec
30 Sep 2010   #2

Windows 7 x64

Two of your five latest crash files (Sept. 30 2010) point to stop 0x124 GenuineIntel_PROCESSOR_BUS_PRV. Other two crashes were caused by Jmicron driver, and one last dump shows the crash was caused by the Intel Storage Driver (X64_0x7E_iaStor+124ad).

Please, take the time to read this thread: Stop 0x124 - what it means and what to try

093010-21013-01.dmp, 012310-19765-01.dmp
Caused by : hardware
A fatal hardware error has occurred
BUGCHECK_STR: 0x124_GenuineIntel, Arg2: fffffa8004ca67c8
Stack: nt! - KxStartSystemThread+0x16, PspSystemThreadStartup+0x5a, ExpWorkerThread+0x111 ...

093010-19312-01.dmp, 82010-22510-01.dmp
Caused by : jmcr.sys
Invalid system memory was referenced
Stack: nt!, jmcr
FAILURE_BUCKET_ID: X64_0x50_jmcr

Caused by : iaStor.sys
Stack: iastor
FAILURE_BUCKET_ID: X64_0x7E_iaStor+124ad


You have some drivers worth updating if this weren't BCCode:124. Yet, you may want to try:

jmcr.sys Mon Jul 20 14:39:02 2009
JMicron JMB38X Memory Card Reader Driver/JMicron JMB38X Flash Media Controller Driver

iaStor.sys Fri Jun 05 04:53:40 2009
Intel Storage drivers

Thpevm.SYS Mon Jun 29 11:15:37 2009
TOSHIBA HDD Protection - Shock Sensor Driver
thpdrv.sys Mon Jun 29 05:02:56 2009
TOSHIBA HDD Protection Driver
tos_sps64.sys Wed Jun 24 08:31:09 2009
TOSHIBA tos_sps64 Service
Toshiba Support - Homepage

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [F:\a\Minidump\093010-21013-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03060000 PsLoadedModuleList = 0xfffff800`0329de50
System Uptime: 0 days 0:00:11.606
Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004ca67c8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004ca67c8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_GenuineIntel





fffff880`02dd96b0 fffff800`0331aa89 : fffffa80`04ca67a0 fffffa80`03d00680 00000000`00000014 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02dd9bd0 fffff800`031fc667 : fffffa80`04ca67a0 fffff800`032755f8 fffffa80`03d00680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02dd9c00 fffff800`03164c45 : fffff800`032d7360 fffffa80`04e7c378 fffffa80`04e7c370 fffffa80`03d00680 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02dd9c40 fffff800`030dd961 : fffff880`00fdde00 fffff800`03164c20 fffffa80`03d00680 850fff08`43830a74 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02dd9c70 fffff800`03374c06 : 16740400`0000b883 fffffa80`03d00680 00000000`00000080 fffffa80`03cec840 : nt!ExpWorkerThread+0x111
fffff880`02dd9d00 fffff800`030aec26 : fffff880`009e6180 fffffa80`03d00680 fffff880`009f0f40 dc01afe8`c9331075 : nt!PspSystemThreadStartup+0x5a
fffff880`02dd9d40 00000000`00000000 : fffff880`02dda000 fffff880`02dd4000 fffff880`02dd9280 00000000`00000000 : nt!KxStartSystemThread+0x16


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware



BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner

start             end                 module name
fffff800`00bd1000 fffff800`00bdb000   kdcom    kdcom.dll    Tue Jul 14 04:31:07 2009 (4A5BDFDB)
fffff800`03017000 fffff800`03060000   hal      hal.dll      Tue Jul 14 04:27:36 2009 (4A5BDF08)
fffff800`03060000 fffff800`0363c000   nt       ntkrnlmp.exe Sat Jun 19 07:16:41 2010 (4C1C44A9)
fffff880`00c00000 fffff880`00c30000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00c4f000 fffff880`00c93000   mcupdate mcupdate.dll Tue Jul 14 04:29:10 2009 (4A5BDF66)
fffff880`00c93000 fffff880`00ca7000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`00ca7000 fffff880`00d05000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00d05000 fffff880`00dc5000   CI       CI.dll       Tue Jul 14 04:32:13 2009 (4A5BE01D)
fffff880`00dc5000 fffff880`00dd9000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`00e11000 fffff880`00eb5000   Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F)
fffff880`00eb5000 fffff880`00ec4000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00ec4000 fffff880`00f1b000   ACPI     ACPI.sys     Tue Jul 14 02:19:34 2009 (4A5BC106)
fffff880`00f1b000 fffff880`00f24000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00f24000 fffff880`00f2e000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`00f2e000 fffff880`00f61000   pci      pci.sys      Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00f61000 fffff880`00f6e000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`00f6e000 fffff880`00f83000   partmgr  partmgr.sys  Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00f83000 fffff880`00f8c000   compbatt compbatt.sys Tue Jul 14 02:31:02 2009 (4A5BC3B6)
fffff880`00f8c000 fffff880`00f98000   BATTC    BATTC.SYS    Tue Jul 14 02:31:01 2009 (4A5BC3B5)
fffff880`00f98000 fffff880`00fad000   volmgr   volmgr.sys   Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00fad000 fffff880`00ff9000   fltmgr   fltmgr.sys   Tue Jul 14 02:19:59 2009 (4A5BC11F)
fffff880`01000000 fffff880`0100b000   msahci   msahci.sys   Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`0100b000 fffff880`01016000   amdxata  amdxata.sys  Tue May 19 20:56:59 2009 (4A12F2EB)
fffff880`0101f000 fffff880`0107b000   volmgrx  volmgrx.sys  Tue Jul 14 02:20:33 2009 (4A5BC141)
fffff880`0107b000 fffff880`01095000   mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`01095000 fffff880`0109c000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
fffff880`0109c000 fffff880`010ac000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`010ac000 fffff880`011c8000   iaStor   iaStor.sys   Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`011c8000 fffff880`011d1000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`011d1000 fffff880`011fb000   ataport  ataport.SYS  Tue Jul 14 02:19:52 2009 (4A5BC118)
fffff880`01200000 fffff880`0123a000   fvevol   fvevol.sys   Sat Sep 26 05:34:26 2009 (4ABD7DB2)
fffff880`0124a000 fffff880`013ed000   Ntfs     Ntfs.sys     Tue Jul 14 02:20:47 2009 (4A5BC14F)
fffff880`01400000 fffff880`0147a000   tos_sps64 tos_sps64.sys Wed Jun 24 08:31:09 2009 (4A41BA1D)
fffff880`01482000 fffff880`014e0000   msrpc    msrpc.sys    Tue Jul 14 02:21:32 2009 (4A5BC17C)
fffff880`014e0000 fffff880`014fa000   ksecdd   ksecdd.sys   Tue Jul 14 02:20:54 2009 (4A5BC156)
fffff880`014fa000 fffff880`0156d000   cng      cng.sys      Tue Jul 14 02:49:40 2009 (4A5BC814)
fffff880`0156d000 fffff880`0157e000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`0157e000 fffff880`01588000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:19:45 2009 (4A5BC111)
fffff880`01588000 fffff880`015c2000   rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A)
fffff880`015c2000 fffff880`015d0000   klbg     klbg.sys     Wed Oct 14 20:18:13 2009 (4AD607D5)
fffff880`015d0000 fffff880`015d9000   hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA)
fffff880`015d9000 fffff880`015ef000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`015ef000 fffff880`015fd000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Tue Jul 14 02:21:46 2009 (4A5BC18A)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 08:03:32 2009 (4B21E0B4)
fffff880`0168b000 fffff880`0168fe00   TVALZ_O  TVALZ_O.SYS  Tue Jul 14 05:19:26 2009 (4A5BEB2E)
fffff880`01690000 fffff880`01691f80   Thpevm   Thpevm.SYS   Mon Jun 29 11:15:37 2009 (4A487829)
fffff880`01692000 fffff880`0169e000   thpdrv   thpdrv.sys   Mon Jun 29 05:02:56 2009 (4A4820D0)
fffff880`0169e000 fffff880`016a6000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`016a6000 fffff880`016b8000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`016bf000 fffff880`017b1000   ndis     ndis.sys     Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`017b1000 fffff880`017fd000   volsnap  volsnap.sys  Tue Jul 14 02:20:08 2009 (4A5BC128)
fffff880`02a3c000 fffff880`02b58000   dump_iaStor dump_iaStor.sys Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`02b58000 fffff880`02b6b000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
My System SpecsSystem Spec
01 Oct 2010   #3

Windows 7 Home Premium 64bit

Thx for the reply ,,
I'll download the drivers u provided ,, but the jmcr.sys driver link is broken I think ,, I couldn't download it

so please can u provide me another link ? because i haven't find any :)

Thx again for ur support ,,

I'll give u the full result after installing the new drivers ..
My System SpecsSystem Spec

01 Oct 2010   #4

64-bit Windows 8.1 Pro

Here is the link you need... download the 8/27/10 file..
My System SpecsSystem Spec

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