New
#1
recovery from unexpected shutdown message
Discovered a message after another authorized user had used the computer. The message had some information about BCCode BCP1,2,3,4 O.S. version 6_1_7600 and service pack 0_0 product 768_1. It also directed to the location of minidump files. I have 3 from july 6, sept 8 and today. I tried to open the last file (with an extension dmp) to attach to this message but I can not open it. Please advise what to do. Thanks in advance