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Windows 7: BSOD after windows update

30 Sep 2010   #1
DirtyElf

Windows 7 64-bit Home
 
 
BSOD after windows update

machine is new, fresh win7 x64 home install, began updating windows 5 updates at a time, got through 20 or so of them, did the next 5 and it BSOD upon restart from windows update

attached my report

should i restore to the previous 5 updates?


edit: since this bsod i have completed the rest of the updates and restarted again... no bsod so far


My System SpecsSystem Spec
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01 Oct 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

There is no dmp file in the one you just uploaded. Please upload them again
Quote:
Go to C:\Windows\Minidump and copy all of the dmp files to the desktop. Select all>right-click on one>Send to>New Compressed folder. Then attach the zip file to your next post by use of the paperclip icon in the advanced editor.
My System SpecsSystem Spec
01 Oct 2010   #3
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

This appears to be a graphics issue. See this link: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

If this becomes a recurring problem, try uninstalling your graphics drivers with Driver Sweeper, and installing these ones: ATI Radeon

You'll want the "Display Driver" found in the Individual Catalyst Components section.

If the problem persists, you may want to RMA your video card.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 30 22:17:24.558 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:03.604
BugCheck 116, {fffffa8003a874e0, fffff88002c57f5c, 0, d}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6f5c )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
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My System SpecsSystem Spec
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 BSOD after windows update




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