Unable to log into Windows 7 Home Premium


  1. Posts : 5
    windows 7 home premium
       #1

    Unable to log into Windows 7 Home Premium


    Hi, sorry if this is the wrong place to post this.

    Had Windows 7 home premium for around 2 months on a brand new desktop. Never had a single problem with it untill today. Turned it on as normal, got to the log in screen where i click on the required user. As the pc is only used by me I only have 1 user availiable. I click on it like normal but this time i get a message saying 'The user profile service service failed the logon' 'user profile cannot be loaded'. It then refreshes the page and returns me back to the logon page and if i press enter the same thing just keeps repeating itself. Other option on this page are the shutdown/sleep/restart option and a little box in the bottom left corner called ease of access with various options, but none that seem relevant to the situation.

    Thanks for your time and advice is greatly appreciated.
      My Computer


  2. Posts : 5
    windows 7 home premium
    Thread Starter
       #2

    anyone?
      My Computer


  3. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #3

    Have you tried booting to Safe Mode & log in with the Admin acct ?
      My Computer


  4. Posts : 5
    windows 7 home premium
    Thread Starter
       #4

    there is no option to boot to safe mode. The only options i see are my user profile and the option to shutdown.
      My Computer


 

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