BSOD problems - new computer.

klegnug · 04 Oct 2010

Hello I recently got a new computer and everything was running fine for a few days - I started installing games , my mouse , keyboard etc then I got plauged by BSOD problems over and over. I cut my losses after reading here and did a full clean install, updated everything , graphics drivers , windows, motherboard, bios. Everything had been great again from then but now as my desktop was side showing backgrounds back comes the 0x0000007e - Im at a loss I dont know what to try.

System

Windows 7 64bit - from new
Radeon HD5770
X4 processor

I have attached the requested files.

Thanks,

CarlTR6 · 04 Oct 2010

Hi, klegnug; welcome to the forum. I'm sorry you are having problems. I will take a look.

Error code 3B, SYSTEM_SERVICE_EXCEPTION. Usual causes: System service, Device driver, graphics driver, ?memory

Code:

Kernel base = 0xfffff800`02a4d000 PsLoadedModuleList = 0xfffff800`02c8ae50
Debug session time: Mon Oct  4 19:11:06.163 2010 (GMT-4)
System Uptime: 0 days 6:30:58.942
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002aaa031, fffff88008df9ff0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExDeleteResourceLite+d1 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002aaa031, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008df9ff0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ExDeleteResourceLite+d1
fffff800`02aaa031 48894108        mov     qword ptr [rcx+8],rax

CONTEXT:  fffff88008df9ff0 -- (.cxr 0xfffff88008df9ff0)
rax=fffffa80065f6180 rbx=fffffa80064d9180 rcx=effffa80066105f0
rdx=fffff8a00d8cd8b1 rsi=fffff8a00c600258 rdi=fffff8a00c63e6c0
rip=fffff80002aaa031 rsp=fffff88008dfa9c0 rbp=fffff8a00c600250
 r8=fffff8a00d8cd8b0  r9=00000000000000b0 r10=fffff88002d649c0
r11=fffff8a00c7135f0 r12=0000000000000000 r13=fffffa8005965060
r14=000000000000ff00 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!ExDeleteResourceLite+0xd1:
fffff800`02aaa031 48894108        mov     qword ptr [rcx+8],rax ds:002b:effffa80`066105f8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002aaa031

STACK_TEXT:  
fffff880`08dfa9c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExDeleteResourceLite+0xd1


FOLLOWUP_IP: 
nt!ExDeleteResourceLite+d1
fffff800`02aaa031 48894108        mov     qword ptr [rcx+8],rax

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExDeleteResourceLite+d1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff88008df9ff0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeleteResourceLite+d1

BUCKET_ID:  X64_0x3B_nt!ExDeleteResourceLite+d1

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`00eff000 fffff880`00f56000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02a3c000 fffff880`02ac6000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0430e000 fffff880`04324000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03e2c000 fffff880`03e41000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00ec0000 fffff880`00ecb000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`042b4000 fffff880`042bc000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`03e00000 fffff880`03e06000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`03ff9000 fffff880`03fff000   AsUpIO   AsUpIO.sys   Sun Jul 05 22:21:38 2009 (4A515FB2)
fffff880`00e8d000 fffff880`00e96000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e96000 fffff880`00ec0000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`05b29000 fffff880`05b49000   AtihdW76 AtihdW76.sys Thu Jul 15 08:46:49 2010 (4C3F0339)
fffff880`0461d000 fffff880`04dd8000   atikmdag atikmdag.sys Wed Aug 25 21:47:22 2010 (4C75C7AA)
fffff880`0402f000 fffff880`04079000   atikmpag atikmpag.sys Wed Aug 25 21:20:56 2010 (4C75C178)
fffff880`015f1000 fffff880`015f9000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`03df1000 fffff880`03df8000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03fe8000 fffff880`03ff9000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`039ac000 fffff880`039ca000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006d0000 fffff960`006f7000   cdd      cdd.dll      unavailable (00000000)
fffff880`02adf000 fffff880`02b09000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d34000 fffff880`00df4000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`00ecb000 fffff880`00efb000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cd6000 fffff880`00d34000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01186000 fffff880`011f9000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`042fe000 fffff880`0430e000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06400000 fffff880`0640e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03fca000 fffff880`03fe8000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03fbb000 fffff880`03fca000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`013e7000 fffff880`013fd000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05b86000 fffff880`05ba8000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0641a000 fffff880`06423000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0640e000 fffff880`0641a000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06423000 fffff880`06436000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06436000 fffff880`06442000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04079000 fffff880`0416d000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0416d000 fffff880`041b3000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03dc8000 fffff880`03de8000   ENG64    ENG64.SYS    Sat Aug 22 01:35:47 2009 (4A8F83B3)
fffff880`03c1b000 fffff880`03dc8000   EX64     EX64.SYS     Sat Aug 22 01:42:03 2009 (4A8F852B)
fffff880`01114000 fffff880`01128000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010c8000 fffff880`01114000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013dd000 fffff880`013e7000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01086000 fffff880`010c0000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a04000 fffff800`02a4d000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04dd8000 fffff880`04dfc000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05bd9000 fffff880`05bf2000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`065f6000 fffff880`065fe080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05bcb000 fffff880`05bd9000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`038e4000 fffff880`039ac000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015e8000 fffff880`015f1000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`042bc000 fffff880`042da000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`042da000 fffff880`042e9000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05a00000 fffff880`05a0e000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bc2000 fffff800`00bcc000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`03e41000 fffff880`03e84000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013b2000 fffff880`013cc000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05ba8000 fffff880`05bad200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05a3f000 fffff880`05a54000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05a1c000 fffff880`05a3f000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cb5000 fffff880`00cc2000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`05a0e000 fffff880`05a1c000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`043d9000 fffff880`043e8000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05bf2000 fffff880`05bff000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e73000 fffff880`00e8d000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`039ca000 fffff880`039e2000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03800000 fffff880`0382d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0382d000 fffff880`0387b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0387b000 fffff880`0389e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02bea000 fffff880`02bf5000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f5f000 fffff880`00f69000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01128000 fffff880`01186000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`03fb0000 fffff880`03fbb000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015d6000 fffff880`015e8000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01484000 fffff880`01576000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04348000 fffff880`04354000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04354000 fffff880`04383000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05b14000 fffff880`05b29000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03ef8000 fffff880`03f07000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03e84000 fffff880`03ec9000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01576000 fffff880`015d6000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02a00000 fffff880`02a11000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03fa4000 fffff880`03fb0000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a4d000 fffff800`03029000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0120f000 fffff880`013b2000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`03de8000 fffff880`03df1000   Null     Null.SYS     unavailable (00000000)
fffff880`03ed2000 fffff880`03ef8000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04297000 fffff880`042b4000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00fa9000 fffff880`00fbe000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f69000 fffff880`00f9c000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e5c000 fffff880`00e63000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e63000 fffff880`00e73000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013cc000 fffff880`013dd000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06059000 fffff880`060ff000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05b49000 fffff880`05b86000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cc2000 fffff880`00cd6000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04324000 fffff880`04348000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04383000 fffff880`0439e000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0439e000 fffff880`043bf000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`043bf000 fffff880`043d9000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03f53000 fffff880`03fa4000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`03c0e000 fffff880`03c17000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02bd8000 fffff880`02be1000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02be1000 fffff880`02bea000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0104c000 fffff880`01086000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05a54000 fffff880`05a6c000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`041b3000 fffff880`041f2000   Rt64win7 Rt64win7.sys Thu Aug 20 12:05:06 2009 (4A8D7432)
fffff880`060ff000 fffff880`0610a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`042e9000 fffff880`042f5000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03f07000 fffff880`03f24000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01475000 fffff880`0147d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`070fa000 fffff880`0716b000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`02b09000 fffff880`02b8f000   SRTSP64  SRTSP64.SYS  Wed Dec 02 00:55:48 2009 (4B160164)
fffff880`02b8f000 fffff880`02ba3000   SRTSPX64 SRTSPX64.SYS Wed Dec 02 00:58:24 2009 (4B160200)
fffff880`07064000 fffff880`070fa000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`06149000 fffff880`061b1000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`0610a000 fffff880`06137000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`043e8000 fffff880`043e9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06137000 fffff880`06149000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02a2f000 fffff880`02a3c000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02a11000 fffff880`02a2f000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03f3f000 fffff880`03f53000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004e0000 fffff960`004ea000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03e06000 fffff880`03e2c000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0716b000 fffff880`071bf000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`043ea000 fffff880`043fc000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05bae000 fffff880`05bcb000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`06442000 fffff880`06443f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04286000 fffff880`04297000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05aba000 fffff880`05b14000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04600000 fffff880`0460b000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04230000 fffff880`04286000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00f9c000 fffff880`00fa9000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`03c00000 fffff880`03c0e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`06448000 fffff880`065f6000   viahduaa viahduaa.sys Mon Jan 11 05:05:18 2010 (4B4AF7DE)
fffff880`02ba3000 fffff880`02bc8000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fbe000 fffff880`00fd3000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03f24000 fffff880`03f3f000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02bc8000 fffff880`02bd8000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ca4000 fffff880`00cb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03ec9000 fffff880`03ed2000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000e0000 fffff960`003ef000   win32k   win32k.sys   Sat Jun 19 00:31:59 2010 (4C1C483F)
fffff880`042f5000 fffff880`042fe000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f56000 fffff880`00f5f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`01200000 fffff880`0120e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`00fd3000 fffff880`00fdf000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`00fdf000 fffff880`00fe8000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`00fe8000 fffff880`00ffb000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

This is a hardware/hardware related problem. The dump does not tell us very much except that you had memory corruption.

To begin troubleshooting I recommend that you uninstall McAfee using this uninstall tool: Info > Tool. McAfee has been known to cause BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials and make sure Windows Firewall is turned on. The idea in troubleshooting is to eliminate all possible causes of BSOD's.

I find two slightly out of date drivers on your system. Update these drivers if updated versions are available.

AsUpIO.sys Sun Jul 05 22:21:38 2009 - Asus driver (Asus utility?). ASUSTeK Computer Inc.-Support-.

AtiPcie.sys Tue May 05 11:00:22 2009 - ATI PCIE Driver for ATI PCIE chipsetGlobal Provider of Innovative Graphics, Processors and Media Solutions | AMD.

Read the following tutorial and enable Driver Verifier. Upload any dumps triggered by Driver Verifier.

Driver Verifier - Enable and Disable

Use your computer as normal while Driver Verifier is running. Depending on what Driver Verified shows, we will go from there.

klegnug · 05 Oct 2010

Hi Carl,

Thanks for comming back to me, I have uninstalled McAfee and it seems that windows is up to date with fire wall on.

I wasnt really too sure on what drivers I was looking for on the links you gave me, but I gave it my best shot. Would the ATI dsriver be for the intergrated GPU as I have the lasest catalist?

I also followed the steps for dirver verifier but there dosnt seem to be any easy indercation to show that it is running?

Many thanks,

CarlTR6 · 05 Oct 2010

klegnug said:

Hi Carl,

Thanks for comming back to me, I have uninstalled McAfee and it seems that windows is up to date with fire wall on.

I wasnt really too sure on what drivers I was looking for on the links you gave me, but I gave it my best shot. Would the ATI dsriver be for the intergrated GPU as I have the lasest catalist?

I also followed the steps for dirver verifier but there dosnt seem to be any easy indercation to show that it is running?

Many thanks,

Very good on uninstalling McAfee; you and your computer will be much happier. :) McAfee may have been a factor in your BSOD's; it would not be the first time.

You are correct about the drivers. If Catalyst has been updated, your drivers are updated. Some folks have had to uninstall Catalyst to get their computers running smoothly.

There is no indication that Driver Verifier is running except that your computer might be a slower. After about 36 hours of computer use, if you have not gotten a BSOD, turn Driver Verifier off. The tutorial tells you how to do that.

klegnug · 05 Oct 2010

Ok Carl,

Thanks again, I left it on when i left for work this morning came back about 4 hours later and it is still ok, I will report back if I have more problems.

Cheers,

CarlTR6 · 05 Oct 2010

Very good. Keep us updated. I hope your problems are over.

klegnug · 06 Oct 2010

Hi ya,

Just wanted to say thanks (for now) I have had no BSOD errors now Mcaffe is gone. I think the only problem is my brian cant accept this could have been the problem

I dont really understand why a program like this would cause BSOD's

In my years and years of playing about with PC's I have never come up with something like that and now im scared any new thing I install is going to be the return of the BSOD's.

I just cant imagine what less tech savy people must think when they start getting all these errors and cant think why. I would have never of thought about Mcaffe.

Anywaysssss thanks very much.

I hope I wont be in touch for a while