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Windows 7: Random lockups and BSODs

15 Oct 2010   #31
Jonathan_King

Windows 7 Professional x64
 
 

I've heard mice and keyboard drivers can insert their hooks all over the place, but all I can get out of that is that a bad mouse driver may cause BSODs.

Try using a different mouse.


My System SpecsSystem Spec
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15 Nov 2010   #32
jonesmark

Win7 64-bit
 
 

Hey there. Over the last few weeks I have tested with just 1 RAM stick in at a time.

I put just 1 RAM stick in my PC and tested it for 1 week. I ran memtest for 24 hours or so and it did 20 passes with no errors. My system was also stable with no crashes or BSODs in games.

After that, I then swopped the RAM stick for the other one and tested my system for another week. I ran memtest for 24 hours or so, it did 20 passes with no errors, my system was stable with no problems.

After the 2nd week, I put both RAM sticks back in. I had no problems for a week and a half, but then today I suddenly had 2 BSODs in quick succession. I've attached the zip file as usual.

Any help would be great, thanks !
My System SpecsSystem Spec
15 Nov 2010   #33
Jonathan_King

Windows 7 Professional x64
 
 

What is the make/model of your PSU?

You might try running Memtest on both sticks at the same time.

...Summary of the dumps
Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov 15 05:03:00.581 2010 (UTC - 5:00)
System Uptime: 0 days 0:02:12.329
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : memory_corruption ( nt!MmZeroPageThread+3d4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!MmZeroPageThread+3d4
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
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15 Nov 2010   #34
jonesmark

Win7 64-bit
 
 

Hi there. My PSU is a Thermaltake 700W. I'll run memtest for 24 hours with both RAM sticks in.

It looks like the BSODs I had today were due to bad RAM, is that correct ?

EDIT: I just had another BSOD with the message "MEMORY_MANAGEMENT". This didn't write any debug information though - well, it didnt change the timestamp of today's mini dump file, so I'm guessing that means it hasn't written anything to that file.
My System SpecsSystem Spec
16 Nov 2010   #35
Jonathan_King

Windows 7 Professional x64
 
 

The "memory_corruption" and "memory_management" often do point to bad RAM, so it may pay off to run a test.
My System SpecsSystem Spec
18 Nov 2010   #36
jonesmark

Win7 64-bit
 
 

Hi there,

I've just run memtest at bootup for 2 days solid with both RAM sticks in place. It did 42 passes and no errors.

Thanks.
My System SpecsSystem Spec
22 Nov 2010   #37
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Try running a hard drive test, with SeaTools: | Seagate

Your hard drive is one of the older components in the system, so that may be the most likely to have problems.
My System SpecsSystem Spec
22 Nov 2010   #38
jonesmark

Win7 64-bit
 
 

Hmmm I had a blue screen (IRQL_NOT_LESS_OR_EQUAL) and some lock ups tonight, although no mini dump files were created. I also had some strange graphical artefacts when in Win 7 desktop also - one of the lock ups was at the Win 7 startup screen, the PC froze and lots of red smears appeared on the background when it locked up. Does this suggest it could be my GPU, maybe the RAM on the GPU ?
My System SpecsSystem Spec
22 Nov 2010   #39
CarlTR6

Windows 7 Ultimate 32 bit
 
 

It certainly is a possibility. Run Furmark following the instructions in this tutorial: Video Card - Stress Test with Furmark
My System SpecsSystem Spec
23 Nov 2010   #40
Jonathan_King

Windows 7 Professional x64
 
 

Since you already changed the graphics card, that would make that possibility unlikely, but stranger things have happened.

Honestly, I suspect a motherboard problem.

-Furmark has been run: https://www.sevenforums.com/crashes-d...ml#post1009594

-Western Digital Data Lifeguard has been run: https://www.sevenforums.com/crashes-d...ml#post1013988

Prime95 has been run: https://www.sevenforums.com/crashes-d...ml#post1013988

Memtest86 has been run: https://www.sevenforums.com/crashes-d...ml#post1083163

-PSU is sufficient, although there is always that chance that a PSU will fail prematurely.

-Software has been all but eliminated.

I'd say motherboard is the most likely candidate here.
My System SpecsSystem Spec
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