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Windows 7: Random lockups and BSODs

03 Oct 2010   #1

Win7 64-bit
Random lockups and BSODs

Hi. I built a new PC just under a year ago from individual parts that I bought (mostly new). It has been running fine with the very occasional lock-up and restart in games such as WoW and LOTRO. However, these random lock-ups have started to become more and more frequent over the last month and I have started to get random BSODs.

I recently did a format of my hard drives and re-installed Win 7, Office, GPU and sound card drivers, and LOTRO. I've still been getting the random lock-ups and random BSODs.

They generally only occur in a game, but I've had the odd one when just web surfing. Generally, the game will suddenly freeze and my monitor will display what looks like a scrambled image of random pixels and colours, and the sound stutters. This is sometimes then followed by a BSOD. Generally, when I restart Windows will boot as normal, although sometimes I get a BSOD or an error in the bios saying "overclocking has failed". I'm not actually overlocking anything, I've left everything as factory clocked. The only thing I changed in the bios to try and help the problem was to put the memory into ganged mode which hasn't helped.

I've followed the BSOD instructions and attached the zip file. Some more info:

- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? win7 x64
- an OEM or full retail version? OEM (bought with the components that I then built myself) -
- What is the age of system (hardware)?
just under 1 year (I built it last December)
- What is the age of OS installation (have you re-installed the OS?) Yes, re-installed about 3 days ago

Thanks very much in advance for any help you can give ! I've tried to diagnose the cause myself over the last week or so, taking the GPU out and the sound card out etc, but I've still not managed to find any root cause. I'm thinking it may be a RAM problem, but I've run memtest (not for very long though, just one pass) and the Win7 boot memory test and they displayed no errors.

My System SpecsSystem Spec
03 Oct 2010   #2

Windows 7 Ultimate 32 bit

Welcome to the forum. I am sorry you are having problems.

Stop error code 50, PAGE_FAULT_IN_NONPAGED_AREA. Usual causes - Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Kernel base = 0xfffff800`0280b000 PsLoadedModuleList = 0xfffff800`02a48e50
Debug session time: Sun Oct  3 17:58:47.455 2010 (GMT-4)
System Uptime: 0 days 1:50:50.218
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffffffff85, 1, fffff80002b7a890, 0}

Could not read faulting driver name
Probably caused by : hardware ( nt!AlpcpExposeAttributes+140 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: ffffffffffffff85, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002b7a890, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000000, (reserved)

Debugging Details:

Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ab30e0

fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl





PROCESS_NAME:  csrss.exe


TRAP_FRAME:  fffff8800747f870 -- (.trap 0xfffff8800747f870)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa80054afa60
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002b7a890 rsp=fffff8800747fa00 rbp=fffffa80054afa60
 r8=0000000000000020  r9=00000000032aff00 r10=0000000000000000
r11=00000000032afd68 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl ds:fd40:ffffffff`ffffff85=??
Resetting default scope

fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl

LAST_CONTROL_TRANSFER:  from fffff800028fbf14 to fffff8000287b740

fffff880`0747f708 fffff800`028fbf14 : 00000000`00000050 ffffffff`ffffff85 00000000`00000001 fffff880`0747f870 : nt!KeBugCheckEx
fffff880`0747f710 fffff800`0287982e : 00000000`00000001 fffff8a0`0b3d0d00 00000001`00000000 fffff880`009e8180 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`0747f870 fffff800`02b7a890 : 00000000`032afd00 fffffa80`00000010 fffffa80`0478ab01 00000000`032afd00 : nt!KiPageFault+0x16e
fffff880`0747fa00 fffff800`02b7bbe2 : 00000000`00000000 00000000`0001bf01 00000000`032afd40 00000000`00000001 : nt!AlpcpExposeAttributes+0x140
fffff880`0747fa60 fffff800`02b7d006 : fffffa80`054afa60 00000000`00010000 00000000`00010000 fffffa80`054afa60 : nt!AlpcpReceiveMessage+0x3ef
fffff880`0747fb00 fffff800`0287a993 : fffffa80`05c96b60 fffff880`0747fca0 00000000`032afc98 00000000`032afd88 : nt!NtAlpcSendWaitReceivePort+0x1e6
fffff880`0747fbb0 00000000`772205aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`032afc78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x772205aa


fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl


SYMBOL_NAME:  nt!AlpcpExposeAttributes+140

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware


MODULE_NAME: hardware



Followup: MachineOwner

2: kd> lmtsmn
start             end                 module name
fffff880`03e00000 fffff880`03e3e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f31000 fffff880`00f88000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02a00000 fffff880`02a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04610000 fffff880`04626000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03d8e000 fffff880`03da3000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00d90000 fffff880`00d9b000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`03fee000 fffff880`03ff6000   ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`06ddc000 fffff880`06de7000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00cda000 fffff880`00ce3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00d66000 fffff880`00d90000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04641000 fffff880`04dfc000   atikmdag atikmdag.sys Wed Aug 25 21:47:22 2010 (4C75C7AA)
fffff880`03da3000 fffff880`03ded000   atikmpag atikmpag.sys Wed Aug 25 21:20:56 2010 (4C75C178)
fffff880`015eb000 fffff880`015f3000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`02afd000 fffff880`02b04000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03d57000 fffff880`03d68000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`053a2000 fffff880`053c0000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`02aca000 fffff880`02af4000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01000000 fffff880`01030000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d08000 fffff880`00d66000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01368000 fffff880`013db000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04600000 fffff880`04610000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05fd9000 fffff880`05fe7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03d39000 fffff880`03d57000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03d2a000 fffff880`03d39000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`012c0000 fffff880`012d6000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05f12000 fffff880`05f34000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05ff3000 fffff880`05ffc000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05fe7000 fffff880`05ff3000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05e00000 fffff880`05e13000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0427c000 fffff880`04288000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03e4d000 fffff880`03f41000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`03f41000 fffff880`03f87000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`00de7000 fffff880`00dfb000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00d9b000 fffff880`00de7000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013ec000 fffff880`013f6000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01286000 fffff880`012c0000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02de7000 fffff800`02e30000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03f87000 fffff880`03fab000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05e79000 fffff880`05ed5000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`05e40000 fffff880`05e59000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05e59000 fffff880`05e61080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05e32000 fffff880`05e40000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`052da000 fffff880`053a2000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`0148f000 fffff880`01498000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04349000 fffff880`04358000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05e62000 fffff880`05e70000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bcb000 fffff800`00bd5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04369000 fffff880`043ac000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`0134e000 fffff880`01368000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05f34000 fffff880`05f39200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`043be000 fffff880`043d3000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04296000 fffff880`042b9000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00ce7000 fffff880`00cf4000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`04288000 fffff880`04296000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04358000 fffff880`04367000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0426f000 fffff880`0427c000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`053c0000 fffff880`053d8000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05200000 fffff880`0522d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0522d000 fffff880`0527b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0527b000 fffff880`0529e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02b62000 fffff880`02b6d000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f91000 fffff880`00f9b000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`012f0000 fffff880`0134e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03d1f000 fffff880`03d2a000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0147d000 fffff880`0148f000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01499000 fffff880`0158b000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04626000 fffff880`04632000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`042c4000 fffff880`042f3000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0425a000 fffff880`0426f000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02ab0000 fffff880`02abf000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02ba9000 fffff880`02bee000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0158b000 fffff880`015eb000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02b6d000 fffff880`02b7e000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03d13000 fffff880`03d1f000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0280b000 fffff800`02de7000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0104e000 fffff880`011f1000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02af4000 fffff880`02afd000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02a8a000 fffff880`02ab0000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fdb000 fffff880`00ff0000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f9b000 fffff880`00fce000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e71000 fffff880`00e78000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00ff0000 fffff880`01000000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013db000 fffff880`013ec000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06ad1000 fffff880`06b77000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05ed5000 fffff880`05f12000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf4000 fffff880`00d08000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03c56000 fffff880`03c7a000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`042f3000 fffff880`0430e000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0430e000 fffff880`0432f000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0432f000 fffff880`04349000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03cc2000 fffff880`03d13000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02b47000 fffff880`02b50000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b50000 fffff880`02b59000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b59000 fffff880`02b62000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0124c000 fffff880`01286000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`043d3000 fffff880`043eb000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03fab000 fffff880`03fdd000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`06b77000 fffff880`06b82000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01475000 fffff880`0147d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06cd5000 fffff880`06d6b000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`06a00000 fffff880`06a68000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`06b82000 fffff880`06baf000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`04367000 fffff880`04368480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`05f3a000 fffff880`05fd9000   t3       t3.sys       Wed Jun 03 15:13:51 2009 (4A26CB6F)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06baf000 fffff880`06bc1000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02b9c000 fffff880`02ba9000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02b7e000 fffff880`02b9c000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03cae000 fffff880`03cc2000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005f0000 fffff960`005fa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03d68000 fffff880`03d8e000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`043ac000 fffff880`043be000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05e13000 fffff880`05e30000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05e30000 fffff880`05e31f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03fdd000 fffff880`03fee000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04200000 fffff880`0425a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`03e3e000 fffff880`03e49000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03c00000 fffff880`03c56000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00fce000 fffff880`00fdb000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02b04000 fffff880`02b12000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02b12000 fffff880`02b37000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01200000 fffff880`0124c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03c93000 fffff880`03cae000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02b37000 fffff880`02b47000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e7e000 fffff880`00f22000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f22000 fffff880`00f31000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02bee000 fffff880`02bf7000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   Sat Jun 19 00:31:59 2010 (4C1C483F)
fffff880`03ff6000 fffff880`03fff000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f88000 fffff880`00f91000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`06d6b000 fffff880`06ddc000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`012d6000 fffff880`012e4000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f3000 fffff880`015ff000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`012e4000 fffff880`012ed000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01030000 fffff880`01043000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
The dump does not tell us very much and blames hardware as the cause.

Looking at your drivers, I found one that is almost guaranteed to cause crashes:

ASACPI.sys Sun Mar 27 22:30:36 2005
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
Out of date drivers can and do cause instability, memory corruption and crashes. I see the following out of date drivers on your system. Update these drivers.
AtiPcie.sys Tue May 05 11:00:22 2009 - ATI PCIE Driver for ATI PCIE chipset, Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

Rt64win7.sys Thu Feb 26 04:04:13 2009 - Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek
After you update these drivers, especially ASACPI.sys, reboot and run your system. Let's see how it does. If you get another BSOD, upload the dump. If your system is running smoothly after a few days, update us and let us know.
My System SpecsSystem Spec
04 Oct 2010   #3

Win7 64-bit

Ok thanks, I will update those drivers as you suggest and then re-test my machine.
Thanks you for your prompt help.
My System SpecsSystem Spec

04 Oct 2010   #4

Windows 7 Ultimate 32 bit

You are welcome. I am hoping for an update with good news. :)
My System SpecsSystem Spec
04 Oct 2010   #5

Win7 64-bit

I've updated the

1) ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit
2) Rt64win7.sys Thu Feb 26 04:04:13 2009 -
Latest PCIe GBE

drivers ok, but I can't find an update anywhere for the

3) AtiPcie.sys Tue May 05 11:00:22 2009 - ATI PCIE Driver for ATI PCIE chipset, Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

driver. I've searched for it on the above URL but it doesn't return any search results. Do you know where I can look for it ?

Thanks !
My System SpecsSystem Spec
04 Oct 2010   #6

Microsoft Window 7 Professional 32 bit

It can be the chipset driver, if you click the link above, I believe on the right of the screen there will be place for you to choose driver, try to choose the motherboard/chipset option and choose the one that corespond to what you have
Product name: ATI PCIE Driver
Description: ATI PCIE Driver for ATI PCIE chipset
Manufacturer: ATI Technologies Inc.
My System SpecsSystem Spec
04 Oct 2010   #7

Windows 7 Ultimate 32 bit

It is a chipset driver. You will need the model of your motherboard to find it. Try this link and fill in the data: AMD Support Search. If you do not know your motherboard information, you can downloadSpeccy or CPUZ and get that information.

Hope this helps.
My System SpecsSystem Spec
04 Oct 2010   #8

Windows 7 Ultimate 32 bit

Thank you, Tuan. You type faster than I do. :)
My System SpecsSystem Spec
04 Oct 2010   #9

Win7 64-bit

Hi, thanks for the reply. I think my problem is getting worse ;o)

- While I was searching for the above driver file, my system locked up with a black screen.
- I restarted with the case reset switch, it gave a BSOD with "MEMORY_MANAGEMENT".
- I reset again, and it gave a BSOD with "Stop 0x0000007E" and "rdyboost.sys".
- I reset again, and it detected a mass-storage device (even though I haven't got one attached), and prompted me to select a device to boot from (1 of the 2 HDDs or the DVD), it then gave a BSOD with "BAD_SYSTEM_CONFIG_INFO".
- I reset again and it gave a BSOD with "BAD_SYSTEM_CONFIG_INFO".
- It then booted into Win7 but then locked up and I had to reset.
- I then booted into Win7 using repair mode, and it booted in ok but seemed to have rolled some changes back (it no longer showed my sound card in device manager, and I think my GPU driver had rolled back)
- I then had more lockups, and I couldn't get it to boot into Win 7 at all.
- I finally took out my sound card, and it has booted into Win 7 ok, long enough for me to type this !

I've also re-run Windows_NT6_BSOD_v3.03_jcgriff2 and the Perfmon report, I've zipped these up and attached them.

I hope you can help ! Thanks in advance.

(Note most of the components in my system are still under 1 years warranty, so if you think its faulty hardware, I could take it back to the store where I bought the components, and ask them to test it).
My System SpecsSystem Spec
05 Oct 2010   #10

Win7 64-bit

I've also tried to find the AtiPcie.sys driver using the links you posted above. My motherboard is the "ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3", so the chipset is 790FX.

Using the AMD site, if I search on motherboard/ chipset drivers for the 790FX chipset, it doesn't find anything.

Looking on google, other people are saying the AMD 790FX chipset drivers are included in the ATI Catalyst driver pack which I downloaded and installed to update my GPU drivers. I have downloaded and installed the latest Catalyst driver pack (10.9), so I should have the most recent chipset drivers as well. Unless I have the wrong end of the stick ?

I've been on the ASUS website and searched for the latest drivers on there, I've downloaded and installed the latest Northbridge driver.

My System SpecsSystem Spec

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