having trouble


  1. notbert
    Posts : 2
    Microsoft Windows 7 Home Premium Edition (64-bit)
       New #1

    having trouble


    I am having trouble with my computer. I have checked all I can think of but it doesnot want to allow me to register free software and even paid for software. I also uninstalled programs but it will not allow me to reinstall saying it has not been uninstalled. Thanks in advance
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    notbert said:
    I am having trouble with my computer. I have checked all I can think of but it doesnot want to allow me to register free software and even paid for software. I also uninstalled programs but it will not allow me to reinstall saying it has not been uninstalled. Thanks in advance

    First do you have a backup from before the problem existed?

    Second if not, do you have a win 7 dvd to do a repair install?

    Failing both of those do you have restore disks to reset the computer to factory specs?


    Ken
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  4. notbert
    Posts : 2
    Microsoft Windows 7 Home Premium Edition (64-bit)
    Thread Starter
       New #3

    I tried to go retore to another day but windows would only let me go back a couple of days. I do have abackup drive D: and I have no DVD but the info is on my computer.
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