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Windows 7: More BSOD's

03 Oct 2010   #1
ImNickson

Windows 7 Home Premium 64bit
 
 
More BSOD's

Is Windows 7 . . .
- x86 (32-bit) or x64 ?....................................................................64Bit
- the original installed OS on the system?...........................................Yes
- an OEM or full retail version?..........................................................OEM


- What is the age of system?............................................Less than two months
- What is the age of OS installation?...................................Same

This is the second time I have been having BSOS's on a system not even two months old. Does anyone know if ASUS will replace a system that is having BSOD's?

Thanks in Advance!

Attachment 102017

Attachment 102018


My System SpecsSystem Spec
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03 Oct 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

They won't replace the system.

For starters, upgrade your ATI Mobility driver.

**EDIT** Also check device manager for errors. What anti-virus prog and firewall r u running?
My System SpecsSystem Spec
03 Oct 2010   #3
ImNickson

Windows 7 Home Premium 64bit
 
 

I'm running MSE
My System SpecsSystem Spec
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03 Oct 2010   #4
LiquidSnak

W7 Professional x64
 
 

It won't hurt to contact ASUS' support, you might find that they will replace or repair the product. I have great experience with ASUS support the two times I've had to use them.
My System SpecsSystem Spec
03 Oct 2010   #5
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Good on anti-virus. What about firewall? And were you able to update your video driver?
My System SpecsSystem Spec
03 Oct 2010   #6
ImNickson

Windows 7 Home Premium 64bit
 
 

My system says the driver is up to date. The firewall is default to how ever it was when I purchased the system. Not sure how to change/check it. Pardon my ignorance.
My System SpecsSystem Spec
03 Oct 2010   #7
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Try the radeon driver specific for your chip:

ATI Radeon

Just get the display driver - version 10.9 - and not the whole Catalyst suite.
My System SpecsSystem Spec
03 Oct 2010   #8
LiquidSnak

W7 Professional x64
 
 

If you go under the start menu, and click control panel, you should see "system and security." Under that should be an link to "review your computer's status." If you expand the Security tab, you should see your firewall settings.
My System SpecsSystem Spec
03 Oct 2010   #9
ImNickson

Windows 7 Home Premium 64bit
 
 

Just downloaded it!
My System SpecsSystem Spec
03 Oct 2010   #10
ImNickson

Windows 7 Home Premium 64bit
 
 

Firewall On
Update On
Virus protection On
Spyware protection On
Internet security OK
User Account Control On
Network access protection Off
My System SpecsSystem Spec
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 More BSOD's




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