Windows 7 crashing repeatedly


  1. Posts : 9
    windows 7 Home Premium
       #1

    Windows 7 crashing repeatedly


    Hi,

    My Windows 7 OS is crashing repeatedly with BSOD and then restarting.

    I have followed the instructions on this forum and attached the results of the System Health report and the Windows _NT6_BSOD folder.

    Any help, greatly appreciated.
      My Computer


  2. Posts : 1,039
    Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)
       #2

    All the minidump files point to Symantec products AKA Norton, I am not surprised to to see this Symantec have been known for this problem for a long time now.
    Start by uninstalling your anti-virus and install MSE: Microsoft Security Essentials
      My Computer


  3. Posts : 9
    windows 7 Home Premium
    Thread Starter
       #3

    Thanks Crispy, will do as you advise and let you know the results

    Thanks
    Darren L
      My Computer


  4. Posts : 9
    windows 7 Home Premium
    Thread Starter
       #4

    Crispy,

    2 days now and no BSOD. I think it is fixed.

    Thanks
    Darren L
      My Computer


  5. Posts : 1,039
    Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)
       #5

    Wicked man good to hear, glade it seemed to fix the problem for you.
      My Computer


 

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