New
#1
Windows 7 Hangs (no BSD)
Having random hangs in Windows 7 Professional 64-bit.
Sometimes several times a day, sometimes none. Seems to boot fine, and operate effectively for some time. Then it freezes during an operation (doesn't seem to freeze when idle).
Most recently in happened when I right-clicked on a link in Firefox to open it in a new tab.
Time before that, when Nero was completing a DVD burn and switching to the data verification process.
Other occurrences I recall: executing a Photoshop operation (core filter, like Blur, I believe), opening a mail item in Outlook.
On hang, no keyboard, no mouse, no CTRL-ALT-DEL available. Sometimes the desktop freezes in place (though without the taskbar), sometimes it's just the desktop *background* (currently just set to a solid color, no image), and sometimes it's a black screen (monitor reports "No source signal detected"). I don't really ever get a BSoD (least not yet). I've waited for up to 10 minutes for the system to return, with no joy.
Since the Veriton does not have a reset, I have to hold the power button until the system shuts down. Selecting "Start Windows normally" on boot seems to boot regularly.
Specifics:
Windows 7 Professional
64-bit (why doesn't Computer -> Properties give the build number anymore?!?)
Acer Veriton M480G
Intel Core2 Quad CPU, 2.66GHz
4GB RAM
ATI Radeon video card (onboard video disabled in BIOS) w/ dual monitors
Onboard audio
2 physical drives internal @ 3 virtual volumes
1, 2, or 3 external USB drives at any given time (though issue occurs even when no external drives connected)
iPod (USB)
System was rolled out to me a week ago. The OS, I believe, is OEM, with OEM-installed apps/utes (McAfee, Commander) uninstalled.
AVG installed (even though perfmon seems not to detect it?)
Corporate network, DHCP (though IP is reserved), firewall appliance rather than Windows Firewall/Defender
Windows_NT6_BSOD_jcgriff2 dump and perfmon report attached.
Any help to troubleshoot would be greatly appreciated. Problem is so random, I can't trust the system right now. Making it hard to work.