Crashing + Random Restarts


  1. Cloudxv
    Posts : 1
    Windows 7 Enterprise- 64 Bit
       New #1

    Crashing + Random Restarts


    Hey, I've been getting BSOD's randomly during gaming and currently it has been happening from just watching a movie.

    I've included the .Zip file for the Windows_NT6_BSOD_jcgriff2.zip and the other 2 files that the BSOD Error reporter said were helpful.

    I've tried to rule it so far to the Power Supply or the Video Card.

    Computer Specs:
    CPU: Phenom II x4 965 (3.4ghz)
    Video Card: ASUS 4870 Dark Knight
    RAM: DDR2 800
    Motherboard: Gigabyte MA785G-UD3H
    Power Supply- Antec 550 watt

    The computer itself is about 2 years old. The Motherboard and Video card is about 1 year old and the CPU is about 1 month old.

    Thx for the help
      My Computer
    Quote Quote

  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    This is a STOP 0x116 - so we're looking at your video card.
    Please follow the troubleshooting suggestions here: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
    In short, if the stuff there doesn't work - you'll have to try another video card. If you purchase a card, make sure that you can return it for your money back in case it's not the problem.

    Since this is an ATI video card, I'd also suggest uninstalling the Catalyst Control Center. It can cause BSOD issues with some Win7 systems.

    BSOD BUGCHECK SUMMARY
    Code:
    
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct  6 16:43:47.482 2010 (UTC - 4:00)
System Uptime: 0 days 0:10:57.918
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6f5c )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
Bugcheck code 00000116
Arguments fffffa80`026184e0 fffff880`04006f5c 00000000`00000000 00000000`00000002
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      My Computer
    Quote Quote

 

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