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Windows 7: BSOD Issues

08 Oct 2010   #1
Bain

Windows 7 Home Premium 64 bit
 
 
BSOD Issues

Hello all - just found this forum through google. I bought this PC about two months ago now and had no issues with it until two or three weeks ago when I started getting BSODs at random times - at start up, shut down, idling, gaming, you name it. I've gotten several BSODs since I turned logging on and have attached them to this post.

CyberpowerPC is the company I bought this from and their tech support has been less than helpful at best. Thanks in advance, and please, let me know if there is anything I can do to make this easier on you.


My System SpecsSystem Spec
.
08 Oct 2010   #2
Bain

Windows 7 Home Premium 64 bit
 
 

Bumping with another dump.
My System SpecsSystem Spec
08 Oct 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Bain View Post
Bumping with another dump.


Hey Bain welcome

these all seem to be caused by gdrv.sys which is a driver for Gigabyte's Dynamic Energy Saver Advanced program.

Since most of these were corrupted at some point by it I cant tell the dates on some of them. In any case go to mfr, download and install a fresh copy ONLY if it is nec. If it isnt remove it.


Ken J

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\100510-51761-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols/;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e4f000 PsLoadedModuleList = 0xfffff800`0308ce50
Debug session time: Tue Oct  5 23:44:10.923 2010 (GMT-4)
System Uptime: 0 days 0:14:24.671
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {fffff98011622ff0, fffff98011622ffc, 83000c, 24}

Unable to load image \??\C:\Windows\gdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by : gdrv.sys ( gdrv+30c7 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption.  Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: fffff98011622ff0, address trying to free
Arg2: fffff98011622ffc, address where bits are corrupted
Arg3: 000000000083000c, (reserved)
Arg4: 0000000000000024, caller is freeing an address where bytes after the end of the allocation have been overwritten

Debugging Details:
------------------


BUGCHECK_STR:  0xC1_24

SPECIAL_POOL_CORRUPTION_TYPE:  24

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  essvr.exe

CURRENT_IRQL:  1

IRP_ADDRESS:  fffff9800c0a0f3b

LAST_CONTROL_TRANSFER:  from fffff80002fc6843 to fffff80002ebf740

STACK_TEXT:  
fffff880`065274f8 fffff800`02fc6843 : 00000000`000000c1 fffff980`11622ff0 fffff980`11622ffc 00000000`0083000c : nt!KeBugCheckEx
fffff880`06527500 fffff800`02ff2356 : fffff800`02e4f000 00000000`20206f49 00000000`0007470b fffffa80`0718f8d0 : nt!MmFreeSpecialPool+0x383
fffff880`06527630 fffff800`02eded9e : 00000000`00000000 fffff980`0c0a0fb0 fffff980`012a0ce0 fffffa80`072a0c10 : nt!ExDeferredFreePool+0xf13
fffff880`065276e0 fffff800`02ec20dd : fffff980`0c0a0fb3 fffff800`00000001 00000000`00000001 fffff880`00000005 : nt!IopCompleteRequest+0x5ce
fffff880`065277b0 fffff800`0335f19f : fffff980`0c0a0ee0 fffffa80`074e4300 fffff980`0c0a0f00 00000000`00000000 : nt!IopfCompleteRequest+0x75d
fffff880`06527890 fffff880`067f80c7 : fffff880`067f8a50 00000000`00000008 00000000`00000000 fffff980`0c0a0fb0 : nt!IovCompleteRequest+0x19f
fffff880`06527960 fffff880`067f8a50 : 00000000`00000008 00000000`00000000 fffff980`0c0a0fb0 00000000`00000001 : gdrv+0x30c7
fffff880`06527968 00000000`00000008 : 00000000`00000000 fffff980`0c0a0fb0 00000000`00000001 00000000`00000000 : gdrv+0x3a50
fffff880`06527970 00000000`00000000 : fffff980`0c0a0fb0 00000000`00000001 00000000`00000000 00000000`00000001 : 0x8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
gdrv+30c7
fffff880`067f80c7 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  gdrv+30c7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: gdrv

IMAGE_NAME:  gdrv.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49b9d175

FAILURE_BUCKET_ID:  X64_0xC1_24_VRF_gdrv+30c7

BUCKET_ID:  X64_0xC1_24_VRF_gdrv+30c7

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

08 Oct 2010   #4
Bain

Windows 7 Home Premium 64 bit
 
 

Mfr = manufacturer? Sorry, not sure what that means. I installed an update for this last night when I formatted and when I originally got the PC through the motherboard disc so I'm not sure if I need this driver or not.
My System SpecsSystem Spec
08 Oct 2010   #5
Tews

64-bit Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Bain View Post
Mfr = manufacturer? Sorry, not sure what that means. I installed an update for this last night when I formatted and when I originally got the PC through the motherboard disc so I'm not sure if I need this driver or not.
Ben... Uninstall it for testing purposes.. This program has been the cause of many BSOD crashes ... Let us know if you need any help..
My System SpecsSystem Spec
08 Oct 2010   #6
Bain

Windows 7 Home Premium 64 bit
 
 

Oh, I'm fine with getting rid of it! I'm just not sure how. I worded that poorly, sorry.

Edit: I can only find the Easy Saver program from gigabyte to remove and I have no idea if thats it. It sounds like it could be.

Edit2: Found it the program labeled Easy Saver was indeed the Easy Energy Saver Advanced and have started uninstalling it. Will this also remove the driver associated with it or do I need to do something else to get rid of it?
My System SpecsSystem Spec
08 Oct 2010   #7
Tews

64-bit Windows 8.1 Pro
 
 

Lets see if you resolved your problem ... otherwise, you can goto c:/windows/system32/drivers and rename gdrv.sys to gdrv.bak, then reboot your computer...
My System SpecsSystem Spec
08 Oct 2010   #8
Bain

Windows 7 Home Premium 64 bit
 
 

I uninstalled and rebooted my PC as requested by the program. When it booted back up it froze before starting and I had to turn the power off to power it up again. It booted normally with no issues. I have found the gdrv.sys driver, however it is inside the windows folder(and is the only one here, strangely enough). Should I go ahead with changing .sys to .bak even though it is in the wrong place?
My System SpecsSystem Spec
08 Oct 2010   #9
Tews

64-bit Windows 8.1 Pro
 
 

Yes...
My System SpecsSystem Spec
08 Oct 2010   #10
Bain

Windows 7 Home Premium 64 bit
 
 

I renamed it as instructed and restarted again. It is still there, additionally, my PC BSOD'd again shortly after reboot. I attached the dump to this post. Thanks again for all of the help, sorry if I seem slow, I just don't want to make it worse

BSOD'd again saying System Service Exception immediately after signing in. I didn't get a dump from this one.
My System SpecsSystem Spec
Reply

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