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08 Oct 2010   #1

Windows 7 home premium 64bit

Im having lots of trouble with my machine going bsod with the notice "MEMORY_MANAGEMENT". Looking around it seems the most likely cause is faulty memory. My memory does fail memtest86.

However, using either one of my 2 memory modules alone leads to no bsods. One week ago, trying to solve the problem I tweaked dram timing settings in the bios and swapped the ram sticks placement. The pc ran stable for a week (I was getting several bsods per day before that). Today I got again several bsods, afaik changing nothing in my hardware or software configuration.

To my limited knowledge, the above seems to suggest it might not be purely a hardware issue. I want to be as sure as I can that new ram will solve the problem before buying some. I don't know where to look anymore.

My System SpecsSystem Spec
08 Oct 2010   #2
Microsoft MVP


Are the RAM sticks identical? What's the make and model of each stick?

What is the make and model of your system (make and model of the motherboard if it's a custom build)

Have you run MemTest according to these instructions?: Memory Diagnostics (read the details at the link)

If you want further advice, please follow the instructions in this post:

This memory dump points at your hard drive, please do the following:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

H/W Diagnostics:
Please start by running these bootable hardware diagnostics: (read the details at the link) (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: (read the details at the link)

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Oct  8 17:49:19.180 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:47.569
Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupAllocation+eb )
PROCESS_NAME:  svchost.exe
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`03394288 fffff880`03393af0 fffff880`0122d3cb
My System SpecsSystem Spec
08 Oct 2010   #3

Windows 7 home premium 64bit

Thanks for the reply!

As I said, memtest fails so I know the ram has problems, but I'm not positive that having memtest pass will solve the bsod problem. Now put the sticks in different slots and got no more bsods... (I already tried this slot configuration in the beginning and it was bsoding). Basically its behaving erratically. I need some input on this: would a faulty stick cause this behavior? (fail only in pairs, randomly work fine for a week, etc).

The two sticks are identical, part of a twin set. the make is OCZ and the model no. is ocz3p1333lv4gk. The mobo is an asus p7p55d.

I am now going to try the disk and hw check.
My System SpecsSystem Spec

08 Oct 2010   #4
Microsoft MVP


Faulty sticks can cause it - as can faulty slots.
I'm not familiar with the P7 series of boards - but I wonder about the compatibility of the RAM with the Mobo. Have you checked the Qualified Vendor List at the Asus website?

I've seen similar things - but in each case we replaced the motherboard to fix the issue. If the mobo is under warranty you may want to see about returning it (and the RAM has a lifetime warranty, so you could also return that).
My System SpecsSystem Spec
08 Oct 2010   #5

Windows 7 home premium 64bit

that specific model does not appear in the QVL, but a 3p1333lv6k does. Is there a way to know if the problem is the RAM or the board aside from replacing one of the two?
My System SpecsSystem Spec
09 Oct 2010   #6
Microsoft MVP


Since the RAM has a lifetime warranty and it's easiest to replace - try that first.
Maybe it'll work even tho' it's not on the QVL (FWIW - the QVL only certifies what works, it doesn't tell you what won't work)
My System SpecsSystem Spec


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