BSOD - Unable to access dump file


  1. Posts : 2
    Windows 7 64Bit
       #1

    BSOD - Unable to access dump file


    Can someone please help I keep getting the BSOD and would like to address this issue.

    Thanks for the help!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF88102CB27BF
    BCP2: 0000000000000000
    BCP3: FFFFF88004E60260
    BCP4: 0000000000000005
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\100910-19702-01.dmp
    C:\Users\James\AppData\Local\Temp\WER-47814-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    gutierrj said:
    Can someone please help I keep getting the BSOD and would like to address this issue.

    Thanks for the help!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF88102CB27BF
    BCP2: 0000000000000000
    BCP3: FFFFF88004E60260
    BCP4: 0000000000000005
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\100910-19702-01.dmp
    C:\Users\James\AppData\Local\Temp\WER-47814-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    We need the actual DMP file

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    gutierrj said:
    Can someone please help I keep getting the BSOD and would like to address this issue.

    Thanks for the help!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF88102CB27BF
    BCP2: 0000000000000000
    BCP3: FFFFF88004E60260
    BCP4: 0000000000000005
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\100910-19702-01.dmp
    C:\Users\James\AppData\Local\Temp\WER-47814-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    We need the actual DMP file

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

    BTW

    Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
      My Computer


  4. Posts : 2
    Windows 7 64Bit
    Thread Starter
       #4

    Sorry read the posting instructions - please see below


    - 64 Bit
    - Original installed OS on the system
    - OEM Manufactured by dell
    - Pre-Installed purchased at Best Buy

    - Age of the system is approx 2mo.
    - Age of OS installation 2-6 months

    And the BSOD appears random while I'm working ONLY TWO things have changed uninstalled mcafee and installed avast virus scan

    ZigZag3143 thanks for the help!
      My Computer


 

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