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Windows 7: Help with BSOD

10 Oct 2010   #1
aradom

Windows 7 Professional
 
 
Help with BSOD

Hey guys,

A few month ago I started getting the lovely BSOD (IRQ more or less - error). It is happening very often later so I really need your help.
I have a Windows 7 64x Professional (OEM), in a Intel Core i5 CPU 2.53Ghz with 4GB of RAM. The laptop is a Lenovo and it has no more than 3 months.
Thanks a lot in advance!!

Matias

Ps. I didn't manage to get the PERFMON HTML, for some reason the application was never ending. If you really need it, I will try a few more times to generate it.


My System SpecsSystem Spec
.
10 Oct 2010   #2
usasma
Microsoft MVP

 
 

Don't worry about the perfmon report for now.

19 memory dumps from 08 Jul 2010 to the present (3 months)
All but the 2 oldest appear to be STOP 0xA errors - the 2 oldest are STOP 0xFE
and there appears to be only 1 cause blamed (a different cause for the 2 oldest tho')
This is most likely a driver issue - and it's most likely to be a 3rd party driver that's causing it.

The primary cause is blamed on vfilter.sys - a component of your ShrewSoft VPN Adapter IM Filter driver. More info on the driver here: Driver Reference
Please uninstall the ShrewSoft VPN client and see if that stops the BSOD's.

If it does, then install a freshly downloaded copy of the program (the driver on your system is from 2009 - and we've seen multiple problems with the ShrewSoft software in the recent past) If the BSOD's recur, please post back.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:
Code:

smiifx64.sys Mon May 12 05:01:13 2008 (48280759) - SMI Driver for Lenovo system - Driver Reference
mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE) - Conexant Modem Diagnostic Interface x86 Driver - Driver Reference
Tppwr64v.sys Wed Oct 18 04:40:21 2006 (4535E875) - ThinkPad Pwr Mgmt Port - Driver Reference
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Sun Oct 10 08:57:28.393 2010 (UTC - 4:00)
System Uptime: 0 days 0:13:12.907
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ec77b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Sat Oct  9 12:01:08.250 2010 (UTC - 4:00)
System Uptime: 0 days 3:14:06.764
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ec37b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Fri Oct  8 08:37:14.674 2010 (UTC - 4:00)
System Uptime: 0 days 0:14:33.188
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ed27b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Wed Oct  6 12:52:23.998 2010 (UTC - 4:00)
System Uptime: 0 days 5:16:19.716
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+1116 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments fffff980`00004bdf 00000000`00000002 00000000`00000000 fffff800`03182616
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 30 12:53:38.679 2010 (UTC - 4:00)
System Uptime: 0 days 3:10:10.443
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02e938b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 27 08:48:21.831 2010 (UTC - 4:00)
System Uptime: 0 days 1:11:53.345
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02e908b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 24 16:05:35.620 2010 (UTC - 4:00)
System Uptime: 0 days 4:41:19.546
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02e8d8b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 20 13:19:03.697 2010 (UTC - 4:00)
System Uptime: 0 days 4:39:23.211
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02e848b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 16 22:11:00.707 2010 (UTC - 4:00)
System Uptime: 0 days 0:26:34.548
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02e858b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 16 17:07:54.571 2010 (UTC - 4:00)
System Uptime: 0 days 0:38:38.085
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ed18b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 16 16:28:25.284 2010 (UTC - 4:00)
System Uptime: 0 days 0:15:40.424
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ed38b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep 14 00:18:26.162 2010 (UTC - 4:00)
System Uptime: 0 days 0:36:30.003
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ecd8b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 10 10:21:55.069 2010 (UTC - 4:00)
System Uptime: 0 days 1:28:56.209
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02e748b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 28 21:20:29.687 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:23.529
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ec98b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 22:13:53.290 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:41.742
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ed17b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul  9 11:15:05.302 2010 (UTC - 4:00)
System Uptime: 0 days 1:24:57.280
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+1116 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments fffff980`00004bdf 00000000`00000002 00000000`00000000 fffff800`031a33c6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jul  8 18:27:39.980 2010 (UTC - 4:00)
System Uptime: 0 days 5:32:38.461
*** WARNING: Unable to verify timestamp for vfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
Probably caused by : vfilter.sys ( vfilter+29a6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02c840b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jul  8 12:47:25.201 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:59.715
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
BugCheck FE, {8, 6, 5, fffffa800816e640}
Probably caused by : usbhub.sys ( usbhub+12a60 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
Bugcheck code 000000FE
Arguments 00000000`00000008 00000000`00000006 00000000`00000005 fffffa80`0816e640
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jul  8 12:44:38.102 2010 (UTC - 4:00)
System Uptime: 0 days 0:49:00.846
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
BugCheck FE, {8, 6, b, fffffa8007de7640}
Probably caused by : usbhub.sys ( usbhub+12a60 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
Bugcheck code 000000FE
Arguments 00000000`00000008 00000000`00000006 00000000`0000000b fffffa80`07de7640
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
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