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Windows 7: PC keeps locking up, new build, Windows 7 x64 please help

11 Oct 2010   #1
jbdred

Windows 7 Ultimate x64
 
 
PC keeps locking up, new build, Windows 7 x64 please help

Hi All

I have a new build and the PC keeps locking up during mundane tasks like browsing the web. There is no response from mouse or keyboard and the screen is frozen and does not blue screen or create a dump file to submit. Only way to recover is to give it the 1 findger solute. I have tried a different video card in a different lot same and different slots. Memory modules have been tested and swapped out all looks good there. The hard disk has been scanned and swapped out. Operating system has been re-installed several time. This issue happens on a x86 and x64 installs. Runs just fine in safe mode...but will crash randomly when loaded to normal boot.

Any suggestion would be greatly appreciated.

I have attached 2 system spec files.

Thanks,
Dred


My System SpecsSystem Spec
.
12 Oct 2010   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello jbdred. Welcome to the Forum.

Safe Mode loads the OS with minimal drivers. So a system that will run in Safe Mode but not in Normal Mode usually has hardware or driver issues. You could have incorrect, corrupted, or conflicting drivers, or defective components.

You should double check that the drivers you are using are current, especially the ones for the motherboard.

You can also test by disabling components one at a time to see if the issues go away when you do. That will tell you which component or it's driver is causing the issue.
My System SpecsSystem Spec
12 Oct 2010   #3
1Bowtie

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Hello jbdred. Welcome to the Forum.

Safe Mode loads the OS with minimal drivers. So a system that will run in Safe Mode but not in Normal Mode usually has hardware or driver issues. You could have incorrect, corrupted, or conflicting drivers, or defective components.

You should double check that the drivers you are using are current, especially the ones for the motherboard.

You can also test by disabling components one at a time to see if the issues go away when you do. That will tell you which component or it's driver is causing the issue.
+1 sounds correct to me, drivers or hardware conflict
My System SpecsSystem Spec
.

12 Oct 2010   #4
jbdred

Windows 7 Ultimate x64
 
 

I hear ya...

I am leading toward defective hardware as I have reinstalled drivers and tried older ones and reloaded OS to rule out conflicts or corruption. At this point all drivers are up to date and correct. The only components that have not been swapped out are the cpu, motherboard, power supply.

I dont have a lot of option left but to try and swap out 1 of the 3 till problem goes away.

Thanks,
Jon
My System SpecsSystem Spec
12 Oct 2010   #5
1Bowtie

Windows 7 Home Premium 64 bit
 
 

Hi jbfred and Welcome to SevenForums

There's one more possibility since it does it random times, that's Heat, fans not working, not enough air flow, dust bunnies, Heat
My System SpecsSystem Spec
12 Oct 2010   #6
spyknee

W7 Ulti/64, XP Pro/32
 
 

Does mobo have latest bios update installed?
In bios have you set the ram sticks to manufacturers voltage and timing specs?
Try removing all sticks but 1, the lead slot. Boot. See if you freeze.
Is cpu set manually in bios?
Uninstall the video card drivers and try using W7 stock ones. See if you crash.

Next boot go into msconfig and uncheck auto restart.

In bios, video card, if its a pci-e card, have you selected PEG? If pci card select pci.
My System SpecsSystem Spec
12 Oct 2010   #7
jbdred

Windows 7 Ultimate x64
 
 

There is not dust bunnies and no air flow issues...it is a new build and all temps looks good...
The mobo has the latest bios flashed on it.
I have different RAM and in only 1 slot, I have manually set the ram timing in bios
I have already tried the default drivers that windows 7 installed for the video card.
The video card is set to run in PEG
I have not tried the MSCONFIG,,,Ill give that a whirl...

Thanks All for the ideas...ill keep you posted.

dred
My System SpecsSystem Spec
12 Oct 2010   #8
spyknee

W7 Ulti/64, XP Pro/32
 
 

In bios disable green lan,
c1est, any power saver options.
Disable onboard sound just to remove it temporarily.

Vid card should be in the pci-e slot closest to cpu.
Put ram in standard mode.
Put vid card lowest boost.
Run dxdiag for display errors.

unchecking auto restart will preserve a BSOD so you can get intel, that is if it comes up.
Try pluging all case fans to PSU directly. Only plug CPU fan to mobo header.
These are things I did to my EP45 UD3R to get it stable.

You might be looking at a bad mobo.
My System SpecsSystem Spec
12 Oct 2010   #9
MDR

windows 7 64bit
 
 

my guess is heat also.....
something is heating up, hence the reason for freeze....
either your memory of one of the capacitors on your motherboard
My System SpecsSystem Spec
13 Oct 2010   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

First, set your bios to the defaults and don't muck around with timings.

If we can get you to a stable system, then you can shoot yourself in the foot by messing around with timings.

Now I'm a little bit sleepy at the moment, so after I've gathered my wits I'll return and give you a procedure whereby we will be able to get a clue at your hang problem.
My System SpecsSystem Spec
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 PC keeps locking up, new build, Windows 7 x64 please help




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