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Windows 7: BSOD crash with various problems.

13 Oct 2010   #11
Klima

Windows 7 Ultimate x64
 
 

Okay, something weird just happened. I did the verifier thing and I was told to reboot my pc, so I did, but whenever I logged in and the drivers started booting, the pc would crash to BSOD and the driver fault were "Roccat" or "Kone", which is my mouse, so I've disconnected my mouse and keyboard and deleted the drivers for them to see if that helps.

I've uploaded a .zip file with 3 minidumps, the 2 most recent were the one i described above, while the oldest is one I got before trying Lancasters suggestions.


My System SpecsSystem Spec
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13 Oct 2010   #12
Jonathan_King

Windows 7 Professional x64
 
 

Please follow these directions: https://www.sevenforums.com/crashes-d...tructions.html

Should only take ~10 minutes.
My System SpecsSystem Spec
13 Oct 2010   #13
Klima

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lancaster View Post
Please follow these directions: https://www.sevenforums.com/crashes-d...tructions.html

Should only take ~10 minutes.
Okay, I've done that and attached the files. (it might be in Danish though)

I can see it says something about my H: drive, I'll run a disk check on it, it's my external harddrive. EDIT: The disk check came up with nothing.
My System SpecsSystem Spec
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13 Oct 2010   #14
Jonathan_King

Windows 7 Professional x64
 
 

Avira still needs to be removed. Please use this tool: Anti virus for Linux, Windows and more with firewall, antispam, recovery security - Avira AntiVir

Be sure to run Western Digital Data Lifeguard Tools on your Western Digital drives.

support.wdc.com/product/download.asp?groupid=613&sid=3&lang=en

Also, run SeaTools on your Samsung hard drive: | Seagate

Now the verifier_enabled dumps seem to blame your mouse drivers. Install these ones: ROCCAT STUDIOS V3.0 - SUPPORT ยป Support - Mice ยป ROCCAT Kone

Uninstall your ATI display drivers, and then install these ones: ATI Radeon

You want Option 2- Display driver only.

...Summary of the BSODs:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 16:14:03.705 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:56.640
BugCheck C4, {f6, 2f2f2f2f00000168, fffffa80064dea20, fffff88004238d6e}
*** ERROR: Module load completed but symbols could not be loaded for Kone.sys
Probably caused by : Kone.sys ( Kone+d6e )
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  KoneHID.EXE
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 16:11:44.358 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:36.294
BugCheck C4, {f6, 1d1d1d1d00000168, fffffa8004ae2b30, fffff880043fcd6e}
*** ERROR: Module load completed but symbols could not be loaded for Kone.sys
Probably caused by : Kone.sys ( Kone+d6e )
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  KoneHID.EXE
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 15:54:22.312 2010 (UTC - 4:00)
System Uptime: 0 days 3:41:16.826
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : hardware ( dxgmms1!VidSchiProcessDpcPreemptedPacket+d4 )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
13 Oct 2010   #15
Klima

Windows 7 Ultimate x64
 
 

I'll get cracking on all that tomorrow Lancaster, as I've got work today so I need to go to bed. But thanks a lot for helping me
My System SpecsSystem Spec
14 Oct 2010   #16
Klima

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lancaster View Post
Avira still needs to be removed. Please use this tool: Anti virus for Linux, Windows and more with firewall, antispam, recovery security - Avira AntiVir

Be sure to run Western Digital Data Lifeguard Tools on your Western Digital drives.

support.wdc.com/product/download.asp?groupid=613&sid=3&lang=en

Also, run SeaTools on your Samsung hard drive: | Seagate

Now the verifier_enabled dumps seem to blame your mouse drivers. Install these ones: ROCCAT STUDIOS V3.0 - SUPPORT ยป Support - Mice ยป ROCCAT Kone

Uninstall your ATI display drivers, and then install these ones: ATI Radeon

You want Option 2- Display driver only.
Okay, I've run Seatools and Data lifeguard, both came up with nothing. I've reinstalled the ATi Drivers and removed Avira. One thing I haven't done though is reinstall the mice drivers and I haven't plugged in my keyboard and mouse from ROCCAT yet. I've been playing a bunch of games with no problems as of yet. I wonder if the mouse and keyboard could have caused these problems, as they began about the same time I got them.
I'll report back later.
My System SpecsSystem Spec
18 Oct 2010   #17
Klima

Windows 7 Ultimate x64
 
 

Hey all, long time no see. I've decided to try and fight this as a hardware issue, so I have replaced my old p5q SE2 motherboard with a new P5Q SE2 motherboard, the old one was around 2-3 years old. So, I'll see how this goes.
My System SpecsSystem Spec
18 Oct 2010   #18
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by Klima View Post
Hey all, long time no see. I've decided to try and fight this as a hardware issue, so I have replaced my old p5q SE2 motherboard with a new P5Q SE2 motherboard, the old one was around 2-3 years old. So, I'll see how this goes.
Sorry we couldn't get you up and running on your old mobo. Good luck!
My System SpecsSystem Spec
19 Oct 2010   #19
Klima

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lemur View Post
Quote   Quote: Originally Posted by Klima View Post
Hey all, long time no see. I've decided to try and fight this as a hardware issue, so I have replaced my old p5q SE2 motherboard with a new P5Q SE2 motherboard, the old one was around 2-3 years old. So, I'll see how this goes.
Sorry we couldn't get you up and running on your old mobo. Good luck!
Don't sweat, the old mobo was wrecked. Some parts of it had broken off and so on, no wonder it crashed. I do sincerely thank you all for trying to help, that was nice .
My System SpecsSystem Spec
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 BSOD crash with various problems.




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