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Windows 7: BSOD While palying game

12 Oct 2010   #1
LupinSansei

Windows 7 Ultimate x64
 
 
BSOD While palying game

Hello!

Can someone help me rule out what is causing 7 to BSOD? It seems to happen when I play Dead Rising 2 online (doesn't seem to happen while in single player)

I have attached my dump file. Please help!


My System SpecsSystem Spec
.
12 Oct 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, LupinSansei.

Please do the following:

https://www.sevenforums.com/crashes-d...tructions.html

Initially, it looks like it's a video driver problem:

Quote:
BugCheck 3B, {c0000005, fffff88004bd865b, fffff88009e37780, 0}

Probably caused by : atikmdag.sys ( atikmdag+3b965b )
You might first try updating your video driver.
My System SpecsSystem Spec
12 Oct 2010   #3
LupinSansei

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lemur View Post
Welcome to SF, LupinSansei.

Please do the following:

https://www.sevenforums.com/crashes-d...tructions.html

Initially, it looks like it's a video driver problem:

Quote:
BugCheck 3B, {c0000005, fffff88004bd865b, fffff88009e37780, 0}

Probably caused by : atikmdag.sys ( atikmdag+3b965b )
You might first try updating your video driver.
Thanks for the quick reply and welcome!

I apologize for not reading that post. I was in a hurry.

Anywho I included the zip and I also included inside the zip my CPU-z report.
My System SpecsSystem Spec
.

12 Oct 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LupinSansei View Post
Quote   Quote: Originally Posted by Lemur View Post
Welcome to SF, LupinSansei.

Please do the following:

https://www.sevenforums.com/crashes-d...tructions.html

Initially, it looks like it's a video driver problem:

Quote:
BugCheck 3B, {c0000005, fffff88004bd865b, fffff88009e37780, 0}

Probably caused by : atikmdag.sys ( atikmdag+3b965b )
You might first try updating your video driver.
Thanks for the quick reply and welcome!

I apologize for not reading that post. I was in a hurry.

Anywho I included the zip and I also included inside the zip my CPU-z report.

Well this one was caused by your video driver and OLD storage and other drivers, and virtual HD (alcohol, or daemon tools) app.

1-reinstall video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

2-update these drivers at least


Code:
PFC027.SYS        fffff880`0771e000    fffff880`077af000    0x00091000    0x4574e8c1    12/4/2006 23:34:25                        
hcwPP2.sys        fffff880`043bc000    fffff880`043f3800    0x00037800    0x45c8c92c    2/6/2007 14:30:04                        
KMWDFILTER.sys        fffff880`077af000    fffff880`077bb000    0x0000c000    0x49f7f1c0    4/29/2009 02:20:48                        
spldr.sys        fffff880`017db000    fffff880`017e3000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
spsys.sys        fffff880`0818d000    fffff880`081fe000    0x00071000    0x4a085e7a    5/11/2009 13:20:58                        
amdxata.sys        fffff880`01035000    fffff880`01040000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
iaStor.sys        fffff880`010bc000    fffff880`011d8000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40                        
dump_iaStor.sys        fffff880`02c5a000    fffff880`02d76000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


3-remove the virtual HD app


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview



Let us know if you need help


ken J
My System SpecsSystem Spec
12 Oct 2010   #5
LupinSansei

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by LupinSansei View Post
Quote   Quote: Originally Posted by Lemur View Post
Welcome to SF, LupinSansei.

Please do the following:

https://www.sevenforums.com/crashes-d...tructions.html

Initially, it looks like it's a video driver problem:

You might first try updating your video driver.
Thanks for the quick reply and welcome!

I apologize for not reading that post. I was in a hurry.

Anywho I included the zip and I also included inside the zip my CPU-z report.

Well this one was caused by your video driver and OLD storage and other drivers, and virtual HD (alcohol, or daemon tools) app.

1-reinstall video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

2-update these drivers at least


Code:
PFC027.SYS        fffff880`0771e000    fffff880`077af000    0x00091000    0x4574e8c1    12/4/2006 23:34:25                        
hcwPP2.sys        fffff880`043bc000    fffff880`043f3800    0x00037800    0x45c8c92c    2/6/2007 14:30:04                        
KMWDFILTER.sys        fffff880`077af000    fffff880`077bb000    0x0000c000    0x49f7f1c0    4/29/2009 02:20:48                        
spldr.sys        fffff880`017db000    fffff880`017e3000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
spsys.sys        fffff880`0818d000    fffff880`081fe000    0x00071000    0x4a085e7a    5/11/2009 13:20:58                        
amdxata.sys        fffff880`01035000    fffff880`01040000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
iaStor.sys        fffff880`010bc000    fffff880`011d8000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40                        
dump_iaStor.sys        fffff880`02c5a000    fffff880`02d76000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


3-remove the virtual HD app


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview



Let us know if you need help


ken J[/QUOTE]

Wow thanks very much for the quick response and detailed reply!

I'm about to use driver sweeper to uninstall my ATI driver then grab a new one.

About the Virtual CD-Rom I don't actually have one installed. To be honest this was happening to me on my previous install of 7 then I decided to reinstall but didn't format due to me having valuable data on that hdd. Maybe there was something left behind on the hdd?

Also I tried looking for drivers for the other stuff but it's kind of confusing. Should I go about using driver sweeper in safe mode? Thanks!
My System SpecsSystem Spec
12 Oct 2010   #6
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Yes, the instructions specify to reboot your pc into safe mode, then use the driver sweeper.
My System SpecsSystem Spec
12 Oct 2010   #7
LupinSansei

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lemur View Post
Yes, the instructions specify to reboot your pc into safe mode, then use the driver sweeper.
Ah, ok I see. I did that rebooted tried reinstalling the driver and I get this error

Installation complete (errors occurred during installation ) view log for details.

I zipped the log folder hopefully it'll help...
My System SpecsSystem Spec
12 Oct 2010   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LupinSansei View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by LupinSansei View Post
Thanks for the quick reply and welcome!

I apologize for not reading that post. I was in a hurry.

Anywho I included the zip and I also included inside the zip my CPU-z report.

Well this one was caused by your video driver and OLD storage and other drivers, and virtual HD (alcohol, or daemon tools) app.

1-reinstall video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

2-update these drivers at least


Code:
PFC027.SYS        fffff880`0771e000    fffff880`077af000    0x00091000    0x4574e8c1    12/4/2006 23:34:25                        
hcwPP2.sys        fffff880`043bc000    fffff880`043f3800    0x00037800    0x45c8c92c    2/6/2007 14:30:04                        
KMWDFILTER.sys        fffff880`077af000    fffff880`077bb000    0x0000c000    0x49f7f1c0    4/29/2009 02:20:48                        
spldr.sys        fffff880`017db000    fffff880`017e3000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
spsys.sys        fffff880`0818d000    fffff880`081fe000    0x00071000    0x4a085e7a    5/11/2009 13:20:58                        
amdxata.sys        fffff880`01035000    fffff880`01040000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
iaStor.sys        fffff880`010bc000    fffff880`011d8000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40                        
dump_iaStor.sys        fffff880`02c5a000    fffff880`02d76000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


3-remove the virtual HD app


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview



Let us know if you need help


ken J
Wow thanks very much for the quick response and detailed reply!

I'm about to use driver sweeper to uninstall my ATI driver then grab a new one.

About the Virtual CD-Rom I don't actually have one installed. To be honest this was happening to me on my previous install of 7 then I decided to reinstall but didn't format due to me having valuable data on that hdd. Maybe there was something left behind on the hdd?

Also I tried looking for drivers for the other stuff but it's kind of confusing. Should I go about using driver sweeper in safe mode? Thanks![/QUOTE]

The file that causes the problem is called sptd.sys (and a few other variants) so you can search for it.

Usually better to go to the mfr site for drivers the are usually the newest, but sweeper is more convenient
My System SpecsSystem Spec
12 Oct 2010   #9
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Just want to check...

Are you installing using the 64-bit driver?

Also, was this card packaged as ATI, or sold under another mfg (e.g., Sapphire)?
My System SpecsSystem Spec
12 Oct 2010   #10
LupinSansei

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by LupinSansei View Post
Quote   Quote: Originally Posted by zigzag3143 View Post


Well this one was caused by your video driver and OLD storage and other drivers, and virtual HD (alcohol, or daemon tools) app.

1-reinstall video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

2-update these drivers at least


Code:
PFC027.SYS        fffff880`0771e000    fffff880`077af000    0x00091000    0x4574e8c1    12/4/2006 23:34:25                        
hcwPP2.sys        fffff880`043bc000    fffff880`043f3800    0x00037800    0x45c8c92c    2/6/2007 14:30:04                        
KMWDFILTER.sys        fffff880`077af000    fffff880`077bb000    0x0000c000    0x49f7f1c0    4/29/2009 02:20:48                        
spldr.sys        fffff880`017db000    fffff880`017e3000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
spsys.sys        fffff880`0818d000    fffff880`081fe000    0x00071000    0x4a085e7a    5/11/2009 13:20:58                        
amdxata.sys        fffff880`01035000    fffff880`01040000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
iaStor.sys        fffff880`010bc000    fffff880`011d8000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40                        
dump_iaStor.sys        fffff880`02c5a000    fffff880`02d76000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40
How To Find Drivers:- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


3-remove the virtual HD app


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview



Let us know if you need help


ken J
Wow thanks very much for the quick response and detailed reply!

I'm about to use driver sweeper to uninstall my ATI driver then grab a new one.

About the Virtual CD-Rom I don't actually have one installed. To be honest this was happening to me on my previous install of 7 then I decided to reinstall but didn't format due to me having valuable data on that hdd. Maybe there was something left behind on the hdd?

Also I tried looking for drivers for the other stuff but it's kind of confusing. Should I go about using driver sweeper in safe mode? Thanks!
The file that causes the problem is called sptd.sys (and a few other variants) so you can search for it.

Usually better to go to the mfr site for drivers the are usually the newest, but sweeper is more convenient[/QUOTE]
Thanks I'll keep that in mind!
Quote   Quote: Originally Posted by Lemur View Post
Just want to check...

Are you installing using the 64-bit driver?

Also, was this card packaged as ATI, or sold under another mfg (e.g., Sapphire)?
I got it installed. Had to use the ATI installer to uninstall CCC then reinstall seemed to work. I hope this will fix my prob. It really sucks to not be able to play this game :/
My System SpecsSystem Spec
Reply

 BSOD While palying game




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