BSOD Windows 7 HP Pavilion


  1. Posts : 26
    Windows 7 Home Premium 64bits
       #1

    BSOD Windows 7 HP Pavilion


    All, I have a problem with my laptop. Almost 2 or 3 times a day I get the bsod with different error codes as you can see bellow (the most recents). If anyone have the same issue or know what is the possible cause for all this errors will be helpful. The errors started at the 3th day after buyed. I restored the laptop to factory settings but the problem persist, also I runned the bios memory and hard disk tests and the bios was updated to the latest version. Many thanks for any help.


    ==================================================
    Dump File : 101210-22479-01.dmp
    Crash Time : 12/10/2010 22:23:46
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff960`00144085
    Parameter 3 : fffff880`0a359fa0
    Parameter 4 : 00000000`00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+d4085
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\101210-22479-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 101210-24757-01.dmp
    Crash Time : 12/10/2010 22:20:35
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff800`02e7f805
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffffff`ffffffff
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+66580
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\101210-24757-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 101210-21980-01.dmp
    Crash Time : 12/10/2010 21:50:59
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x0000007f
    Parameter 1 : 00000000`00000008
    Parameter 2 : 00000000`80050033
    Parameter 3 : 00000000`000006f8
    Parameter 4 : fffff960`002b6f85
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+206f85
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\101210-21980-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 101210-21637-01.dmp
    Crash Time : 12/10/2010 21:47:50
    Bug Check String : INTERRUPT_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000003d
    Parameter 1 : fffff880`02ffb0e0
    Parameter 2 : 00000000`00000000
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`05a47946
    Caused By Driver : SynTP.sys
    Caused By Address : SynTP.sys+13946
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\101210-21637-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 101010-17331-01.dmp
    Crash Time : 10/10/2010 7:42:21
    Bug Check String : PFN_LIST_CORRUPT
    Bug Check Code : 0x0000004e
    Parameter 1 : 00000000`00000099
    Parameter 2 : 00000000`000600d7
    Parameter 3 : 00000000`00000005
    Parameter 4 : 00000000`00000000
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+13422
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\101010-17331-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 100910-21528-01.dmp
    Crash Time : 09/10/2010 21:14:07
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 00000000`48082444
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000001
    Parameter 4 : fffff800`02ede5d1
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+66580
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\100910-21528-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 100910-25896-01.dmp
    Crash Time : 09/10/2010 15:18:56
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x0000007f
    Parameter 1 : 00000000`00000008
    Parameter 2 : 00000000`80050033
    Parameter 3 : 00000000`000006f8
    Parameter 4 : fffff800`02e793c1
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+66580
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\100910-25896-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 100910-29484-01.dmp
    Crash Time : 09/10/2010 10:04:29
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x0000007f
    Parameter 1 : 00000000`00000008
    Parameter 2 : 00000000`80050033
    Parameter 3 : 00000000`000006f8
    Parameter 4 : fffff800`02e81501
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+66580
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\100910-29484-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 100810-27877-01.dmp
    Crash Time : 08/10/2010 23:20:14
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff960`00258257
    Parameter 3 : fffff880`056112b0
    Parameter 4 : 00000000`00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+198257
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\100810-27877-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    My laptop especifications:
    Pavilion dv6-2180es
    Intel Core i7 i7-720QM a 1,6 GHz
    4GB DDR3
    NVIDIA GEFORCE 230M
    HDD 500 gb
      My Computer


  2. Posts : 163
    Windows 7 Ultimate x64
       #2

    Have you done all the windows updates?
      My Computer


  3. Posts : 26
    Windows 7 Home Premium 64bits
    Thread Starter
       #3

    Hi, thank you for your fast response. Yes I made all the windows updates, also 3 hot fixes from microsoft for errors like this, but the problem is the same. I don´t know if is hardware failure.
      My Computer


  4. Posts : 163
    Windows 7 Ultimate x64
       #4

    Have you updated your graphics driver? Make sure all your drivers are up to date. Since your laptop is new, you can get help from HP tech support for free too.
      My Computer


  5. Posts : 26
    Windows 7 Home Premium 64bits
    Thread Starter
       #5

    I have also the latest version from nvidia support homepage. All this updates were made this week after I restored the laptop to factory settings.
      My Computer


  6. Posts : 163
    Windows 7 Ultimate x64
       #6

    I don[t think I can be of further assistance because I have to go. I will recommend you upload your minidump file so that the others here can help better. Here read this post to help you. https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  7. Posts : 26
    Windows 7 Home Premium 64bits
    Thread Starter
       #7

    Hi here you have the files. Thanks.
      My Computer


  8. Posts : 26
    Windows 7 Home Premium 64bits
    Thread Starter
       #8

    Problem solved


    Hi all,

    The problem with my laptop is now solved. In the HP they replaced the network card and some of the USB ports. Maybe this can help others to solve similar problem with this bsod and relate those errors with this hardware issues... Now the laptop is working well.
      My Computer


 

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