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Windows 7: BSOD and odd boot up

12 Oct 2010   #1
Feaven

Window 7 64bit
 
 
BSOD and odd boot up

Window 7 64bit
Original OS: window xp
full retail version

Motherboard: Gigabyte GA-M52S-S3P Rev.2
CPU: phenom 965 black edition
Video card: ati xfx hd 5770
PSU: 600w

I just installed a new a video card, an XFX Radeon HD 5770. I'm having some difficulty booting up. I say difficulty, because it does eventually boot, but it takes a while to get there. It's like a series of small brownouts happen before the machines goes to boot and POST.

When I hit the power button, the fans start to spin, and 2 clicks come from what I think is the video card (these are not like beeps you'd get normally if there's a MOBO problem, but they don't sound mechanical). Then the fans stop spinning. This happens 5-10 times before the machine actually goes on to boot normally.

I put back in the old video card (Gigabyte gt 8800) and the machine booted normally. I tried the new card again using some of the other power connectors, but it still takes a few pumps before booting up. There are 3 case fans and some LED lights, but there should be more than enough power flowing through the system.

Also I am getting BSOD after installing the new card.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D88B1F
BCP3: FFFFF88005E65CB0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My System SpecsSystem Spec
.
12 Oct 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Feaven View Post
Window 7 64bit
Original OS: window xp
full retail version

Motherboard: Gigabyte GA-M52S-S3P Rev.2
CPU: phenom 965 black edition
Video card: ati xfx hd 5770
PSU: 600w

I just installed a new a video card, an XFX Radeon HD 5770. I'm having some difficulty booting up. I say difficulty, because it does eventually boot, but it takes a while to get there. It's like a series of small brownouts happen before the machines goes to boot and POST.

When I hit the power button, the fans start to spin, and 2 clicks come from what I think is the video card (these are not like beeps you'd get normally if there's a MOBO problem, but they don't sound mechanical). Then the fans stop spinning. This happens 5-10 times before the machine actually goes on to boot normally.

I put back in the old video card (Gigabyte gt 8800) and the machine booted normally. I tried the new card again using some of the other power connectors, but it still takes a few pumps before booting up. There are 3 case fans and some LED lights, but there should be more than enough power flowing through the system.

Also I am getting BSOD after installing the new card.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D88B1F
BCP3: FFFFF88005E65CB0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Three of these point directly to hardware. either RAM or video.



This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


I would

1-run memtest
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

2-re-install the video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.



Question: does it do the same thing when booting into safe mode (F8)?

Let us know if you need assistance

Ken J


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\101210-24772-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols/;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c66000 PsLoadedModuleList = 0xfffff800`02ea3e50
Debug session time: Tue Oct 12 19:01:52.689 2010 (GMT-4)
System Uptime: 0 days 0:01:09.716
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002d88b1f, fffff88005e65cb0, 0}

Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002d88b1f, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88005e65cb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiIdentifyPfn+26f
fffff800`02d88b1f f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh

CONTEXT:  fffff88005e65cb0 -- (.cxr 0xfffff88005e65cb0)
rax=0000000000000001 rbx=0200000000182955 rcx=0a00000000000020
rdx=00000000001851cc rsi=0000000000000000 rdi=fffffa8007fa5928
rip=fffff80002d88b1f rsp=fffff88005e66680 rbp=fffffa8007c07ed0
 r8=00000000001858cd  r9=0000000000000001 r10=0000000000000042
r11=0000058000000000 r12=fffff88002d64180 r13=0000000000000000
r14=0b00000003007974 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!MiIdentifyPfn+0x26f:
fffff800`02d88b1f f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh ds:002b:0b000000`030079bc=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002d88b1f

STACK_TEXT:  
fffff880`05e66680 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiIdentifyPfn+0x26f


FOLLOWUP_IP: 
nt!MiIdentifyPfn+26f
fffff800`02d88b1f f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiIdentifyPfn+26f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff88005e65cb0 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiIdentifyPfn+26f

BUCKET_ID:  X64_0x3B_nt!MiIdentifyPfn+26f

Followup: MachineOwner
---------
My System SpecsSystem Spec
12 Oct 2010   #3
Feaven

Window 7 64bit
 
 

I reinstalled my video card and drivers several times already, plus reseating it, I even reformated my computer. Guess I gotta check my RAMs. Also, this doesn't happen with my old card GT 8800.
My System SpecsSystem Spec
.

12 Oct 2010   #4
Feaven

Window 7 64bit
 
 

It's not the RAMs.
My System SpecsSystem Spec
12 Oct 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Feaven View Post
It's not the RAMs.
If not the video driver, and not the ram, it is probably the video card, or PSU.
My System SpecsSystem Spec
12 Oct 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

What brand/model is your PSU?

I suggest testing the card out in another machine. If that machine then has problems, you know to RMA the card.
My System SpecsSystem Spec
12 Oct 2010   #7
Feaven

Window 7 64bit
 
 

ultra x3 600W, brand new.
My System SpecsSystem Spec
12 Oct 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

PSU seems okay, although that does not completely eliminate the possibility. Still, best to focus on other things.

Do try testing the card in another machine if possible.
My System SpecsSystem Spec
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 BSOD and odd boot up




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