Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win 7 64bit BSOD/Freezes/Reboots

18 Oct 2010   #11
uktetra2000

Windows 7 Professional 64bit
 
 

I've tried the SFC.EXE /SCANNOW option - and that did nothing.

I'm going to try the Win7 repair, although I don't hold much hope as this issue started within the first 15mins of having the machine, and also when it was rebuilt by the Dell engineer - both time NOTHING was installed / plugged into it. As fresh install as you could get.

If the Win7 repair doesn't work, I'll do a fresh install, but I'm convinced it'll be waste of time. If that's the case I'm gonna give in a give it back to Dell. Or throw it out of the window - which ever comes first.

Here goes...


My System SpecsSystem Spec
.
18 Oct 2010   #12
uktetra2000

Windows 7 Professional 64bit
 
 

Ok, The repair install of Win 7 just crapped out with the following error and stopped:

0xc0000005



(Update: I just opened the MS Action Centre and was shown a message that told me the computer has failed 4 times because of 1 problem, I click through for more info and it tells me it is RAM related and possibly failing. I don't know how acurate this bit of software is - but the only component that was not replaced was the RAM - and the issue went away when I removed one of the 2gb sticks - 8gb>6gb. I think before doing any repairs/fresh installs is to talk to Dell about 4 new sticks of RAM to see if that will solve the problems).
My System SpecsSystem Spec
18 Oct 2010   #13
uktetra2000

Windows 7 Professional 64bit
 
 

Going off on another tangent again here - I've uninstalled all software and unplugged all external items and dropped the machine back to 6gb again... and so far so good - no crashes in around 4 hours of use.

Whether this will last or not (and its just tricking me) I don't know. I'm going to try putting a few things back in and see at what point it starts to go again (although not the extra 2gb stick of RAM though - only software).

Will post back if/when something happens.

Daz.
My System SpecsSystem Spec
.

18 Oct 2010   #14
usasma
Microsoft MVP

 
 

You've done great work troubleshooting this yourself! Thanks for keeping us informed.
My System SpecsSystem Spec
19 Oct 2010   #15
uktetra2000

Windows 7 Professional 64bit
 
 

Thanks usasma - but I think I spoke too soon!

All was running well, got some programs back in and working overnight too - almost 24 hours without it failing.

But, had a power cut a few hours ago and now the machine is doing it again. Now I'm struggling to boot it up. Sometimes I can get to the desktop, others not. I'm trying to get into it to see if the driver verifier has been turned on again or whether its something else. Something is killing it on/just after login.

Knew I shouldn't of got hopeful! Will post back soon.

Daz.
My System SpecsSystem Spec
19 Oct 2010   #16
usasma
Microsoft MVP

 
 

Can you get into Safe Mode? Safe Mode with Networking?
Can you upload some of the minidumps (from C:\Windows\Minidump) so we can see if they give any info?
My System SpecsSystem Spec
20 Oct 2010   #17
uktetra2000

Windows 7 Professional 64bit
 
 

Hi,

It seems to have calmed down slightly and only crashing once every 60 mins rather than 60 seconds.

I've grabbed the latest minidumps but there are only 2 and they are from yesterday (when it hangs now its not BSOD'ing - just freezing and rebooting) so its not creating them, even thought it is set to.



Daz.

(Update: OK, its now spit out 2 minidumps right after each other - 2010-10-20 - and they are attached).
My System SpecsSystem Spec
20 Oct 2010   #18
usasma
Microsoft MVP

 
 

4 memory dumps,
3 different BSOD errors
2 different causes specified.

Most likely this is a hardware issue - but it's not 100%
IMO hardware is most likely, with Windows issues being a possibility.

So, I'd suggest backing up your stuff and reinstalling Windows "clean"
- wipe the hard drive with DBAN or KillDisk (free on the web)
- only install an antivirus - no other programs (for now)
- get ALL Windows Updates
- check Device Manager for any devices missing drivers - then only install the Dell drivers for that device.

Then test and see if it continues to give errors.
If it does, then it's gotta be hardware.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 20 13:11:40.173 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:32.780
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0x24
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`04d6a038 fffff880`04d69890 fffff800`02d0267e
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 20 13:07:53.564 2010 (UTC - 4:00)
System Uptime: 0 days 1:06:51.782
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`0118fb10 fffff880`07a4af70 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Oct 19 11:41:50.879 2010 (UTC - 4:00)
System Uptime: 0 days 3:47:44.471
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
Bugcheck code 0000000A
Arguments 00000000`00000002 00000000`0000000d 00000000`00000000 fffff800`031fb39a
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Oct 19 07:31:10.340 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:58.948
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+100 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
Bugcheck code 0000000A
Arguments fffffa80`2e51b5e0 00000000`00000002 00000000`00000001 fffff800`02ce335f
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
21 Oct 2010   #19
uktetra2000

Windows 7 Professional 64bit
 
 

Thanks usasma,

Its really mind-bogglingly bizzare as to what it is as its so random. I've got work to do over the next few days so I'm going to have to muddle through until the weekend when I will have enough time to look at this.

The only thing I'm unsure of is the wiping the HDD and putting a fresh windows on. As I said I'm not too hot with tech stuff.

Daz.
My System SpecsSystem Spec
Reply

 Win 7 64bit BSOD/Freezes/Reboots




Thread Tools




Similar help and support threads
Thread Forum
BSOD, mouse freezes &reboots possibly after new MS wireless KB & mouse
I am still experiencing system freezes possibly triggered by mouse movement. Still reading a lot here but asking for help. New zip attached as Whiskey7a.... grr system froze while typing here (and moved mouse) I have tried system repair sfc/scannow to no effect.... All drivers just...
BSOD Help and Support
Laptop freezes, crashes, BSOD and reboots at random
Hello, This is my first post here in this forum. I have read the rules but I am not currently at my computer and will post my zip file when I am back. I have an ACER Aspire 8942G. My problem started around two weeks ago. I had to make a Skype call but my mozilla and skype started acting up...
BSOD Help and Support
New Win 7 Installation suffering random BSOD, Freezes, Reboots
Hello All I have installed Windows 7 Ultimate 64 bit edition (full retail edition) on my HP dv4-1300 Laptop (purchaed in April 2009; 4GB RAM, Core2Duo 2.1Ghz) over the last weekend. It was an upgrade from Windows Vista 64 bit edition that was pre-installed on the laptop. Since then, it has...
BSOD Help and Support
Windows 7 64bit BSOD and freezes
I'm using Win 7 64 bit ,GA-EP45T-UD3LR. My system randomly freezes or gives bsod since updated bios from F5 to F10. Can someone help to read the dump file and solve this problem ??
BSOD Help and Support
Constant Freezes/Reboots, but no BSoD...
I've been having frequent freezes from start-up to about 10-20 minutes afterward. On a rare occasion I can avoid a crash for over 30 minutes, but a crash is inevitable. I haven't been fortunate enough to get a BSOD, and my minidump file is over 2 days old (don't remember seeing any BSoD then...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 18:20.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App