Random freezing on Windows 7... Help :(


  1. Posts : 640
    Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
       #1

    Random freezing on Windows 7... Help :(


    Hi there people!!!

    I'm having random freezings on Windows 7 Proffesional 64 bits in my laptop (my specs are in my sig)...
    When booting, it takes long time because of the freezing, the led of the harddisk keeps on and nothing happens, after 5 minutes, the system responds again (though, mouse pinter can be moved during this time...)... when opening the browser happens, or when windows does some stuff... sometimes doesn't happen, as I said, is random...

    Looking at the even viewer, I see this in the error category:
    The driver detected a driver error in \Device\Harddisk1\DR1.
    Event ID. 11
    Origin: Disk

    And in warnings:
    Was emited a device restore, \Device\RaidPort0.
    Event ID: 129
    Origin: amdsata

    What do I do? I did a chkdsk and I have no bad sectors in my 2 partitions... I going nuts with this...

    Please people... I need your help with this

    Thanks in advance

    See ya!!!!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    FerchogtX said:
    Hi there people!!!

    I'm having random freezings on Windows 7 Proffesional 64 bits in my laptop (my specs are in my sig)...
    When booting, it takes long time because of the freezing, the led of the harddisk keeps on and nothing happens, after 5 minutes, the system responds again (though, mouse pinter can be moved during this time...)... when opening the browser happens, or when windows does some stuff... sometimes doesn't happen, as I said, is random...

    Looking at the even viewer, I see this in the error category:
    The driver detected a driver error in \Device\Harddisk1\DR1.
    Event ID. 11
    Origin: Disk

    And in warnings:
    Was emited a device restore, \Device\RaidPort0.
    Event ID: 129
    Origin: amdsata

    What do I do? I did a chkdsk and I have no bad sectors in my 2 partitions... I going nuts with this...

    Please people... I need your help with this

    Thanks in advance

    See ya!!!!
    Um you have the answer right in front of you. RAID port 0 (one of the drives perhaps) has suffered a problem and may be being restored.

    CAn you tell us about your raid setup, and the way you ran chkdsk on a raid????



    Ken J


    edit

    event id 11 is a controller error, that may indeed be the problem. Can you rebuild the raid or run diags on the controller???
      My Computer


  3. Posts : 640
    Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
    Thread Starter
       #3

    zigzag3143 said:
    FerchogtX said:
    Hi there people!!!

    I'm having random freezings on Windows 7 Proffesional 64 bits in my laptop (my specs are in my sig)...
    When booting, it takes long time because of the freezing, the led of the harddisk keeps on and nothing happens, after 5 minutes, the system responds again (though, mouse pinter can be moved during this time...)... when opening the browser happens, or when windows does some stuff... sometimes doesn't happen, as I said, is random...

    Looking at the even viewer, I see this in the error category:
    The driver detected a driver error in \Device\Harddisk1\DR1.
    Event ID. 11
    Origin: Disk

    And in warnings:
    Was emited a device restore, \Device\RaidPort0.
    Event ID: 129
    Origin: amdsata

    What do I do? I did a chkdsk and I have no bad sectors in my 2 partitions... I going nuts with this...

    Please people... I need your help with this

    Thanks in advance

    See ya!!!!
    Um you have the answer right in front of you. RAID port 0 (one of the drives perhaps) has suffered a problem and may be being restored.

    CAn you tell us about your raid setup, and the way you ran chkdsk on a raid????



    Ken J


    edit

    event id 11 is a controller error, that may indeed be the problem. Can you rebuild the raid or run diags on the controller???
    How do I rebuild the raid? only have 1 HDD... the BIOS setting is IDE ACHI or somethig like that (I forgot the first part, but the second is definetely that one) the other option in the BIOS is Native... that's all Also... how do I run diagnostics on the controller?

    BTW, I just openned cmd with admin priviledges, then typed chkdsk /F /R in both partitions (C: and D:) no bad sectors found

    Thanks for having me patience

    See ya!!!!
      My Computer


  4. Posts : 640
    Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
    Thread Starter
       #4

    I feel like a dumb... I found a Western Digital diagnostics tool for windows to run... by now, I did a quick test, and passes succesfully, the SMART status os OK... I did some nasty stuff on safe mode (antivirus scan... you know) and seems to have effect... I hope I don't get more problems... anyway I will run (tomorrow) the second test and see what happens, is a more extensive one, so, if it takes hours... better to do it n the day (now is 1:51 am for me...)

    I'll pass HDD regenerator to see if it finds bad sectors, if it does... i'll burn a cd or maybe a USB to do th full stuff...

    Would you recommend thay I backup my data before doing the tests?

    Thanks for the help guys

    See ya!!
      My Computer


  5. Posts : 640
    Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
    Thread Starter
       #5

    Well... I finally made some tests... first, I went to safe mode and then, passes my AV software (ESET Smart Security 4 x64), I guess it cleaned up some stuff in tthere... then, I rebooted, and run the Western Digital Diagnostics tool... the quick test completed succesfully and the extended one too, the smart status is OK and the tool says my HDD health is good (results attached).

    Then, I burned a live CD with HDD Regenerator 1.71 and did a full scan... no bad sectors found...

    I have no problems so far now... I hope it is maintained this way... but at least is not a hardware issue... but I'm willing to understand why I had this... Was it a driver issue? Windows?... I would like to know what happened, so maybe I can prevent it or fix it if it stills there...

    Thanks in advance guys.

    See ya!!!
      My Computer


  6. Posts : 640
    Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
    Thread Starter
       #6

    XD No idea isn't it? I hope I get no troubles later XD...

    Was this thing a driver issue?...
      My Computer


 

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