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Windows 7: black screen

16 Oct 2010   #11
LiquidSnak

W7 Professional x64
 
 

I am absolutely no good with minidumps, but perhaps someone else can decipher them


My System SpecsSystem Spec
.
16 Oct 2010   #12
Tews

64-bit Windows 8.1 Pro
 
 

Your crashes are being caused by a faulty graphics driver... Completly remove it with Driver Sweeper, then download the latest version from ATIs' website... Graphics Drivers & Software

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur.
Arguments:
Arg1: 85f84a48, Pointer to a stuck thread object.  Do .thread then kb on it to find
	the hung location.
Arg2: 00000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 00000000, Pointer to offending driver name.
Arg4: 00000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

FAULTING_THREAD:  85f84a48

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0xEA

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 9069fbbc to 8291ed10

STACK_TEXT:  
8e813944 9069fbbc 000000ea 85f84a48 00000000 nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
8e813988 9069834d 8e8139d4 00000000 90692673 dxgkrnl+0x11bbc
8e8139b0 9025e420 8e8139d4 00000000 00000000 dxgkrnl+0xa34d
8e813a00 9025bdae 9034be13 8e813a94 00000bb8 atikmdag+0x24420
8e813a1c 90354f85 84fc8000 8e813a34 84ff3120 atikmdag+0x21dae
8e813a74 9034c0e5 84ff3008 9034be13 8e813a94 atikmdag+0x11af85
8e813aa4 9035c34d 84ff3008 00000000 00000000 atikmdag+0x1120e5
8e813ad4 9035d2ad 00000000 84ff3008 8e813b08 atikmdag+0x12234d
00000000 00000000 00000000 00000000 00000000 atikmdag+0x1232ad


STACK_COMMAND:  .thread 0xffffffff85f84a48 ; kb

FOLLOWUP_IP: 
dxgkrnl+11bbc
9069fbbc ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  dxgkrnl+11bbc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac54de1

FAILURE_BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
17 Oct 2010   #13
waidox112

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Tews View Post
Your crashes are being caused by a faulty graphics driver... Completly remove it with Driver Sweeper, then download the latest version from ATIs' website... Graphics Drivers & Software

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur.
Arguments:
Arg1: 85f84a48, Pointer to a stuck thread object.  Do .thread then kb on it to find
    the hung location.
Arg2: 00000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 00000000, Pointer to offending driver name.
Arg4: 00000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

FAULTING_THREAD:  85f84a48

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0xEA

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 9069fbbc to 8291ed10

STACK_TEXT:  
8e813944 9069fbbc 000000ea 85f84a48 00000000 nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
8e813988 9069834d 8e8139d4 00000000 90692673 dxgkrnl+0x11bbc
8e8139b0 9025e420 8e8139d4 00000000 00000000 dxgkrnl+0xa34d
8e813a00 9025bdae 9034be13 8e813a94 00000bb8 atikmdag+0x24420
8e813a1c 90354f85 84fc8000 8e813a34 84ff3120 atikmdag+0x21dae
8e813a74 9034c0e5 84ff3008 9034be13 8e813a94 atikmdag+0x11af85
8e813aa4 9035c34d 84ff3008 00000000 00000000 atikmdag+0x1120e5
8e813ad4 9035d2ad 00000000 84ff3008 8e813b08 atikmdag+0x12234d
00000000 00000000 00000000 00000000 00000000 atikmdag+0x1232ad


STACK_COMMAND:  .thread 0xffffffff85f84a48 ; kb

FOLLOWUP_IP: 
dxgkrnl+11bbc
9069fbbc ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  dxgkrnl+11bbc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac54de1

FAILURE_BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

Followup: MachineOwner
---------
When I clean and after this I install drivers latest this didn't install, and when install complete then see,had didn't install ATI Display drivers... What I do bad?
When install complete see this:
Download Untitled.jpg
and when see view logo:
Download see_this.jpg
My System SpecsSystem Spec
.

17 Oct 2010   #14
Tews

64-bit Windows 8.1 Pro
 
 

Please fill in your system specs... It will make helping you a lot easier...
My System SpecsSystem Spec
17 Oct 2010   #15
waidox112

Windows 7 Home Premium 32bit
 
 

MSI GX623 Gaming Series Notebook
ATI Radeon HD4670
what more?
My System SpecsSystem Spec
17 Oct 2010   #16
Tews

64-bit Windows 8.1 Pro
 
 

Download the drivers --> Here

Once you download the drivers, try booting into safe mode, then install the new drivers..
My System SpecsSystem Spec
17 Oct 2010   #17
LiquidSnak

W7 Professional x64
 
 

Run the drive sweeper as instructed by their page, then click this link:

https://a248.e.akamai.net/f/674/9206...2-bit_util.exe

download and run the program.
My System SpecsSystem Spec
17 Oct 2010   #18
waidox112

Windows 7 Home Premium 32bit
 
 

when download what do?
My System SpecsSystem Spec
17 Oct 2010   #19
LiquidSnak

W7 Professional x64
 
 

it is an application, so just open it/run it
My System SpecsSystem Spec
17 Oct 2010   #20
waidox112

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Tews View Post
Download the drivers --> Here

Once you download the drivers, try booting into safe mode, then install the new drivers..
Ok. I try and write what result of this
My System SpecsSystem Spec
Reply

 black screen




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