Bsod's PLease Help!

Xnefoo · 16 Oct 2010

Hello IM getting Bsod like this:

SYstem service Exception
0x0000003b (0x000000000 c0000005, 0xfffff80002DF3000, 0xfffff8800465aD60, 00X0000000000000000)

aND ONE LIKE THIS: 0X000000E

Bad_pool_Header

0X00000019 (0X0000000000000020, 0XFFFFF8A007E2E610, 0X00000000503040B)

A new one for me: SOmething like Page Fault in non paged area?
0x00000050 (0xfffff8a04ad87400, 0x0000000000000000, 0xfffff80002c9e5f3, 0x0000000000000005)

Memory Management

0X00000019 (0X0000000000000031, 0XFFFFFA8006B1000, 0XFFFFF8A003A9EB72)

cOMPUTER sPECS:

MotherBoard: Gigabyte: GA-MA785GM-US2H

Cpu: AMD Phenom II x4 920 Processor

Memory: 2 X COrsair CM2x2048-6400C5

Netowrk adapter: Realtek pcie gbe family controller

Graphics: NVIDIA GeForce 8600 GT 1024 MB

Sound: Reaktek High Definition Audio

HardDrive: Seagate ST3250410AS

x86 (32-bit) or x64 ? 64 bit

- the original installed OS on the system? WIndows vista

- an OEM or full retail version? Full retail

- OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)?
2-3 Years But upgraded motherboard and ram 2 weeks ago

- What is the age of OS installation (have you re-installed the OS?)Yes i have reinstalled windows 7 1 week ago

plEASE PLEASE PLEASE HELP !

FOr some reason perfmon says cannot creat file because it already exists? so i couldnt get perfmon

wish · 16 Oct 2010

Hi,
Most the dumps are likely blame on ntfs and avast as the cause.

Remove avast with avast-uninstall-utility and replace it wih MSE.

Then perform check disk for all your drives (CHKDSK /R /F from an elevated (Run as administrator)
Also check the hardisk condition with Hardrive Diagnostics tools.
Then let's see if the problem persist.

Logs

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {31, fffffa8003b1cc80, fffff880021f8000, fffff8a0087ac74e}

Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+139a4 )

Followup: MachineOwner
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {31, fffffa8006b2d5d0, fffff88006b10000, fffff8a003a9eb72}

Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+139a4 )

Followup: MachineOwner
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffff8a007953360, fffff8a007953390, 5030403}

*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by : fileinfo.sys ( fileinfo!FIStreamLog+89 )

Followup: MachineOwner
---------
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002bce121, fffff88008cffe30, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpCloseHandleTableEntry+51 )

Followup: MachineOwner
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff8a007953360, The pool entry we were looking for within the page.
Arg3: fffff8a007953390, The next pool entry.
Arg4: 0000000005030403, (reserved)

Debugging Details:
------------------


BUGCHECK_STR:  0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f070e0
 fffff8a007953360 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002e026d3 to fffff80002ccf740

STACK_TEXT:  
fffff880`0318c598 fffff800`02e026d3 : 00000000`00000019 00000000`00000020 fffff8a0`07953360 fffff8a0`07953390 : nt!KeBugCheckEx
fffff880`0318c5a0 fffff800`0311bbec : fffff800`02e70c88 fffff800`02cba407 fffff800`4b466650 fffff800`02d888ae : nt!ExDeferredFreePool+0x12c4
fffff880`0318c650 fffff800`02df0559 : fffff880`0318c860 00000000`00000000 00000000`00000000 fffff8a0`07545940 : nt!PfpRpFileKeyUpdate+0x4cc
fffff880`0318c6e0 fffff880`010ef55d : 00000000`00000000 00000000`00000000 fffff880`0318c860 00000000`00000000 : nt!PfFileInfoNotify+0x549
fffff880`0318c770 fffff880`010ef746 : fffff8a0`07517870 fffff8a0`07517870 00000000`00000000 00000000`00000000 : fileinfo!FIStreamLog+0x89
fffff880`0318c840 fffff880`00c4365e : fffffa80`05173468 00000000`00000000 ffffffff`ffffffff fffffa80`03ba8380 : fileinfo!FIStreamCleanup+0x96
fffff880`0318c890 fffff880`00c5f22d : fffff8a0`07517828 fffff880`00c35000 00000000`00000000 00000000`00000040 : fltmgr!DoFreeContext+0x7e
fffff880`0318c8c0 fffff880`00c5abc1 : fffffa80`049b6010 00000000`00000130 fffff8a0`07545940 fffff8a0`07545940 : fltmgr! ?? ::NNGAKEGL::`string'+0x1196
fffff880`0318c8f0 fffff880`00c5ab7b : fffffa80`049b6010 fffff8a0`07545ba8 fffffa80`049b6010 fffff8a0`0711a010 : fltmgr!CleanupStreamListCtrl+0x21
fffff880`0318c920 fffff800`02fbe896 : 00000000`00000001 fffff880`012ec1a7 fffff8a0`0711a010 00000000`00000000 : fltmgr!DeleteStreamListCtrlCallback+0x6b
fffff880`0318c950 fffff880`012ebbcc : fffff8a0`07545940 fffffa80`03a05680 fffff880`0318ca28 00000000`00000706 : nt!FsRtlTeardownPerStreamContexts+0xe2
fffff880`0318c9a0 fffff880`012eb8d5 : fffffa00`01010000 00000000`00000000 fffff800`02e74500 00000000`00000001 : Ntfs+0x95bcc
fffff880`0318c9e0 fffff880`0125ecb4 : fffff8a0`07545840 fffff8a0`07545940 fffff800`02e74500 fffff880`0318cb52 : Ntfs+0x958d5
fffff880`0318ca20 fffff880`012e92dc : fffff8a0`07545810 fffff800`02e745a0 fffff880`0318cb52 fffffa80`0406de40 : Ntfs+0x8cb4
fffff880`0318ca50 fffff880`01267882 : fffffa80`0406de40 fffffa80`0406de40 fffff8a0`07545810 00000000`00000000 : Ntfs+0x932dc
fffff880`0318cad0 fffff880`01300813 : fffffa80`0406de40 fffff800`02e745a0 fffff8a0`07545810 00000000`00000009 : Ntfs+0x11882
fffff880`0318cb10 fffff880`012da38f : fffffa80`0406de40 fffff8a0`07545940 fffff8a0`07545810 fffffa80`04ae7180 : Ntfs+0xaa813
fffff880`0318cbe0 fffff800`02cdc961 : 00000000`00000000 fffff800`02fcbc00 fffffa80`03a05601 fffffa80`00000002 : Ntfs+0x8438f
fffff880`0318ccb0 fffff800`02f73c06 : 00000500`00000000 fffffa80`03a05680 00000000`00000080 fffffa80`039ed040 : nt!ExpWorkerThread+0x111
fffff880`0318cd40 fffff800`02cadc26 : fffff880`02f63180 fffffa80`03a05680 fffff880`02f6dfc0 00000500`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0318cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
fileinfo!FIStreamLog+89
fffff880`010ef55d 4c8b1534c5ffff  mov     r10,qword ptr [fileinfo!FIGlobals+0x798 (fffff880`010eba98)]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  fileinfo!FIStreamLog+89

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: fileinfo

IMAGE_NAME:  fileinfo.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc481

FAILURE_BUCKET_ID:  X64_0x19_20_fileinfo!FIStreamLog+89

BUCKET_ID:  X64_0x19_20_fileinfo!FIStreamLog+89

Followup: MachineOwner
---------

Xnefoo · 16 Oct 2010

thanks for trying to help but those did not work

Jonathan_King · 16 Oct 2010

Hello,

Could you upload a new report?

Install these Realtek drivers: Realtek

Xnefoo · 16 Oct 2010

Jonathan_King said:

Hello,

Could you upload a new report?

Install these Realtek drivers: Realtek

Ok posted uptated the report , and i got a new bsod

Jonathan_King · 16 Oct 2010

Install these Realtek NIC drivers: Realtek

If the problem persists, enable driver verifier. Be sure to delete all the dumps in C:\Windows\Minidump now, so we don't get confused.

Here's how to enable driver verifier: Driver Verifier - Enable and Disable

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 18:40:51.248 2010 (UTC - 4:00)
System Uptime: 0 days 3:35:25.762
BugCheck 3B, {c0000005, fffff80002f914a1, fffff880087aefc0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpCloseHandleTableEntry+51 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CombatArmsDown
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Xnefoo · 16 Oct 2010

Jonathan_King said:

Install these Realtek NIC drivers: Realtek

If the problem persists, enable driver verifier. Be sure to delete all the dumps in C:\Windows\Minidump now, so we don't get confused.

Here's how to enable driver verifier: Driver Verifier - Enable and Disable

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 18:40:51.248 2010 (UTC - 4:00)
System Uptime: 0 days 3:35:25.762
BugCheck 3B, {c0000005, fffff80002f914a1, fffff880087aefc0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpCloseHandleTableEntry+51 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CombatArmsDown
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Ok did what u said still got bsod so i deleted mini dump and i have a new minidump file updated.

Jonathan_King · 17 Oct 2010

Let's try some hardware tests.

Start with RAM: RAM - Test with Memtest86+

Move on to your hard drive: | Seagate

...Summary of the Dumps:

Code:


Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 21:20:47.312 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:11.341
BUGCHECK_STR:  0xc9_c
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Xnefoo · 17 Oct 2010

Jonathan_King said:

Let's try some hardware tests.

Start with RAM: RAM - Test with Memtest86+

Move on to your hard drive: | Seagate

...Summary of the Dumps:

Code:


Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 21:20:47.312 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:11.341
BUGCHECK_STR:  0xc9_c
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

k i'll do that but what do i do when its done

Bsod's PLease Help!

Bsod's PLease Help!

thankyou