Problem Event Name: BlueScreen


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    Problem Event Name: BlueScreen


    Hi,

    I have purchased a new Laptop 2 months back with Windows 7 64bit OS and it has started giving me some problems. Whenever I put it in hibernate or sleep mode, it undergoes an unexpected shutdown and gives me the following error:

    --------------------------------

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 4105
    Additional information about the problem:
    BCCode: a0
    BCP1: 0000000000000009
    BCP2: FFFFFFFFC0000001
    BCP3: 0000000000000001
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\101610-36863-01.dmp
    C:\Users\Vaibhav\AppData\Local\Temp\WER-58640-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    ----------------------------------------

    Please help


      My Computer


  2. Posts : 2,493
    Windows 7 64Bit
       #2

    please folow this posting instructions:

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


 

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