New
#1
Problem Event Name: BlueScreen
Hi,
I have purchased a new Laptop 2 months back with Windows 7 64bit OS and it has started giving me some problems. Whenever I put it in hibernate or sleep mode, it undergoes an unexpected shutdown and gives me the following error:
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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: a0
BCP1: 0000000000000009
BCP2: FFFFFFFFC0000001
BCP3: 0000000000000001
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\101610-36863-01.dmp
C:\Users\Vaibhav\AppData\Local\Temp\WER-58640-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
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Please help