BSOD in Win 7 Prof 64-bit

ChrisHed · 16 Oct 2010

Greetings, I recieved my new computer 2 days ago and yesterday I started getting BSODs. At first I thought it was the hard drive acting up because computer went past POST but failed to enter bios.

I unplugged the HD and go into the BIOS, so I changed it from AHCI to IDE in the bios. Re-formated but after a while, I recieved the BSOD included below. There is also a second .dmp which is from when the computer booted again and another BSOD hit.

The first BSOD in the zip, happend when I tried to launch a game in full screen mode.

OS: Windows 7 Professional 64-bit
Full retail - Self installed

Computer:
Gigabyte GA-P55-USB3
500GB Western Digital Caviar Blue SATA II
2x Corsair 4GB (2x2048MB) 1600MHz XMS3 (8gig total)
Intel Core i5 760, 2.8GHz Scythe 120mm Gentle Typhoon, 800rpm Cooler Master Hyper 212 Plus Gigabyte
GeForce GTX 460 1GB OC
Corsair VX 550W 80+ Samsung SH-S223C 22X DL

At the time I gathered these reports, I had uninstalled the Nvidia drivers as my suspicions were leaning towards them this time around. Drivers use were the latest from Gigabytes own support section for the GTX 260.

Please help, not sure what is causing all this!

madtownidiot · 16 Oct 2010

You're missing a lot of critical drivers.. I would try downloading them from here. If you can't get them installed from inside the OS you'll have to reinstall windows to get them working by loading them during the install. here's a link to another post on how to do that..

Jonathan_King · 16 Oct 2010

Hello ChrisHed,

This appears to be a hardware error. Please read this article on bugcheck 0x124: Stop 0x124 - what it means and what to try

Test your RAM. See this tutorial: RAM - Test with Memtest86+

Test your CPU: https://www.sevenforums.com/tutorials...t-prime95.html

Remember to watch Speedfan when you do.

Remove Avast with this tool: http://files.avast.com/files/eng/aswclear5.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 12:21:46.953 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:49.405
BugCheck 124, {0, fffffa80079ef028, f2000000, 20008f}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 12:20:21.920 2010 (UTC - 4:00)
System Uptime: 0 days 2:40:45.982
BugCheck 124, {0, fffffa80077df028, f2000000, 20008f}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  Wow.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

madtownidiot · 16 Oct 2010

here's what I was just looking at:
Attachment 105198
Maybe a good starting point for solving your problem

ChrisHed · 17 Oct 2010

Alright time for an update.

I ran Memtest, passed 7 checks 0 errors.
Been running Prime now for 6 hours so far no errors.
All cores are on average ~30C - so theres no heat issues going on.

I installed all the usb drivers. These were installed the first time when I installed Win7 but the BSOD still happend there so I don't think they are to blame..

However, after I had ran the Memtest, I booted windows and decided to plug in a simple usb stick, right after I did this, the computer just rebooted, without a BSOD. I let Windows load up again and this time I tried plugging the USB stick into the rear USB ports (first attempt was on front side ports) and the computer instantly rebooted again without any messages.

A thing to note is that on this USB stick was Memtest, so could it have been Memtest doing the rebooting?

Update:
I downloaded the latest WHQL drivers from Gigabyte for the Graphics card. Installed them and rebooted. Now when windows loads it freezes either on Welcome screen or a while after the desktop loads. Nothing can be done to break the freeze except reboot.

I've booted to safe mode and uninstalled then used driver sweeper to clean out the drivers I installed .
Retried with the Drivers that came on the disc that was delivered with the computer. Same error as above.

I have removed Avast and cleaned it out.

So what I am thinking now its either the Graphics or its the Motherboard acting up. Will later today try using another graphics card to see if BSODs occur or the freezes happen.

Other then that, Any advice?

ChrisHed · 17 Oct 2010

Another update:

Removed my Graphics and added my friends old 7900 gs and Windows will launch without freezing or BSOD.. So far.

Will do some benchmarking on the rig now with the old Card and see if stays stable.
System passed 3dMark06 without BSOD/Freezing.

Considering the system can't even run windows with the other card, I'm feeling fairly certain that its the Graphics that is the culprit.

Would love some input if my conclusions are somewhat legit.

madtownidiot · 17 Oct 2010

It could be you are correct. One of the solutions I already suggested in my previous post has worked on dozens of installs to hardware not recognized by the windows install disk, including graphics cards officially not supported for windows 7..Yours is not on that list, but if you have a flash drive, downloading universal extractor and using to extract the drivers for your motherboard and graphics card to a folder in your flash drive, then reinstalling windows and adding those drivers when the load drivers option appears will allow you to use your graphics card if it isn't faulty.. have you tried the card in another computer using a different OS to make sure there is nothing wrong with it?

ChrisHed · 17 Oct 2010

You solution does make a lot of sense reading it. Sadly I don't have a flash drive close at hand nor am I able to insert the other card into another computer to test it.

What I could do I guess is install either XP or Vista with the card on this computer and see if that works? I have retail versions of both.

My second option is that I simply send this card back to the retailer and get a new one, either a fresh card or perhaps just pony up the difference for another card.

Could you possibly link me the list of what cards are compatible for Win 7?

madtownidiot · 17 Oct 2010

From the microsoft site

You could also burn a cd containing the extracted driver files..
or add the folder to the windows 7 disk image and burn a custom disk with drivers included.. but that requires a feature in poweriso, alcohol, or one of the other image burning utilities that is not available for free, a blank DVD, and a dvd burner..
IMO a $10 flash drive is the best option for the average user.. and a lot quicker solution than trying to RMA a graphics card that may not have anything wrong with it..If it doesn't work in another OS you'll still have the means to do a cleaner install of windows 7 when you get a new card by adding drivers for it during the install.. sometimes it's impossible to sucessfully install certain drivers after windows is installed.. that's been proven with XP and SATA HDDs, vista and certain ACHI and USB controllers.. with windows 7 it's perfectly good hardware microsoft wants you to replace first.

spyknee · 17 Oct 2010

If you are saying that you bought a pre packaged system, it arrived 2 days ago, and you are getting BSOD's.
RETURN IT!

Hey don't get me wrong, I'm all for being independant and fixing things myself, but this is one of those cases where you need to step away and make sure you get what you paid for.
personal opinion