Help! Black screen on boot up...


  1. LewisCr
    Posts : 1
    Windows 7 Home Premium 32bit
       New #1

    Help! Black screen on boot up...


    I have windows 7 Home Premium 32bit Edition.
    When i boot up my laptop all i can do is move the cursor, the screen is black and unresponsive... will only boot up in safe mode.

    Tried running SFC /SCAN NOW in command prompt.
    (I've attached the log fi
    "Windows resource protection found corrupt files but was unable to fix some of them"
    I also receive a similar message when trying to run DSKCHK...

    I've got alot of work that needs completing and I've tried almost everything!

    I'm not sure were to attach CBS.log file...

    any help would be greatly appreciated
      My Computer
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Make sure your graphics card and drivers are up to date
    Run antivirus scan
    Download and run malwarebytes, full scan after updating.
    You may need a repair install, but follow above, first.
      My Computer
    Quote Quote

 

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