Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Dual Monitors Crashing - Please Help

19 Oct 2010   #1

Windows 7 64 bit
Dual Monitors Crashing - Please Help

Hi everyone,

I followed the tips on how to figure this out. Attached are my compressed minidump files and my Windows_NT6_BSOD_v3.03_jcgriff2_ folder.

  • Windows 7 Home Premium 64 bit
  • Gateway
  • Intel Core i5 CPU 650 @ 3.20 GHz
  • 8 GB RAM
  • OEM (I think)

Computer is crashing when I use 2 monitors. Video card being overworked?? Not sure. Is fine when I use just one monitor. Windows claims I have the "best" driver installed.

Thanks in advance!

My System SpecsSystem Spec
19 Oct 2010   #2

Windows 10 Pro x64, Arch Linux

There is no dump file in your attachment
My System SpecsSystem Spec
19 Oct 2010   #3

Windows 7 64 bit

Hey, thanks for the heads up, sorry about that. Mimi dump folder now attached.
My System SpecsSystem Spec

19 Oct 2010   #4

Windows 10 Pro x64, Arch Linux

One dump blames iastor.sys, part of Intel matrix Storage manager
Update it by the using the update utility: Intel® Driver Update Utility

This was likely caused by the following module: iastor.sys
Bugcheck code: 0x9088 (0xFFFFF88008C5D8C0, 0xFFFFF88008C5D8C4, 0xFFFFF88008C5D8D0, 0xFFFFF88008C5D8D4)
My System SpecsSystem Spec
22 Oct 2010   #5

Windows 7 64 bit

Thank you for that, but it is still crashing. I have disconnected the second monitor and still get BSOD. The latest crash report:

Sig[0].Value=Microsoft Corporation.DeviceDiagnostic.1.0
DynamicSig[1].Name=OS Version
DynamicSig[2].Name=Locale ID
FriendlyEventName=Problem not fixed
AppName=Diagnostics Troubleshooting Wizard

My System SpecsSystem Spec

 Dual Monitors Crashing - Please Help

Thread Tools

Similar help and support threads
Thread Forum
Crashing every night while computer / monitors are asleep.
I started crashing a few months ago. It always happens at night while I'm asleep. The crash dump files point to atikmdag.sys and ntkrnlmp.exe. I even reinstalled windows but the problem still persists. I ran the SF Diagnostic Tool and have attached the results of that to this post.
BSOD Help and Support
Is Nvidia dual monitors a poor cousin to Windows 7 dual monitors?..
Having just upgraded from XP using the Nvidia dual monitor desktops for years, I was surprised to find Windows 7 has this feature in-built with the added bonus of slideshow desktop images C00L! So beyond Win7 eye candy which is better, Does it come down to games running faster under the Nvidia...
Graphic Cards
dual monitors / dual programs set up
Can anyone please tell me how to set up another monitor to work with my laptop computer? I've made a little progress, HOWEVER... I would then like to open my Excel Workbook that has 2 sheets. One sheet is constant data input into various columns using my laptop. In the second sheet, I have...
Graphic Cards
dual graphics cards, dual monitors, ati crossfireX
i have 2 ati radeon hd 4850's. right now they are connected with the crossfirex bridges and i'm only using one monitor and running crossfirex. i'm thinking of getting a second monitor for better gaming/seeing more stuff in flight sim X. what i can't find is how to use 2 monitors with 2 cards....
Graphic Cards
Dual Monitors Crashing = NVIDIA GeForce 315
Computer crashes when I used dual monitors. Here is the BLUE SCREEN crash report: Version=1 EventType=BlueScreen EventTime=129313783635116969 ReportType=4 Consent=1
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:27.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App