BSOD sometimes page_nondefault sometimes winsys

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  1. niceoneishere
    Posts : 4
    Windows 7 Ultimate 32bit
       New #1

    BSOD sometimes page_nondefault sometimes winsys


    Hi everyone,
    I have a dell vostro 1500 laptop with 3gb of ram and 320gb of hard drive. It originally came with windows xp which i updated to windows 7 ultimate oem version thru dell.

    Worked great but recently I am getting BSOD every 3 to 4 days. I am just getting worried that one of these days its gonna kick the bucket and loose my recent work even thou I back regularly

    My system is 3 yrs old and OS is less then a year old

    I followed the instructions and zipped the folder as advised and I included the PERFMON.html in the folder

    Thanks
    Tammu
      My Computer
    Quote Quote

  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #2

    If you did an upgrade installation (in lieu of a clean install), you can expect all kinds of troubles. Here is how to do a clean install with an upgrade disk: Clean Install Windows 7

    In the meantime you can try an sfc /scannow in an elevated command prompt. Maybe it can fix it.
      My Computer
    Quote Quote

  4. niceoneishere
    Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       New #3

    Thanks for replying so quickly, appreciate it.
    Nope I did a clean install, I bought the oem version from dell, and the guy from dell insisted on doing a clean install and thats what I have done.

    I will scan and post my results
    Thanks
    Tammu
      My Computer
    Quote Quote

  6. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #4

    Welcome to the forum, Tammu. Sorry you are having problems; I will take a look at your dumps.
    Error code 8E, KERNEL_MODE_EXCEPTION_NOT_HANDLED. Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82a18000 PsLoadedModuleList = 0x82b60810
Debug session time: Wed Oct 20 12:20:24.652 2010 (GMT-4)
System Uptime: 0 days 3:58:45.899
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 98b1d72f, b8086bec, 0}

Probably caused by : win32k.sys ( win32k!HmgQueryAltLock+11 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 98b1d72f, The address that the exception occurred at
Arg3: b8086bec, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
win32k!HmgQueryAltLock+11
98b1d72f 8b4004          mov     eax,dword ptr [eax+4]

TRAP_FRAME:  b8086bec -- (.trap 0xffffffffb8086bec)
ErrCode = 00000000
eax=00000000 ebx=fdeba000 ecx=00000000 edx=00000000 esi=00400000 edi=00000001
eip=98b1d72f esp=b8086c60 ebp=b8086cec iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
win32k!HmgQueryAltLock+0x11:
98b1d72f 8b4004          mov     eax,dword ptr [eax+4] ds:0023:00000004=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  notepad++.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 98bad425 to 98b1d72f

STACK_TEXT:  
b8086c5c 98bad425 46051a36 b8086d10 98b8fb89 win32k!HmgQueryAltLock+0x11
b8086cec 98bae920 00000000 00000000 00000000 win32k!SURFACE::bDeleteSurface+0x14e
b8086d00 98b8e423 00000000 00000000 fdeba000 win32k!SURFREF::bDeleteSurface+0x14
b8086d14 98b8fc08 46051a36 000e0ef4 46051a36 win32k!bDeleteSurface+0x20
b8086d28 82a5b44a 46051a36 000e0f08 774c64f4 win32k!NtGdiDeleteObjectApp+0x7f
b8086d28 774c64f4 46051a36 000e0f08 774c64f4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
000e0f08 00000000 00000000 00000000 00000000 0x774c64f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!HmgQueryAltLock+11
98b1d72f 8b4004          mov     eax,dword ptr [eax+4]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!HmgQueryAltLock+11

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dbbb5

FAILURE_BUCKET_ID:  0x8E_win32k!HmgQueryAltLock+11

BUCKET_ID:  0x8E_win32k!HmgQueryAltLock+11

Followup: MachineOwner
---------

0: kd> lmtsmn
start    end        module name
97ead000 97ed9000   1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
8aca2000 8acea000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8fc8f000 8fce9000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
97fbb000 97fcd000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8ade3000 8adec000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
8adda000 8ade3000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8ac00000 8ac23000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
98d90000 98ddd000   ATMFD    ATMFD.DLL    Wed May 26 23:49:36 2010 (4BFDEBD0)
8ad49000 8ad54000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
97e9c000 97ead000   bcm4sbxp bcm4sbxp.sys Tue Nov 21 07:25:43 2006 (4562F047)
97c2b000 97e92000   bcmwl6   bcmwl6.sys   Tue Jul 07 20:44:47 2009 (4A53EBFF)
8b030000 8b037000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
90882000 90890000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8aa9c000 8aaa4000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
99ea5000 99ebe000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
985e1000 985ee000   BthEnum  BthEnum.sys  Mon Jul 13 19:51:35 2009 (4A5BC887)
98400000 9841b000   bthpan   bthpan.sys   Mon Jul 13 19:51:43 2009 (4A5BC88F)
9857d000 985e1000   bthport  bthport.sys  Mon Jul 13 19:51:30 2009 (4A5BC882)
9856b000 9857d000   BTHUSB   BTHUSB.sys   Mon Jul 13 19:51:36 2009 (4A5BC888)
98561000 9856a880   btusbflt btusbflt.sys Thu Apr 08 21:11:21 2010 (4BBE7EB9)
98d70000 98d8e000   cdd      cdd.dll      Mon Jul 13 21:04:18 2009 (4A5BD992)
8b011000 8b030000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
8aae6000 8ab91000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
8b1b7000 8b1dc000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
8aaa4000 8aae6000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
97fa1000 97fa4700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8af86000 8afe3000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8ad41000 8ad49000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
97fae000 97fbb000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
823e9000 823f6000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
90806000 9086a000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
9086a000 90882000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8fc00000 8fc0c000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8b200000 8b211000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
984fa000 98513000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
823f6000 823ff000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
82200000 8220b000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
98550000 98561000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
823d4000 823de000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
91929000 919e0000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
908c3000 908fc000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
8d838000 8d8f4000   eamon    eamon.sys    Fri Feb 06 08:14:21 2009 (498C37AD)
8abc5000 8abe1000   ehdrv    ehdrv.sys    Fri Feb 06 08:15:01 2009 (498C37D5)
99f61000 99f7a000   epfwwfpr epfwwfpr.sys Fri Feb 06 08:06:19 2009 (498C35CB)
8adec000 8adfd000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
8ab91000 8abc5000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8aff1000 8affa000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8b185000 8b1b7000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8b360000 8b391000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
97f9b000 97fa0280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
82e28000 82e5f000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
91400000 9141f000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
9847b000 984cb000   HdAudio  HdAudio.sys  Mon Jul 13 19:51:46 2009 (4A5BC892)
8b1dc000 8b1ef000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
985ee000 985f4480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
98470000 9847b000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
99e20000 99ea5000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
8b3f1000 8b3f9000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
97f69000 97f81000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
91420000 91929000   igdkmd32 igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471)
8adaf000 8adb6000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
908b1000 908c3000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8fde6000 8fdfc000   ISODrive ISODrive.sys Sat May 24 09:09:08 2008 (48381374)
97f8e000 97f9b000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
909f3000 909ff000   kbdhid   kbdhid.sys   Mon Jul 13 19:45:09 2009 (4A5BC705)
80bad000 80bb5000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
9098d000 909c1000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
8af73000 8af86000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8b133000 8b158000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
8d919000 8d929000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
8abe1000 8abfc000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
9c3a1000 9c3a5a80   LVPr2Mon LVPr2Mon.sys Wed Oct 07 04:26:50 2009 (4ACC50CA)
8aa13000 8aa8b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
823c7000 823d4000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
823de000 823e9000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
97f81000 97f8e000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8d90e000 8d919000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8adc4000 8adda000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
99ebe000 99ed0000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
99ed0000 99ef3000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
99ef3000 99f2e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
99f2e000 99f49000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
8fc54000 8fc5f000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8acf3000 8acfb000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8af48000 8af73000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8fddc000 8fde6000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8b3e1000 8b3f1000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8b03e000 8b0f5000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
97fe5000 97ff0000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
8d96f000 8d97f000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
97c00000 97c22000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
9845f000 98470000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8fd52000 8fd60000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8fce9000 8fd1b000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
8b0f5000 8b133000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
8fc5f000 8fc6d000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8fdd2000 8fddc000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82a18000 82e28000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
8ae19000 8af48000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
8b3f9000 8b400000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
8d929000 8d96f000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
8fd22000 8fd41000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8ad30000 8ad41000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8acfb000 8ad25000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8adb6000 8adc4000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
8afe3000 8aff1000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
9c232000 9c2c9000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
984cb000 984fa000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
8aa8b000 8aa9c000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
97fcd000 97fe5000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
90947000 9095f000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
9095f000 90976000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
90976000 9098d000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8fd91000 8fdd2000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
97ff0000 97ffa000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8fc3c000 8fc44000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8fc44000 8fc4c000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8fc4c000 8fc54000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8b158000 8b185000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
909cf000 909f3000   rfcomm   rfcomm.sys   Mon Jul 13 19:51:41 2009 (4A5BC88D)
97ef2000 97f03000   rimmptsk rimmptsk.sys Thu Jun 25 03:58:09 2009 (4A432E11)
97f03000 97f17000   rimsptsk rimsptsk.sys Thu Jun 25 03:10:46 2009 (4A4322F6)
97f17000 97f69000   rixdptsk rixdptsk.sys Thu Jun 25 03:25:57 2009 (4A432685)
8d97f000 8d992000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8fd83000 8fd90a60   SCDEmu   SCDEmu.SYS   Mon Apr 12 04:44:34 2010 (4BC2DD72)
97ed9000 97ef2000   sdbus    sdbus.sys    Fri Oct 09 22:31:24 2009 (4ACFF1FC)
9c2c9000 9c2d3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8b3d9000 8b3e1000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
99f7a000 99fe4000   spsys    spsys.sys    Mon May 11 12:37:10 2009 (4A085436)
9c350000 9c3a1000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
9c301000 9c350000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
9c2d3000 9c2f4000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
97ffa000 97ffb380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8b217000 8b360000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
9c2f4000 9c301000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
8fc84000 8fc8f000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
8fc6d000 8fc84000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8fd73000 8fd83000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
98d40000 98d49000   TSDDD    TSDDD.dll    unavailable (00000000)
90890000 908b1000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
909c1000 909cf000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
8220b000 8220c700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
919eb000 919fa000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
9841b000 9845f000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
908fc000 90947000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
919e0000 919eb000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
8ad25000 8ad30000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8ae00000 8ae0c000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8fc0e000 8fc2f000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8b391000 8b399380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
8ad54000 8ad64000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8ad64000 8adaf000   volmgrx  volmgrx.sys  unavailable (00000000)
8b39a000 8b3d9000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
98513000 98550000   VSTAZL3  VSTAZL3.SYS  Wed Oct 15 20:30:03 2008 (48F68B0B)
82312000 823c7000   VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
82210000 82312000   VSTDPV3  VSTDPV3.SYS  Wed Oct 15 20:32:04 2008 (48F68B84)
97e92000 97e9c000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
8fd41000 8fd52000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
8fd60000 8fd73000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
8fc2f000 8fc3c000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8ac23000 8ac94000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8ac94000 8aca2000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8fd1b000 8fd22000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
98ae0000 98d2b000   win32k   win32k.sys   Tue Aug 31 22:34:29 2010 (4C7DBBB5)
97fa5000 97fae000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
8acea000 8acf3000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
8d8f4000 8d90e000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
8d992000 8d99b000   vwifimp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
99f7a000 99fe4000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
99f49000 99f61000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b1dc000 8b1e9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b1e9000 8b1f4000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b1f4000 8b1fd000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b000000 8b011000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
98479000 9847b000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
98470000 98479000   LVUSBSta.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    The dump indicates memory corruption and blames a Windows system driver which is very likely not the cause.

    I suggest that you uninstall Eset NOD 32 while you are troubleshooting. Eset has been know to cause crashes on some Win 7 systems as have most third party antivirus and security programs. Use this uninstall tool: Tool. Download and instate Microsoft Security Essentials in its place. You can try Eset again once you have your system stable; but I do not recommend doing so.

    I find a number of outdated device drivers loaded on your system. Out of date drivers can and do cause memory corruption and BSOD's. Update these drivers, especially those in red font.

    bcm4sbxp.sys Tue Nov 21 07:25:43 2006 - Broadcom 440x 10/100 Integrated Controller Broadcom.com - Downloads & Support

    bcmwl6.sys Tue Jul 07 20:44:47 2009 - Broadcom 802.11g Network Adapter driver Broadcom.com - Downloads & Support

    eamon.sys Fri Feb 06 08:14:21 2009 - Eset NOD32

    ehdrv.sys Fri Feb 06 08:15:01 2009 - Eset Smart Security driver

    epfwwfpr.sys Fri Feb 06 08:06:19 2009 - EPFW Filter Driver, a part of ESET NOD32

    ISODrive.sys Sat May 24 09:09:08 2008 - ISO CD-ROM Device Driver - ISODriveCreate a MultiBoot CD, an ISO image file or a virtual CD - download FREE evaluation copies of our software!

    rimmptsk.sys Thu Jun 25 03:58:09 2009 - Ricoh Memory Card Reader driver OEM - none at http://www.ricoh.com. I don't think there is an update for this driver. The card reader is obsolete. UNinstall it and upgrade to a new card reader compatible with Win 7.

    rimsptsk.sys Thu Jun 25 03:10:46 2009 - See above.

    rixdptsk.sys Thu Jun 25 03:25:57 2009 - See above.

    VSTAZL3.SYS Wed Oct 15 20:30:03 2008 - Conexant Conexant SoftK56 Modem Conexant: Support

    VSTCNXT3.SYS Wed Oct 15 20:29:13 2008     - See above

    VSTDPV3.SYS Wed Oct 15 20:32:04 2008     - See above
    Update these drivers from the manufactures websites. Do not use Windows Update or Device Manager to find the drivers. How to find drivers -
    - I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

     - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    Like yourself, I upgraded from XP. I learned that most software and hardware designed for XP will not work with Win 7 unless it can be updated.
    Last edited by CarlTR6; 20 Oct 2010 at 13:40.
      My Computer
    Quote Quote

  7. niceoneishere
    Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       New #5

    Thank you
    Tammu
      My Computer
    Quote Quote

  8. cybercore
    Posts : 670
    Windows 7 x64
       New #6

    Update:

    bcm4sbxp.sys Tue Nov 21 14:25:43 2006
    Broadcom 440x 10/100 Integrated Controller

    VSTCNXT3.SYS Thu Oct 16 03:29:13 2008
    VSTDPV3.SYS Thu Oct 16 03:32:04 2008
    VSTDPV3.SYS Thu Oct 16 03:32:04 2008
    VSTAZL3.SYS Thu Oct 16 03:30:03 2008
    Conexant SoftK56 Modem - update or disable it

    ISODrive.sys Sat May 24 16:09:08 2008
    EZB Systems, Inc.

    bcmwl6.sys Wed Jul 08 03:44:47 2009
    Broadcom 802.11 Network Adapter wireless

    igdkmd32.sys Wed Sep 23 22:18:09 2009
    Intel GMA

    rimmptsk.sys Thu Jun 25 10:58:09 2009
    rixdptsk.sys Thu Jun 25 10:25:57 2009
    R5C852 Ricoh xD Controller


    You may want to reinstall you eset with its 2010 version. Yours is February 2009. Or replace it with MSE.


    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [I:\102010-23134-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82a18000 PsLoadedModuleList = 0x82b60810
Debug session time: Wed Oct 20 19:20:24.652 2010 (UTC - 5:00)
System Uptime: 0 days 3:58:45.899
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 98b1d72f, b8086bec, 0}

Probably caused by : win32k.sys ( win32k!HmgQueryAltLock+11 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 98b1d72f, The address that the exception occurred at
Arg3: b8086bec, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP: 
win32k!HmgQueryAltLock+11
98b1d72f 8b4004          mov     eax,dword ptr [eax+4]

TRAP_FRAME:  b8086bec -- (.trap 0xffffffffb8086bec)
ErrCode = 00000000
eax=00000000 ebx=fdeba000 ecx=00000000 edx=00000000 esi=00400000 edi=00000001
eip=98b1d72f esp=b8086c60 ebp=b8086cec iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
win32k!HmgQueryAltLock+0x11:
98b1d72f 8b4004          mov     eax,dword ptr [eax+4] ds:0023:00000004=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  notepad++.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 98bad425 to 98b1d72f

STACK_TEXT:  
b8086c5c 98bad425 46051a36 b8086d10 98b8fb89 win32k!HmgQueryAltLock+0x11
b8086cec 98bae920 00000000 00000000 00000000 win32k!SURFACE::bDeleteSurface+0x14e
b8086d00 98b8e423 00000000 00000000 fdeba000 win32k!SURFREF::bDeleteSurface+0x14
b8086d14 98b8fc08 46051a36 000e0ef4 46051a36 win32k!bDeleteSurface+0x20
b8086d28 82a5b44a 46051a36 000e0f08 774c64f4 win32k!NtGdiDeleteObjectApp+0x7f
b8086d28 774c64f4 46051a36 000e0f08 774c64f4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
000e0f08 00000000 00000000 00000000 00000000 0x774c64f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!HmgQueryAltLock+11
98b1d72f 8b4004          mov     eax,dword ptr [eax+4]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!HmgQueryAltLock+11

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dbbb5

FAILURE_BUCKET_ID:  0x8E_win32k!HmgQueryAltLock+11

BUCKET_ID:  0x8E_win32k!HmgQueryAltLock+11

Followup: MachineOwner
---------

0: kd> lmtn
start    end        module name
80bad000 80bb5000   kdcom    kdcom.dll    Tue Jul 14 04:08:58 2009 (4A5BDAAA)
82200000 8220b000   dump_dumpata dump_dumpata.sys Tue Jul 14 02:11:16 2009 (4A5BBF14)
8220b000 8220c700   USBD     USBD.SYS     Tue Jul 14 02:51:05 2009 (4A5BC869)
82210000 82312000   VSTDPV3  VSTDPV3.SYS  Thu Oct 16 03:32:04 2008 (48F68B84)
82312000 823c7000   VSTCNXT3 VSTCNXT3.SYS Thu Oct 16 03:29:13 2008 (48F68AD9)
823c7000 823d4000   modem    modem.sys    Tue Jul 14 02:55:24 2009 (4A5BC96C)
823d4000 823de000   Dxapi    Dxapi.sys    Tue Jul 14 02:25:25 2009 (4A5BC265)
823de000 823e9000   monitor  monitor.sys  Tue Jul 14 02:25:58 2009 (4A5BC286)
823e9000 823f6000   crashdmp crashdmp.sys Tue Jul 14 02:45:50 2009 (4A5BC72E)
823f6000 823ff000   dump_atapi dump_atapi.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
82a18000 82e28000   nt       ntkrpamp.exe Sat Jun 19 06:55:24 2010 (4C1C3FAC)
82e28000 82e5f000   hal      halmacpi.dll Tue Jul 14 02:11:03 2009 (4A5BBF07)
8aa13000 8aa8b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 04:06:41 2009 (4A5BDA21)
8aa8b000 8aa9c000   PSHED    PSHED.dll    Tue Jul 14 04:09:36 2009 (4A5BDAD0)
8aa9c000 8aaa4000   BOOTVID  BOOTVID.dll  Tue Jul 14 04:04:34 2009 (4A5BD9A2)
8aaa4000 8aae6000   CLFS     CLFS.SYS     Tue Jul 14 02:11:10 2009 (4A5BBF0E)
8aae6000 8ab91000   CI       CI.dll       Tue Jul 14 04:09:28 2009 (4A5BDAC8)
8ab91000 8abc5000   fltmgr   fltmgr.sys   Tue Jul 14 02:11:13 2009 (4A5BBF11)
8abc5000 8abe1000   ehdrv    ehdrv.sys    Fri Feb 06 15:15:01 2009 (498C37D5)
8abe1000 8abfc000   luafv    luafv.sys    Tue Jul 14 02:15:44 2009 (4A5BC020)
8ac00000 8ac23000   ataport  ataport.SYS  Tue Jul 14 02:11:18 2009 (4A5BBF16)
8ac23000 8ac94000   Wdf01000 Wdf01000.sys Tue Jul 14 02:11:36 2009 (4A5BBF28)
8ac94000 8aca2000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
8aca2000 8acea000   ACPI     ACPI.sys     Tue Jul 14 02:11:11 2009 (4A5BBF0F)
8acea000 8acf3000   WMILIB   WMILIB.SYS   Tue Jul 14 02:11:22 2009 (4A5BBF1A)
8acf3000 8acfb000   msisadrv msisadrv.sys Tue Jul 14 02:11:09 2009 (4A5BBF0D)
8acfb000 8ad25000   pci      pci.sys      Tue Jul 14 02:11:16 2009 (4A5BBF14)
8ad25000 8ad30000   vdrvroot vdrvroot.sys Tue Jul 14 02:46:19 2009 (4A5BC74B)
8ad30000 8ad41000   partmgr  partmgr.sys  Tue Jul 14 02:11:35 2009 (4A5BBF27)
8ad41000 8ad49000   compbatt compbatt.sys Tue Jul 14 02:19:18 2009 (4A5BC0F6)
8ad49000 8ad54000   BATTC    BATTC.SYS    Tue Jul 14 02:19:15 2009 (4A5BC0F3)
8ad54000 8ad64000   volmgr   volmgr.sys   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
8ad64000 8adaf000   volmgrx  volmgrx.sys  unavailable (00000000)
8adaf000 8adb6000   intelide intelide.sys Tue Jul 14 02:11:19 2009 (4A5BBF17)
8adb6000 8adc4000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:11:15 2009 (4A5BBF13)
8adc4000 8adda000   mountmgr mountmgr.sys Tue Jul 14 02:11:27 2009 (4A5BBF1F)
8adda000 8ade3000   atapi    atapi.sys    Tue Jul 14 02:11:15 2009 (4A5BBF13)
8ade3000 8adec000   amdxata  amdxata.sys  Tue May 19 20:57:35 2009 (4A12F30F)
8adec000 8adfd000   fileinfo fileinfo.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
8ae00000 8ae0c000   vga      vga.sys      Tue Jul 14 02:25:50 2009 (4A5BC27E)
8ae19000 8af48000   Ntfs     Ntfs.sys     Tue Jul 14 02:12:05 2009 (4A5BBF45)
8af48000 8af73000   msrpc    msrpc.sys    Tue Jul 14 02:11:59 2009 (4A5BBF3F)
8af73000 8af86000   ksecdd   ksecdd.sys   Tue Jul 14 02:11:56 2009 (4A5BBF3C)
8af86000 8afe3000   cng      cng.sys      Tue Jul 14 02:32:55 2009 (4A5BC427)
8afe3000 8aff1000   pcw      pcw.sys      Tue Jul 14 02:11:10 2009 (4A5BBF0E)
8aff1000 8affa000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:11:14 2009 (4A5BBF12)
8b011000 8b030000   cdrom    cdrom.sys    Tue Jul 14 02:11:24 2009 (4A5BBF1C)
8b030000 8b037000   Beep     Beep.SYS     Tue Jul 14 02:45:00 2009 (4A5BC6FC)
8b03e000 8b0f5000   ndis     ndis.sys     Tue Jul 14 02:12:24 2009 (4A5BBF58)
8b0f5000 8b133000   NETIO    NETIO.SYS    Tue Jul 14 02:12:35 2009 (4A5BBF63)
8b133000 8b158000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:04:22 2009 (4B21C4C6)
8b158000 8b185000   rdyboost rdyboost.sys Tue Jul 14 02:22:02 2009 (4A5BC19A)
8b185000 8b1b7000   fvevol   fvevol.sys   Sat Sep 26 05:24:21 2009 (4ABD7B55)
8b1b7000 8b1dc000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:11:20 2009 (4A5BBF18)
8b1dc000 8b1ef000   HIDCLASS HIDCLASS.SYS Tue Jul 14 02:51:01 2009 (4A5BC865)
8b200000 8b211000   disk     disk.sys     Tue Jul 14 02:11:28 2009 (4A5BBF20)
8b217000 8b360000   tcpip    tcpip.sys    Mon Jun 14 06:36:59 2010 (4C15A3DB)
8b360000 8b391000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:12:03 2009 (4A5BBF43)
8b391000 8b399380   vmstorfl vmstorfl.sys Tue Jul 14 02:28:44 2009 (4A5BC32C)
8b39a000 8b3d9000   volsnap  volsnap.sys  Tue Jul 14 02:11:34 2009 (4A5BBF26)
8b3d9000 8b3e1000   spldr    spldr.sys    Mon May 11 19:13:47 2009 (4A084EBB)
8b3e1000 8b3f1000   mup      mup.sys      Tue Jul 14 02:14:14 2009 (4A5BBFC6)
8b3f1000 8b3f9000   hwpolicy hwpolicy.sys Tue Jul 14 02:11:01 2009 (4A5BBF05)
8b3f9000 8b400000   Null     Null.SYS     Tue Jul 14 02:11:12 2009 (4A5BBF10)
8d838000 8d8f4000   eamon    eamon.sys    Fri Feb 06 15:14:21 2009 (498C37AD)
8d8f4000 8d90e000   WudfPf   WudfPf.sys   Tue Jul 14 02:50:13 2009 (4A5BC835)
8d90e000 8d919000   mouhid   mouhid.sys   Tue Jul 14 02:45:08 2009 (4A5BC704)
8d919000 8d929000   lltdio   lltdio.sys   Tue Jul 14 02:53:18 2009 (4A5BC8EE)
8d929000 8d96f000   nwifi    nwifi.sys    Tue Jul 14 02:51:59 2009 (4A5BC89F)
8d96f000 8d97f000   ndisuio  ndisuio.sys  Tue Jul 14 02:53:51 2009 (4A5BC90F)
8d97f000 8d992000   rspndr   rspndr.sys   Tue Jul 14 02:53:20 2009 (4A5BC8F0)
8fc00000 8fc0c000   discache discache.sys Tue Jul 14 02:24:04 2009 (4A5BC214)
8fc0e000 8fc2f000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:25:49 2009 (4A5BC27D)
8fc2f000 8fc3c000   watchdog watchdog.sys Tue Jul 14 02:24:10 2009 (4A5BC21A)
8fc3c000 8fc44000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:01:40 2009 (4A5BCAE4)
8fc44000 8fc4c000   rdpencdd rdpencdd.sys Tue Jul 14 03:01:39 2009 (4A5BCAE3)
8fc4c000 8fc54000   rdprefmp rdprefmp.sys Tue Jul 14 03:01:41 2009 (4A5BCAE5)
8fc54000 8fc5f000   Msfs     Msfs.SYS     Tue Jul 14 02:11:26 2009 (4A5BBF1E)
8fc5f000 8fc6d000   Npfs     Npfs.SYS     Tue Jul 14 02:11:31 2009 (4A5BBF23)
8fc6d000 8fc84000   tdx      tdx.sys      Tue Jul 14 02:12:10 2009 (4A5BBF4A)
8fc84000 8fc8f000   TDI      TDI.SYS      Tue Jul 14 02:12:12 2009 (4A5BBF4C)
8fc8f000 8fce9000   afd      afd.sys      Tue Jul 14 02:12:34 2009 (4A5BBF62)
8fce9000 8fd1b000   netbt    netbt.sys    Tue Jul 14 02:12:18 2009 (4A5BBF52)
8fd1b000 8fd22000   wfplwf   wfplwf.sys   Tue Jul 14 02:53:51 2009 (4A5BC90F)
8fd22000 8fd41000   pacer    pacer.sys    Tue Jul 14 02:53:58 2009 (4A5BC916)
8fd41000 8fd52000   vwififlt vwififlt.sys Tue Jul 14 02:52:03 2009 (4A5BC8A3)
8fd52000 8fd60000   netbios  netbios.sys  Tue Jul 14 02:53:54 2009 (4A5BC912)
8fd60000 8fd73000   wanarp   wanarp.sys   Tue Jul 14 02:55:02 2009 (4A5BC956)
8fd73000 8fd83000   termdd   termdd.sys   Tue Jul 14 03:01:35 2009 (4A5BCADF)
8fd83000 8fd90a60   SCDEmu   SCDEmu.SYS   Mon Apr 12 11:44:34 2010 (4BC2DD72)
8fd91000 8fdd2000   rdbss    rdbss.sys    Tue Jul 14 02:14:26 2009 (4A5BBFD2)
8fdd2000 8fddc000   nsiproxy nsiproxy.sys Tue Jul 14 02:12:08 2009 (4A5BBF48)
8fddc000 8fde6000   mssmbios mssmbios.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
8fde6000 8fdfc000   ISODrive ISODrive.sys Sat May 24 16:09:08 2008 (48381374)
90806000 9086a000   csc      csc.sys      Tue Jul 14 02:15:08 2009 (4A5BBFFC)
9086a000 90882000   dfsc     dfsc.sys     Tue Jul 14 02:14:16 2009 (4A5BBFC8)
90882000 90890000   blbdrive blbdrive.sys Tue Jul 14 02:23:04 2009 (4A5BC1D8)
90890000 908b1000   tunnel   tunnel.sys   Tue Jul 14 02:54:03 2009 (4A5BC91B)
908b1000 908c3000   intelppm intelppm.sys Tue Jul 14 02:11:03 2009 (4A5BBF07)
908c3000 908fc000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:25:25 2009 (4A5BC265)
908fc000 90947000   USBPORT  USBPORT.SYS  Tue Jul 14 02:51:13 2009 (4A5BC871)
90947000 9095f000   raspppoe raspppoe.sys Tue Jul 14 02:54:53 2009 (4A5BC94D)
9095f000 90976000   raspptp  raspptp.sys  Tue Jul 14 02:54:47 2009 (4A5BC947)
90976000 9098d000   rassstp  rassstp.sys  Tue Jul 14 02:54:57 2009 (4A5BC951)
9098d000 909c1000   ks       ks.sys       Thu Mar 04 05:57:52 2010 (4B8F2FC0)
909c1000 909cf000   umbus    umbus.sys    Tue Jul 14 02:51:38 2009 (4A5BC88A)
909cf000 909f3000   rfcomm   rfcomm.sys   Tue Jul 14 02:51:41 2009 (4A5BC88D)
909f3000 909ff000   kbdhid   kbdhid.sys   Tue Jul 14 02:45:09 2009 (4A5BC705)
91400000 9141f000   HDAudBus HDAudBus.sys Tue Jul 14 02:50:55 2009 (4A5BC85F)
91420000 91929000   igdkmd32 igdkmd32.sys Wed Sep 23 22:18:09 2009 (4ABA7471)
91929000 919e0000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 03:48:33 2009 (4AC54DE1)
919e0000 919eb000   usbuhci  usbuhci.sys  Tue Jul 14 02:51:10 2009 (4A5BC86E)
919eb000 919fa000   usbehci  usbehci.sys  Tue Jul 14 02:51:14 2009 (4A5BC872)
97c00000 97c22000   ndiswan  ndiswan.sys  Tue Jul 14 02:54:34 2009 (4A5BC93A)
97c2b000 97e92000   bcmwl6   bcmwl6.sys   Wed Jul 08 03:44:47 2009 (4A53EBFF)
97e92000 97e9c000   vwifibus vwifibus.sys Tue Jul 14 02:52:02 2009 (4A5BC8A2)
97e9c000 97ead000   bcm4sbxp bcm4sbxp.sys Tue Nov 21 14:25:43 2006 (4562F047)
97ead000 97ed9000   1394ohci 1394ohci.sys Tue Jul 14 02:51:59 2009 (4A5BC89F)
97ed9000 97ef2000   sdbus    sdbus.sys    Sat Oct 10 05:31:24 2009 (4ACFF1FC)
97ef2000 97f03000   rimmptsk rimmptsk.sys Thu Jun 25 10:58:09 2009 (4A432E11)
97f03000 97f17000   rimsptsk rimsptsk.sys Thu Jun 25 10:10:46 2009 (4A4322F6)
97f17000 97f69000   rixdptsk rixdptsk.sys Thu Jun 25 10:25:57 2009 (4A432685)
97f69000 97f81000   i8042prt i8042prt.sys Tue Jul 14 02:11:23 2009 (4A5BBF1B)
97f81000 97f8e000   mouclass mouclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
97f8e000 97f9b000   kbdclass kbdclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
97f9b000 97fa0280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 15:16:53 2009 (4A1151B5)
97fa1000 97fa4700   CmBatt   CmBatt.sys   Tue Jul 14 02:19:18 2009 (4A5BC0F6)
97fa5000 97fae000   wmiacpi  wmiacpi.sys  Tue Jul 14 02:19:16 2009 (4A5BC0F4)
97fae000 97fbb000   CompositeBus CompositeBus.sys Tue Jul 14 02:45:26 2009 (4A5BC716)
97fbb000 97fcd000   AgileVpn AgileVpn.sys Tue Jul 14 02:55:00 2009 (4A5BC954)
97fcd000 97fe5000   rasl2tp  rasl2tp.sys  Tue Jul 14 02:54:33 2009 (4A5BC939)
97fe5000 97ff0000   ndistapi ndistapi.sys Tue Jul 14 02:54:24 2009 (4A5BC930)
97ff0000 97ffa000   rdpbus   rdpbus.sys   Tue Jul 14 03:02:40 2009 (4A5BCB20)
97ffa000 97ffb380   swenum   swenum.sys   Tue Jul 14 02:45:08 2009 (4A5BC704)
98400000 9841b000   bthpan   bthpan.sys   Tue Jul 14 02:51:43 2009 (4A5BC88F)
9841b000 9845f000   usbhub   usbhub.sys   Tue Jul 14 02:52:06 2009 (4A5BC8A6)
9845f000 98470000   NDProxy  NDProxy.SYS  Tue Jul 14 02:54:27 2009 (4A5BC933)
98470000 9847b000   hidusb   hidusb.sys   Tue Jul 14 02:51:04 2009 (4A5BC868)
9847b000 984cb000   HdAudio  HdAudio.sys  Tue Jul 14 02:51:46 2009 (4A5BC892)
984cb000 984fa000   portcls  portcls.sys  Tue Jul 14 02:51:00 2009 (4A5BC864)
984fa000 98513000   drmk     drmk.sys     Tue Jul 14 03:36:05 2009 (4A5BD2F5)
98513000 98550000   VSTAZL3  VSTAZL3.SYS  Thu Oct 16 03:30:03 2008 (48F68B0B)
98550000 98561000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:12:47 2009 (4A5BBF6F)
98561000 9856a880   btusbflt btusbflt.sys Fri Apr 09 04:11:21 2010 (4BBE7EB9)
9856b000 9857d000   BTHUSB   BTHUSB.sys   Tue Jul 14 02:51:36 2009 (4A5BC888)
9857d000 985e1000   bthport  bthport.sys  Tue Jul 14 02:51:30 2009 (4A5BC882)
985e1000 985ee000   BthEnum  BthEnum.sys  Tue Jul 14 02:51:35 2009 (4A5BC887)
985ee000 985f4480   HIDPARSE HIDPARSE.SYS Tue Jul 14 02:50:59 2009 (4A5BC863)
98ae0000 98d2b000   win32k   win32k.sys   Wed Sep 01 05:34:29 2010 (4C7DBBB5)
98d40000 98d49000   TSDDD    TSDDD.dll    unavailable (00000000)
98d70000 98d8e000   cdd      cdd.dll      Tue Jul 14 04:04:18 2009 (4A5BD992)
98d90000 98ddd000   ATMFD    ATMFD.DLL    Thu May 27 06:49:36 2010 (4BFDEBD0)
99e20000 99ea5000   HTTP     HTTP.sys     Tue Jul 14 02:12:53 2009 (4A5BBF75)
99ea5000 99ebe000   bowser   bowser.sys   Tue Jul 14 02:14:21 2009 (4A5BBFCD)
99ebe000 99ed0000   mpsdrv   mpsdrv.sys   Tue Jul 14 02:52:52 2009 (4A5BC8D4)
99ed0000 99ef3000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:32:02 2010 (4B88CA72)
99ef3000 99f2e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:32:21 2010 (4B88CA85)
99f2e000 99f49000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:32:11 2010 (4B88CA7B)
99f61000 99f7a000   epfwwfpr epfwwfpr.sys Fri Feb 06 15:06:19 2009 (498C35CB)
99f7a000 99fe4000   spsys    spsys.sys    Mon May 11 19:37:10 2009 (4A085436)
9c232000 9c2c9000   peauth   peauth.sys   Tue Jul 14 03:35:44 2009 (4A5BD2E0)
9c2c9000 9c2d3000   secdrv   secdrv.SYS   Wed Sep 13 16:18:32 2006 (45080528)
9c2d3000 9c2f4000   srvnet   srvnet.sys   Fri Aug 27 06:30:39 2010 (4C77315F)
9c2f4000 9c301000   tcpipreg tcpipreg.sys Tue Jul 14 02:54:14 2009 (4A5BC926)
9c301000 9c350000   srv2     srv2.sys     Fri Aug 27 06:30:45 2010 (4C773165)
9c350000 9c3a1000   srv      srv.sys      Fri Aug 27 06:31:26 2010 (4C77318E)
9c3a1000 9c3a5a80   LVPr2Mon LVPr2Mon.sys Wed Oct 07 11:26:50 2009 (4ACC50CA)

Unloaded modules:
8d992000 8d99b000   vwifimp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
99f7a000 99fe4000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
99f49000 99f61000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8b1dc000 8b1e9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8b1e9000 8b1f4000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8b1f4000 8b1fd000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
8b000000 8b011000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
98479000 9847b000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
98470000 98479000   LVUSBSta.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
      My Computer
    Quote Quote

  10. cybercore
    Posts : 670
    Windows 7 x64
       New #7

    This is so true, upgrades are not as good as clean installs:


    whs said:
    If you did an upgrade installation (in lieu of a clean install), you can expect all kinds of troubles. Here is how to do a clean install with an upgrade disk: Clean Install Windows 7

    In the meantime you can try an sfc /scannow in an elevated command prompt. Maybe it can fix it.

    Update drivers, and update or reinstall Eset. If you're still having crashes, keep us updated with your latest crash dumps.
      My Computer
    Quote Quote

  11. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #8

    Tammu, I have finished. Let us know if you need help with the drivers.
      My Computer
    Quote Quote

  12. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #9

    here is what MS says regarding your bugcheck code: Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
      My Computer
    Quote Quote

  13. niceoneishere
    Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       New #10

    Thanks guys for helping me out. You Guys are like GODS and I mean it. :)

    I have removed EST NOD32 and installed Microsoft Essentials. but I cannot update the following

    1)bcm4sbxp.sys Tue Nov 21 07:25:43 2006 they have the same verision I have 4.60.0 I tried to update the driver and windows said the system driver is same the update one I was trying

    2)VSTAZL3.SYS Wed Oct 15 20:30:03 2008 I Couldnt find the driver on the conexant support site ( unless I missed it :) )

    I ran the BSOD Dump & System File Collection app again along with PERFMON report. I am attaching them as a zip folder again.

    I did notice in the PERFMON report there is one device error not sure what it is.

    Thanks once again
    Tammu
      My Computer
    Quote Quote

 
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